This chapter covers recording calls. It includes the following topics:

• About Recording Calls
• About the Submit Button
• About Electronic Signature Capture
• Scenario for Recording Calls
• Process of Recording Calls
• (Optional) Recording Marketing Responses in Contact Calls
• Recording and Submitting Contact Calls
• Recording a Contact Call for a Different Contact at the Time of Signature Capture
• Recording and Submitting Account Calls
• Remaking Electronic Signatures
• Configuring the New Call Button
• Configuring the Submit Button
• Configuring the Sign Button
• Marking Package Insert Delivery and Post Market Surveillance Calls as Complete