Siebel Order Management Guide Addendum for Communications > Partner Asset-Based Ordering > Order Management with Standard Partner Commerce >

Adding Items to a Shopping Cart (Standard Partner Commerce)


Standard Partner users can add items to the shopping cart in the following ways:

  • By selecting items from a catalog.
  • By selecting items saved to Favorites.
  • By selecting an item from Recommended items.
  • By using Quick Add to specify an item.
  • By retrieving a stored quote.
  • By retrieving a quote template.

When the user adds an item from a catalog to the shopping cart, the user remains in the catalog view, and the item appears in the Last Item Added area.

If the shopping cart contains items when the user exits the session, these items remain in the shopping cart when the user next logs in. Users do not have to log in before adding items to the shopping cart. However, users must log in to convert the shopping cart contents to an order and to save the shopping cart as a quote or quote template.

The types of shopping cart pricing include:

  • Non-recurring charge (NRC). This price is charged only once. Examples include items such as hardware and one-time installation charges.
  • Monthly recurring charge (MRC). This price is charged on a subscription basis, such as once a week or once a month. The unit of measurement (UoM) field specifies the time period. Examples include monthly telephone line service charges.

Each price type has a separate total.

To add items to a shopping cart from a catalog

  1. Log in to the Partner Portal and navigate to the Product Catalog screen.
  2. In the Browse list, click the catalog that you want.

    The catalog screen displays all the items in the catalog.

  3. Click the name of a catalog item.

    A view appears showing item information. You can also perform the following tasks:

    • Enter an item quantity.
    • For customizable products, click Customize to select components and attributes.
  4. In the Catalog Items list, enter the quantity in the Qty field of the item that you want.
  5. Click the Add Item button next to the item name.

    The item is added to the shopping cart. The Last Item Added display shows the item name, the number of line items in the shopping cart, and the total price of all items in the shopping cart.

  6. In the real-time shopping cart, click View Details.

    The Shopping Cart form displays the item that you select, and a Recommended Items form appears listing other items that you might need.

  7. Verify that the items you select appear correctly.

    The following table describes some of the shopping cart fields.

    Field
    Description

    Line #

    the Siebel application assigns a number to each line item. If an item has components, a file folder appears in this field. Click the file folder to see the components for the item.

    Item

    Item name. Click this field to see additional product information, such as product literature and related products.

    Qty

    Quantity of the item. Click this field to revise the quantity.

    MRC Subtotal

    Subtotal of monthly recurring charges for the item.

    NRC Subtotal

    Subtotal of non-recurring charges for the item.

    Options

    Product attributes.

    Action

    Action code.

    Unit

    Unit of measurement (for each month, year, and quarter).

    Comments

    Comments from the Pricer.

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