Siebel CRM Integration to Oracle FLEXCUBE Universal Banking Implementation Guide > About the Integration >

About Online Data Synchronization

The online data synchronization process uses a point-to-point integration methodology. Web services provided in the Integration incorporate Oracle Application Integration Architecture (AIA) Enterprise Business Message and Enterprise Business Object entities. These Web services provide the data object definitions and data operations required to synchronize data in the participating applications directly, without the need for middleware.

NOTE:  In this guide, the term, the Integration, refers to Siebel CRM Integration to Oracle FLEXCUBE Universal Banking.

The Web services use request-and-response messages to exchange data between the participating applications. These request-and-response messages include and extend Oracle AIA Enterprise Business Message structures, and are designed to process the same message payload. In the online integration processes, Web services accept messages in Enterprise Business Message format as input and return messages in the same format as output.

The online synchronization processes are implemented as inbound and outbound synchronous Web services, and inbound and outbound fire-and-forget Web services. Inbound and outbound Web service calls are defined in terms of Siebel CRM. Detailed information on each type of Web service is given in the following topics. For additional information about the fire-and-forget Web services, see About Inbound Fire-and-Forget Web Services.

Synchronous Inbound Web Services

The operations supported by the synchronous inbound Web services, and the specific Web services used for each operation, are shown in Table 6.

Synchronous Outbound Web Services

The synchronous outbound Web services support query operations in the Integration. The following Web services perform query operations:

• BankGuaranteeService
• CustomerPartyService
• DepositAccountService
• DocumentaryCollectionService
• DocumentaryCreditService
• FinancialTransactionService
• LineOfCreditService
• LoanAccountService

Fire-and-Forget Inbound Web Services

The following are the fire-and-forget inbound Web services; these support create and update operations in the Integration:

• FINCORP BIB Deposit Account Update
• FINCORP BIB Deposit Account Upsert FAF
• FINCORP BIB Loan Account Update FAF
• FINCORP BIB Loan Account Upsert FAF
• FINS BIB Call Customer Info Update FAF
• FINS BIB Call Lead Info Upsert
• FINS BIB Service Request Info Upsert FAF
• BankingAndWealthManagementCustomerInteractionEBSV1

Fire-and-Forget Outbound Web Service

The fire-and-forget outbound Web service, CustomerPartyService, supports update operations in the Integration.