Siebel Order Management Guide Addendum for Communications > Workflows for Employee Asset-Based Ordering > Workflows to Cancel an Order >

SWI Cancel Sales Order Line Item

This workflow cancels and deletes a sales order line item. This workflow is only applicable to revised orders. This workflow also displays an error or warning message pertaining to future-dated orders that are dependent on the System Preference value Cancel Error Mode. The values can be 1, 2 or 3 (Default). Figure 103 shows this workflow.

A user initiates this workflow by clicking the Delete button on the Sales Order screen, Line Items view.

Figure 103. SWI Cancel Sales Order Line Item Workflow

Workflow Description. This workflow performs the following action:

• Search future dated orders for line. Checks whether future-dated orders exist for the current order.

Table 102 shows the step in this workflow that calls a business service method.