Siebel Order Management Guide > Workflow Reference for Employee Asset-Based Ordering > Workflows that Support the Automatic Configuration of Customizable Products >

ISS Promotion Upgrade Process

This workflow, shown in Figure 49, upgrades one promotion to another promotion. ISS Promotion Upgrade Process is initiated by a user when the user upgrades an existing promotion.

Figure 49. ISS Promotion Upgrade Process

Workflow Description. This workflow does the following:

1. Get Account Details. This step gets the account details, and:
   1. If linked to an order, gets the active order.
   2. If linked to a quote (which is the default), gets the active quote.
2. Load Promotion Asset. This step loads the promotion asset.
3. Disconnect Old Promotion. This step disconnects the old promotion.
4. Apply New Promotion. This step applies the new promotion, and:
   1. If errors are generated on applying the promotion, then it deletes the active document (order or quote) obtained in Step 1.
   2. Otherwise, it goes to the document details view.

Associated Business Service Methods. The following table shows the steps in this workflow that call business service methods.