Siebel CTI Administration Guide > Configuring User Interface Elements >

Communications Toolbar Buttons and Commands

This topic provides an overview of the following:

• How communications commands are invoked from the communications toolbar
• About command parameters that affect toolbar commands
• About how group commands function to support the communications toolbar, especially in a multichannel environment

This topic contains the following information:

• How Communications Toolbar Buttons Work
• Command Parameters Affecting Communications Toolbar Buttons
• Communications Group Commands in the Communications Toolbar
• ToolTip Text for the Communications Toolbar