Siebel eService Administration Guide for Siebel Open UI > Configuring Siebel eService >

About Configuring Siebel eService


You can use Siebel Tools to perform the following tasks to configure Siebel eService for your business model:

  • Configure Siebel business components, applets, views, and all other objects of Siebel eService as needed. For example, set declarative properties or add Web scripts.
  • Create new controls, applets, views, or Web pages as needed, and add charts to views, as needed.
  • Associate applets, views, and Web pages with the appropriate Siebel Web templates (SWT files).
  • Map the fields, controls, and applets to the placeholders in the appropriate template.
    • Fields and controls are mapped into an applet.
    • Applets are mapped into a view.
    • Views are mapped to a Web page (a Web page container).

In Siebel Tools, the application name for configuring Siebel eService is Siebel Service Portal. For more information, see Configuring Siebel Open UI.

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