Siebel Server Sync Guide > Administering Siebel Server Sync for Microsoft Exchange Server > Process of Configuring Siebel and PIM Domain Characteristics >

Allowing or Preventing Record Deletions


The administrator determines whether or not the act of deleting a record in one domain will delete the corresponding record in the domain to which it synchronizes. For detailed information about this feature, including information about how Sync Lists are affected, see About Allowing or Preventing Record Deletions for a Domain.

This task is a step in Process of Configuring Siebel and PIM Domain Characteristics.

The following procedure describes how to set the Allow Record Deletions setting for Siebel domains.

To set Allow Record Deletions for a Siebel domain

  1. Navigate to the Administration - PIM Server Integration screen, then the Siebel Domains view.
  2. In the Siebel Domains list, select one of the following domains:
    • Siebel Business Contact
    • Siebel Calendar
    • Siebel Personal Contact
    • Siebel Task

      NOTE:  It is not useful to select the Siebel Employees domain, because that domain only allows one-way synchronization from Siebel records to PIM records. Changes to PIM records do not affect Siebel employee records, regardless of how you set Allow Record Deletions for the Siebel Employees domain.

  3. In the Allow Record Deletions field, select or clear the check box as follows:
    • To allow deletion of a PIM record to cause deletion of the corresponding Siebel record (except for employees records), select the check box.
    • To prevent deletion of a PIM record from causing deletion of the corresponding Siebel Record, clear the check box.
  4. Repeat Step 2 and Step 3 as required for other Siebel domains.

    This change takes effect after you restart the Siebel Server.

The following procedure describes how to set the Allow Record Deletions setting for PIM domains.

To set Allow Record Deletions for a PIM domain

  1. Navigate to the Administration - PIM Server Integration screen, then the PIM Domains view.
  2. In the PIM Domains list, select one of the following domains:
    • Exchange Calendar
    • Exchange Contact
    • Exchange Task
  3. In the Allow Record Deletions field, select or clear the check box as follows:
    • To allow deletion of a Siebel record to cause deletion of the corresponding PIM record, select the check box.
    • To prevent deletion of a Siebel record from causing deletion of the corresponding PIM Record, clear the check box.
  4. Repeat Step 2 and Step 3 as required for other PIM domains.

    This change takes effect after you restart the Siebel Server.

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