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Uninstalling Siebel Web Clients

This topic describes how to uninstall Siebel Mobile Web Client or Developer Web Client software, using Oracle Universal Installer. Both full uninstallation and patch uninstallation are described. Patch uninstallation is also called rollback, because you are rolling back the current release and reverting to the previously installed software version (such as Siebel CRM version 8.1.1 or 8.1.1.10, or Siebel CRM version 8.2.2 or 8.2.2.3).

CAUTION:  Before you proceed with any uninstallation task, review all of the information in About Uninstalling Siebel Business Applications, particularly the requirements and limitations.

NOTE:  If you installed the Siebel Sample Database, then uninstall it before you uninstall the Siebel Web Client. Otherwise, you might be unable to uninstall the Sample Database. To uninstall the Sample Database, run the Siebel Uninstallation Manager from Add or Remove Programs in the Control Panel.

Related Topics

Process of Installing the Siebel Web Client

About Uninstalling Siebel Business Applications

Uninstalling the Siebel Web Client

Use the following procedure to uninstall the Siebel Mobile Web Client or Developer Web Client in a full uninstallation.

To uninstall the Siebel Web Client

1. Choose Start, All Programs, Oracle - Siebel8_home1 (or a similar Oracle home identifier), Oracle Installation Products, and then Universal Installer.
2. Click Deinstall Products.
3. Select the Oracle home (for example, Siebel8_home1) representing the installed instance of Siebel Mobile or Developer Web Client that you want to uninstall.
4. Click Remove.

Rolling Back the Siebel Web Client

Use the following procedure to roll back the installed current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4, for the Siebel Mobile Web Client or Developer Web Client and revert to Siebel CRM version 8.1.1 or a prior version 8.1.1.x release, or revert to Siebel CRM version 8.2.2 or a prior version 8.2.2.x release.

To roll back the Siebel Web Client

1. Exit the Siebel client if it is running.
2. From a DOS prompt, navigate to the ORACLE_HOME\oui\bin directory, such as C:\siebel\8.1\Client_1\oui\bin (for Siebel CRM version 8.1.1.x) or C:\siebel\8.2.2.0.0\Client_1\oui\bin (for Siebel CRM version 8.2.2.x).
3. To roll back Siebel CRM version 8.1.1.11 and revert to Siebel CRM version 8.1.1 or a prior version 8.1.1.x release, or to roll back Siebel CRM version 8.2.2.4 and revert to Siebel CRM version 8.2.2 or a prior version 8.2.2.x release, enter the following command:

   rollback -proceed

4. When the rollback process is complete, restart the Siebel Web Client.