A Delivered Workflow for JD Edwards EnterpriseOne Sales Order Management

This appendix contains the following topics:

A.1 Delivered Workflow for JD Edwards EnterpriseOne Sales Order Management

This section discusses the JD Edwards EnterpriseOne Sales Order Management workflow.

This section discusses the JDESOENTRY workflow process.

Workflow Description: When you activate the JDESOENTRY Workflow process and the system puts an order on hold, an action message is sent to the person responsible for the hold code notifying them that the current order is on hold.
Workflow Trigger: After you click OK to accept the sales order, the system checks the processing option on the Workflow tab of the Sales Order Entry program (P4210) to determine if workflow is active. The system also checks the processing options for hold codes and compares the order against the order hold information.
Workflow Action: The approver for order entry receives a message in the electronic work bench indicating that an order is on hold. The approver then selects the link to the application "Work with held orders" to release this order.

This section discusses the Acknowledgment workflow.

Workflow Description: Alerts the user when the system receives an EDI Acknowledgment for an outbound EDI message and whether the outbound message was accepted or rejected.
Workflow Trigger: When a record is added, either manually or through flat file conversion, to the Acknowledgment Header table. The system resolves preferences based on the Acknowledgment Code. For example, if the order is accepted or rejected. If the system finds a preference, the system launches the workflow.
Workflow Action: The user receives a message indicating that the Acknowledgment was either accepted or rejected. There is detail information, such as Sold To, Ship To, Shipment Number, Invoice Number, that assists the user in determining what outbound message was either accepted or rejected.

This section discusses the Sales Order Change Approval workflow.

Workflow Description: The Approval Process Required for Sales Order Changes processing option on the Audit Log tab of the Sales Order Entry program (P4210) must be set to activate workflow. When a user changes certain fields on a sales order and clicks OK, the system places the order on hold and sends a message to the specified approver. The system enters an AH hold code for approval hold. The system releases the order and accepts the change only when the approver accepts the change.
Workflow Trigger: When a user attempts to change any of these fields on a sales order: Quantity (Transaction and Secondary), Unit of Measure (Transaction and Secondary), Price (Unit and Extended), Requested Date, Promised Delivery, and Payment Terms.
Workflow Action: The approver for changes to the order receives a message in the work center under the queue "SO Change Approval". The approver then selects the message to review the details of the change and a link to the workflow allows the approver to accept or reject the change. The approver can also enter comments regarding the approval or rejection.