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Configuring the Email Sending Daemon to Access the Marketing File System

The Email Sending Daemon needs to access the Siebel Marketing File System to load the email message content (generated from the email offers and attachments) and the subwaves of contacts and prospects generated for a campaign wave. This topic describes how to configure the Email Sending Daemon to access the Siebel Marketing File System.

This task is a step in Process of Configuring the Email Sending Daemon.

Configuring the Email Sending Daemon to Access the Marketing File System on a Windows Server

The following procedure describes how to configure the Email Sending Daemon to access the Marketing File System on a Windows Server.

To configure the ESD to access the Marketing File System on a Windows Server

1. Log in to Siebel Server.
2. Navigate to the Administration - Server Configuration screen, Servers, and then the Parameters view.
3. Query for Marketing File System.

   Write down the value of this parameter to use later in this task.

4. Identify the Windows share name for this directory.

   Write down this name to use later in this task.

5. Open the esd.properties file with a text editor, such as WordPad.
6. In the string esd.mountPoint, replace "CHANGE_ME" with the following path, using the share name determined in Step 4:

   \\\\siebel_server_hostname\\marketing_file_system_share_name

   Use two backslashes for each standard single backslash when defining this path. For example, C:\Windows is C:\\Windows.

   CAUTION:  If the Marketing File System is on the same server as the Email Sending Daemon, then use the complete path to the Marketing File System instead of the share name to avoid potential permission issues.

7. Save your changes to the esd.properties file.

Configuring the Email Sending Daemon to Access the Marketing File System on UNIX

The following procedure describes how to configure the Email Sending Daemon to access the Marketing File System on a UNIX server.

To configure the ESD to access the Marketing File System on a UNIX Server

1. Log in to Siebel Server.
2. Navigate to the Administration - Server Configuration screen, Servers, and then the Parameters view.
3. Query for Marketing File System.

   Write down the value of this parameter to use later in this task.

4. Determine if this directory is exported through NFS. If it is not, then export it.
5. Open the esd.properties file with a text editor, such as vi.
6. On the Email Sending Daemon server, make sure the Marketing File System is NFS mounted. If it is not, then mount it at this time.

   Write down the full path name of the mounted Marketing File System to use later in this task.

7. In the string esd.mountPoint, at the right of the string, add the Marketing File System NFS mount directory.
8. Save your changes to the esd.properties file.