|Oracle® Fusion Middleware External User Support Guide for Oracle Information Rights Management Desktop
Part Number E12450-01
This guide is designed to make it easy to support anyone in your organization who receives a document or email that has been sealed using Oracle IRM, and who therefore needs to install the Oracle IRM Desktop client software.
This guide is primarily aimed at those who provide support for the recipients of sealed documents, or who authorize the use of software applications by such recipients.
This guide is specifically aimed at organizations that are not direct clients of Oracle.
Our goal is to make Oracle products, services, and supporting documentation accessible to all users, including users that are disabled. To that end, our documentation includes features that make information available to users of assistive technology. This documentation is available in HTML format, and contains markup to facilitate access by the disabled community. Accessibility standards will continue to evolve over time, and Oracle is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers. For more information, visit the Oracle Accessibility Program Web site at
Accessibility of Code Examples in Documentation
Screen readers may not always correctly read the code examples in this document. The conventions for writing code require that closing braces should appear on an otherwise empty line; however, some screen readers may not always read a line of text that consists solely of a bracket or brace.
Accessibility of Links to External Web Sites in Documentation
This documentation may contain links to Web sites of other companies or organizations that Oracle does not own or control. Oracle neither evaluates nor makes any representations regarding the accessibility of these Web sites.
Access to Oracle Support for Hearing-Impaired Customers
Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at
http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at
http://www.fcc.gov/cgb/dro/trsphonebk.html. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.
For more information, see the following documents:
Oracle Fusion Middleware User's Guide for Oracle IRM Desktop
Oracle Fusion Middleware Administrator's Guide for Oracle IRM Server
The following text conventions are used in this document:
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|italic||Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.|
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