17.17.2 Viewing Service Requests

To view the service requests, complete the following steps:

1. In the left navigation pane, click Message Center.

2. Click Open Service Requests, My Service Requests, or Service Requests Opened by Others to display a list of requests.

3. To view details of a particular service request, highlight a row, then click the View Service Request icon. The following graphic shows an example service request.

   
   Description of the illustration GUID-936F4C49-D6B3-4375-B849-BA9A89EC9B9D-default.jpg

   Note:

   You can also view all open service requests associated with a particular asset. To do so, select an asset under Assets in the navigation pane, click the Service Requests tab in the content pane.