Table 1. What's New in Siebel eService Administration Guide Addendum for Industry Applications, Version 8.2, Rev. A
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About Siebel eBanking |
Modified topic. It includes information about left-hand navigation in applications that are not eService Web sites. |
About Siebel Public Sector eService |
Modified topic. It includes additional information about the tasks you can perform on Siebel Public Sector eService. |
Registering on Siebel Public Sector eService |
New topic. It includes information about how to register on Siebel Public Sector eService. |
Managing Applications |
New topic. It includes information about how to apply for benefits, how to view the status of applications, and how to update, cancel, and delete applications. |
Viewing Cases |
Modified topic. It includes conditions for accessing cases and information about new applets for details relating to a case. |
Updating Cases |
Modified topic. It includes information about the Web Access field for attachments and activities in Siebel Public Sector, the renamed Activities applet, and the inability to delete attachments and activities. |
Requesting Appointments for Cases |
New topic. It includes information about how to request appointments for cases. |
Viewing the Status of Appointment Requests |
New topic. It includes information about how to view the status of appointment requests. |
Requesting Appeals for Cases |
New topic. It includes information about how to request appeals for cases. |
Viewing the Status of Appeal Requests |
New topic. It includes information about how to view the status of appeal requests. |
