Siebel Security Hardening Guide > Securing the Network and Infrastructure >

Securing Email Communications

This topic provides information on securing the Email server and email communications in a Siebel environment.

Siebel Email Response allows organizations to manage and respond to a large volume of incoming email. Siebel Email Response works in conjunction with the Siebel Communications Server and your third-party email server to process email. Both Siebel Email Response and Siebel Communications Server are installed with the Siebel Server.

The Siebel Communications Server uses communications driver files to communicate with the email system and to support inbound and outbound email processing. Oracle supports the Internet SMTP/POP3 Server and the Internet SMTP/IMAP Server for use with email servers that support the SMTP protocol for outbound email messages, or the POP3 or IMAP protocol for inbound email.

Implement the recommendations in the following topics to increase the security of your Siebel email environment:

• Securing the Email Server
• Encrypting Communications Between the Siebel Server and the Email Server
• Deleting Processed Email Messages