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Siebel CTI Administration Guide describes how to configure Siebel CTI (computer telephony integration) for Siebel Business Applications. What's New in Siebel CTI Administration Guide, Version 8.1/8.2
Table 1 lists the changes described in this version of the documentation to support this release of the software. The new features described in Table 1 are available in Siebel CRM version 8.1.1.11, Siebel CRM version 8.2.2.4, and later.
Table 1. What's New in Siebel CTI Administration Guide, Version 8.1/8.2
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Parameters for Communications Configurations |
Modified topic:
- Removed the description of the parameter Accessibility. This parameter no longer applies. Accessibility for the communications toolbar is always enabled for deployments using Siebel Open UI.
- Added a description of the new parameter RetryBeforeStopPush.
- Added a description of the new parameter StopPushString.
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What's New in Siebel CTI Administration Guide, Version 8.1, Rev. B
Table 2 lists the changes described in this version of the documentation. (Version 8.1, Rev. B of this guide was for Siebel CRM version 8.1.1.10.)
Table 2. What's New in Siebel CTI Administration Guide, Version 8.1, Rev. B
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Parameters for Communications Configurations |
Modified topic:
- Added a description of the new parameter Accessibility. This parameter is available only for deployments using Siebel Open UI. For Siebel Open UI, accessibility is enabled for the communications toolbar by default. (This parameter no longer applies, as of version 8.1.1.11 and later. Accessibility for the communications toolbar is always enabled.)
- Added a description of the new parameter AutoLoadDriver. The ability to set this parameter to False is available only for deployments using Siebel Open UI.
- Updated the description of the parameter CallFromUICommand. Some new functionality applies only to deployments using Siebel Open UI.
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Preference Settings for Communications |
Modified topic. Updated the information for the Sound File user preference. |
What's New in Siebel CTI Administration Guide, Version 8.2, Rev. B
Table 3 lists the changes described in this version of the documentation. (Version 8.2, Rev. B of this guide was for Siebel CRM version 8.2.2.3.)
Table 3. What's New in Siebel CTI Administration Guide, Version 8.2, Rev. B
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Parameters for Communications Configurations |
Modified topic:
- Added a description of the new parameter Accessibility. This parameter is available only for deployments using Siebel Open UI. For Siebel Open UI, accessibility is enabled for the communications toolbar by default. (This parameter no longer applies, as of version 8.2.2.4 and later. Accessibility for the communications toolbar is always enabled.)
- Added a description of the new parameter AutoLoadDriver. The ability to set this parameter to False is available only for deployments using Siebel Open UI.
- Updated the description of the parameter CallFromUICommand. Some new functionality applies only to deployments using Siebel Open UI.
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Preference Settings for Communications |
Modified topic. Updated the information for the Sound File user preference. |
Additional Information
User interface references in this guide assume that you are using Siebel Open UI. NOTE: The procedures in this guide assume that you do not use left-hand navigation. However, you can set up left-hand navigation. For more information about left-hand navigation and about implementing it, see Siebel Fundamentals for Siebel Open UI.
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