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Siebel eService Administration Guide Addendum for Industry Applications > Siebel eBanking and Siebel eBrokerage >
Purposes of Siebel eBanking and Siebel eBrokerage
Siebel eBanking and Siebel eBrokerage are designed to serve as front-end applications to core processing applications for banks. Enterprise application integration connects these processing applications to the Siebel Business Applications. Table 2 shows the different purposes of the two applications.
Table 2. Purposes for Siebel eBanking and Siebel eBrokerage
Purposes for Siebel eBanking |
Purposes for Core Processing Applications |
Serve as a customer relationship management application, keeping track of customer profiles and interactions. |
Serve as the application of record for financial account balances and transactions. |
Request data from a bank processing application and display the data to the end user, integrating and personalizing the data using the customer relationship database. |
Maintain financial data and provide data to Siebel eBanking when requested. |
Capture financial transaction requests and forward them to a bank processing application. |
Receive, process, and fulfill financial transaction requests. |
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