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Uninstalling Siebel Tools

This topic describes how to uninstall Siebel Tools, using Oracle Universal Installer. Both full uninstallation and patch uninstallation are described. Patch uninstallation is also called rollback, because you are rolling back the current release and reverting to the previously installed software version (such as Siebel CRM version 8.1.1 or 8.1.1.10, or Siebel CRM version 8.2.2 or 8.2.2.3).

CAUTION:  Before you proceed with any uninstallation task, review all of the information in About Uninstalling Siebel Business Applications, particularly the requirements and limitations.

Related Topics

Process of Installing Siebel Tools

About Uninstalling Siebel Business Applications

Uninstalling Siebel Tools

Use the following procedure to uninstall Siebel Tools in a full uninstallation.

To uninstall Siebel Tools

1. Choose Start, All Programs, Oracle - Tools1 (or a similar Oracle home identifier), Oracle Installation Products, and then Universal Installer.
2. Click Deinstall Products.
3. Select the Oracle home (for example, Tools1) representing the installed instance of the Siebel Web Client that you want to uninstall.
4. Click Remove.

Rolling Back Siebel Tools

Use the following procedure to roll back the installed current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4, for Siebel Tools and revert to Siebel CRM version 8.1.1 or a prior version 8.1.1.x release, or revert to Siebel CRM version 8.2.2 or a prior version 8.2.2.x release.

To roll back Siebel Tools

1. Exit Siebel Tools if it is running.
2. From a DOS prompt, navigate to the ORACLE_HOME\oui\bin directory, such as C:\siebel\8.1\Tools_1\oui\bin (for Siebel CRM version 8.1.1.x) or C:\siebel\8.2.2.0.0\Tools_1\oui\bin (for Siebel CRM version 8.2.2.x).
3. To roll back Siebel CRM version 8.1.1.11 and revert to Siebel CRM version 8.1.1 or a prior version 8.1.1.x release, or to roll back Siebel CRM version 8.2.2.4 and revert to Siebel CRM version 8.2.2 or a prior version 8.2.2.x release, enter the following command:

   rollback -proceed

4. When the rollback process is complete, restart Siebel Tools.