Siebel Order Management Guide Addendum for Communications > Partner Asset-Based Ordering > Order Management with Standard Partner Commerce >
Customizing an Item (Standard Partner Commerce)
Standard Partner Commerce users customize items by selecting item components and attributes in a configuration session. To start a configuration session, the user clicks Customize. When the user exits the configuration session, the configuration is transferred to the shopping cart.
NOTE: Users can customize only customizable or complex products.
If the quantity of a configurable item is greater than one, the configuration is applied to each of the configurable items. For example, a user adds a configurable residential phone service package to the shopping cart, specifies 4 in the Qty field, and clicks Customize. When the user exits the configuration session, the configuration is applied to all 4 of the residential phone service packages.
You must have a Configurator license to configure customizable products.
To customize an item
- In the Catalog screen, in the Items list, click Customize.
Selection pages appear showing customizable components and attributes.
- In each category, select the component and enter a quantity (if applicable).
If a component has customizable attributes, an icon appears in the Customize column.
- Click the icon to configure the attributes for the component.
If you select quantities or combinations of components that are incompatible, a configuration message appears showing alternative selections.
- After you configure the item, click Save.
- When you finish, click Done.
The shopping cart appears.