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Configuring Firewalls for Use with SSSE

If your SSSE implementation includes firewalls between components, you must open specific ports in the firewall to allow the various parts of the implementation to communicate with each other. This topic briefly describes how to configure your firewall for use with SSSE.

This task is a step in Roadmap for Installing SSSE.

The appropriate placement of firewalls varies depending on the type of Exchange Connector that you are using in your Siebel deployment to communicate with Microsoft Exchange. Regardless of the type of Exchange Connector used, however, a firewall is likely to exist between the Exchange Connector host and the Microsoft Exchange Server host.

Firewall Between PIMSI Engine and Exchange Server 2010 Host

If a firewall is located between the Siebel Server that hosts a PIMSI Engine and the Microsoft Exchange Server host that the Web service Exchange Connector communicates with, then ask the firewall administrator to open ports for HTTP or HTTPS traffic as appropriate. Generally port 80 is used for HTTP traffic, and port 443 is used for HTTPS traffic.

Firewall Between PIMSI Engine and DCOM Exchange Connector

If you are using Microsoft Exchange Server 2007, a typical location for a firewall is between a Siebel Server that hosts a PIMSI Engine and a computer that runs the Siebel DCOM Exchange Connector. If this is where your firewall is located, have the firewall administrator open the ports listed in Table 8, and configure your Siebel Server to use the same range of ports for DCOM.

Firewall Between DCOM Exchange Connector and Exchange Server

If you are using Microsoft Exchange Server 2007, it is possible (but not recommended) to place a firewall between a computer that runs the Siebel DCOM Exchange Connector and the Microsoft Exchange Servers that the DCOM Exchange Connector communicates with. In this case, the firewall administrator must open additional ports, such as those listed in Table 9. On your Siebel Server, be sure to configure corresponding port numbers and port number ranges.