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Correcting Errors in an Export Contents Job

If an export job has errors, then you can revise the export job to correct the error. The fact that there are errors is indicated by the header's Status field, which has one of the following values: Error Extracting, Error Importing, or Error Mapping.

To correct errors in an export contents job

1. Navigate to the Administration - Order Management screen, then the Web Commerce Export Contents view.
2. Select the job that you want in the Export Contents - Header List.
3. Click Revise.

   NOTE:  Revise is only available if one of the following values is in the Status field: Error Mapping, Error Extracting, Error Importing.

   The Siebel application performs a cascade copy of the contents of this job into the current export contents job with the status of open, or into a new export contents job if there is no current one with the status of open. It copies only the Export Content Details that have a status not equal to Complete.

4. Select this new job header record.
5. Click the Error Messages tab to view the error messages generated by the previous job.
6. Return to the originating data and correct the problems causing the errors.

   For example, the Oracle's ATG Web Commerce might have generated an error when trying to associate a category product to a product because the Product record was never exported. In this case, you must find the Product record and add it to this job.

7. Click Submit Job to resubmit the new job.

   Because this new job contains only the records that have not been processed successfully during the previous job, processing time is minimized.