|Oracle E-Business Suite System Administrator's Guide - Configuration|
Part Number E12893-04
Oracle Applications Manager (OAM) allows administrators to manage Oracle E-Business Suite systems from an HTML console. Utilities available from OAM include Oracle Workflow Manager, Patch Wizard, and Concurrent Processing monitoring tools.
With Oracle Applications Manager, system administrators can view information on general system activity including the statuses of the database, concurrent managers and other services, concurrent requests, and Oracle Workflow processes. OAM provides a summary of configuration changes, infrastructure usage, performance, required maintenance activities, potential security issues, status of business flows, and diagnostic test results. In addition, they can manage downtime and patching. System administrators can also start or stop services, and submit concurrent requests.
Using Oracle Workflow Manager, administrators can control Workflow system services, such background engines, the Notification Mailer, agent listeners, queue propagation, and purging obsolete Workflow data.
OAM utilities are generally available from two main screens: the Applications Dashboard and Site Map. See: Applications Dashboard, Oracle E-Business Suite System Administrator's Guide - Maintenance and The Site Map for more information on these.
Refer to the following documentation for additional information:
Oracle E-Business Suite System Administrator's Guide - Maintenance
Oracle Workflow Administrator's Guide
Oracle E-Business Suite Maintenance Procedures
Oracle E-Business Suite Maintenance Utilities
Oracle E-Business Suite Patching Procedures
The Service Fulfillment Manager may optionally be installed. For more information, see: http://www.oracle.com/appsnet/products/service/index.htm.
Oracle Applications Manager uses with Oracle Application Object Library's function security model. You can create custom responsibilities and menus to control access to specific OAM features. These features can thus be directly available from the Oracle E-Business Suite Home Page.
Oracle Applications Manager (OAM) allows you to customize how certain components are monitored and how metrics are collected.
Navigation: Setup (global icon)
The Dashboard Setup page displays a summary of data collection for metrics and services. For each metric, you can see whether collection is enabled and whether you have alerting enabled for the metric. If alerting is enabled, you see the condition which must be met for an alert to be raised. To update the setup for the data collection, use the Dashboard Setup Wizard.
You maintain your My Oracle Support (formerly OracleMetaLink) username, password, and e-mail address from the Metalink Credentials page. These credentials will be used when querying My Oracle Support through Knowledge Base links. Also, you should ensure that the following profile options are set appropriately for your proxy server:
Applications Proxy Bypass Domains
Applications Proxy Port
Applications Server-Side Proxy Host and Domain
Enable or disable monitoring of business flows.
Click the Metrics Refresh link to schedule requests for the OAM: KBF Metrics Rollup Program to update the setup status of your business flows
The Knowledge Base provides a catalog of useful documents relevant to managing your system.
From this page you can enable alerting for concurrent requests that have been running or pending for a long time. You can specify the thresholds for which request must reach before alerts are raised.
Specifically, you can enable the system to do the following:
Raise a general alert for any long-running requests, for any concurrent program.
Raise an alert for a long-running request for a specific program. Specify the concurrent program(s) you want to monitor.
Raise a general alert for any long-pending requests, for any concurrent program.
Raise an alert for a long-pending request for a specific program. Specify the concurrent program(s) you want to monitor.
From this page, select the Enable Auditing button to set the Sign-On: Audit Level profile option to 'FORM', which enables Forms monitoring. Selecting the Disable Auditing button sets this profile option to 'NONE'.
Use the Enable Alerting/Disable Alerting buttons to control whether an alert should be raised if the Sign-On: Audit Level profile option is set at a value other than 'FORM'.
Select the Update button to configure how data for the following are collected.
Specify how you want metrics to be collected for the following:
Configuration Changes (last 24 hours)
Web Components Status
Specify which services you want to monitor. For a given service, you can specify if you want to collect data for it and whether you want to be alerted if the service is in a specified status.
The Site Map lists the features and applications available in the Oracle Applications Manager. Features are grouped into the following categories: Administration, Monitoring, Maintenance, and Diagnostics and Repair.
These features provide detailed information on the configuration of your system. You can update many of your configuration settings from these links also.
Hosts - For each of your hosts, you can view its status and configuration. You can also bring it online or offline, or disable it.
AutoConfig - View and update your AutoConfig settings here. For more information on this feature, see Oracle E-Business Suite Maintenance Utilities.
License Manager - With the License Manager you can license additional products, country-specific functionalities and languages. You can also generate reports on the licenses for your installation. For more information on this feature, see Oracle E-Business Suite Maintenance Utilities.
Use these links to see information on various types of application services.
Request Processing Managers
Use these links to navigate to the Oracle Workflow Manager.
Work Item Metrics
Use these links to submit a new concurrent request or to view details on existing requests.
Submit New - this link launches the Oracle Application Framework Schedule Request page in a separate window.
Completed (Last Hour)
Use this link to access the Service Fulfillment Manager. Service Fulfillment Manager (SFM) provides a complete set of tools to automate step-by-step fulfillment activities and integrate business flows for any type of service across multi-vendor application systems.
Applications Manager Log
The Monitoring section links you to features to help you monitor your Oracle E-Business Suite.
Use these links to navigate to pages on the availability of these components.
Internal Concurrent Manager
Request Processing Managers
Use these links to see information regarding performance of these components.
Forms Runtime Processes
Concurrent Processing Reports
Concurrent Processing Charts
Use these links to view activity information for their respective areas.
Forms Runaway Processes
Forms Runtime Processes
From the Overview link you can navigate to the Configuration Overview page.
Use these reports to learn more about application usage and concurrent processing.
The SQL Extensions page enables you to run seeded and custom scripts.
These features help you maintain your Oracle E-Business Suite installation.
Note that most of these features are described in detail in the Oracle E-Business Suite Maintenance Procedures and the Oracle E-Business Suite Maintenance Utilities guides.
Manage Downtime Schedules
Use these features in diagnostics and troubleshooting.
The Diagnostics tab provides links to the following Oracle E-Business Suite Diagnostics pages in which you can run and manage tests and view reports:
Execute Diagnostic Tests
View Diagnostics Reports
View Scheduled Diagnostics Tests
For more information on Oracle E-Business Suite Diagnostics, see the Oracle Diagnostics Framework User's Guide.
In addition, the Debug Workbench enables you to centrally control and monitor the debugging of Oracle E-Business Suite components. Using the Debug Workbench, you can set up debug rules for system components and view the debug information that has been collected. For more information, see: Debug Workbench, Oracle E-Business Suite System Administrator's Guide - Maintenance.
The Client Configurations link allows you to view client configuration data about the hardware and software of your computer. For more information about using the Client System Analyzer from the Oracle E-Business Suite, see My Oracle Support Knowledge Document 277904.1.
Concurrent Manager Recovery
GCS and Forms Monitoring
This page contains configuration information for the Oracle E-Business Suite system's configuration.
This page provides information on the following:
Registered Oracle Schemas
Base and Installed Languages
The Database section lists the database instances for the system, with this information:
Click on NLS Parameters to see a list of these parameters and their values. Click on Initialization Parameters to see a listing of these parameters.
This section lists general information related to concurrent processing for this Oracle E-Business Suite system and its concurrent processing settings.
A list of concurrent processing servers with their host names and platforms is shown. Also, the following site-level values for the Internal Concurrent Manager (ICM) are shown:
Concurrent: GSM Enabled - This profile option indicates whether the Generic Service Management (GSM) feature is enabled. The default value is Yes.
Concurrent: Attach URL - If this profile option is set to Yes, a URL is attached to request completion notifications. When a user submits a request, and specifies people to be notified in the Defining Completion Options region, everyone specified is sent a notification when the request completes. If this profile option is set to Yes, a URL is appended to the notification that enables them to view the request results online.
Concurrent: Sequential Requests - You can force your requests to run one at a time (sequentially) according to the requests' start dates and times, or allow them to run concurrently when their programs are compatible. A value of Yes prevents your requests from running concurrently. Requests run sequentially in the order they are submitted. A No value means your requests can run concurrently when their concurrent programs are compatible.
Sleep Time - The duration of time in seconds that the ICM should wait before checking for new requests. PMON Cycle Time - The duration of time in seconds between "process monitor checks" (checks for failed workers). Queue Sizing Interval - The duration of time in seconds between "worker quantity checks" (checks for the number of active workers).
Click on ICM Environment to see the environment variables and their values.
This section shows the ICX: Forms Launcher profile option setting, which should be set to the base URL for launching Oracle E-Business Suite forms.
A List of Forms Servers is also shown, with the Host Name, Port, and Log File location for each Oracle Forms server.
This section shows the following profile option settings:
Applications Web Agent - Provides the base URL for the Apps Schema's WebServer DAD. Oracle E-Business Suite uses the value of this profile option to construct URLs for 'WWW' type functions, Attachments, Export, and other features.
Applications Servlet Agent - This profile option must be set to the URL base for the servlet execution engine on Apache. Oracle E-Business Suite uses the value of this profile option to construct URLs for JSP and SERVLET type functions.
The syntax is: http://<hostname>:<port>/<servlet_zone>
Application Framework Agent - This profile option must point to the Apache Server.
A list of Web Servers is also shown, with the Host Name, Port, and Log File location for each web server.
This section shows the following profile option settings:
TCF:HOST and TCF Port - These profile options identify the network location of the TCF Server. The TCF Server supports various parts of the Oracle E-Business Suite user interface by executing some of their associated server logic and providing access to the database.
ICX: Report Launcher, ICX: Report Server, ICX: Report Link - These profile options are used by the Oracle Business Intelligence System (BIS) reports. For more information on these, see the Oracle Business Intelligence System Implementation Guide.
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