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Diagnosing Communications Inbound Receiver Errors

This task is a step in Process of Troubleshooting Siebel Email Response.

The following procedure describes how to diagnose Communications Inbound Receiver errors using the Component Statistics and State Value views.

To diagnose Communications Inbound Receiver errors

1. Navigate to the Administration - Server Management screen, then the Components view.
2. In the Components list, query for Communications Inbound Receiver.
3. Click the State Values view tab.

   All currently loaded response groups appear.

4. Click the Statistics view tab.

   The number of response groups, profiles loaded, real-time events processed, and processing times appear.