Oracle® Communications ASAP System Administrator's Guide
Release 7.2
E18879-01
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Contents
Title and Copyright Information
Preface
Audience
Related Documents
1
Starting and Stopping ASAP
Starting ASAP
Starting All ASAP Servers
Starting the Control Server
Starting the ASAP Daemon
Starting ASAP Daemon Using a Start Command
Starting ASAP Daemon Using a Wrapping Script
Confirming that ASAP Started Successfully
Stopping ASAP
2
Setting Up and Managing ASAP Security
Overview of Setting Up ASAP Security Features
Configuring WebLogic Server Security
About ASAP WebLogic Users, Groups, Roles, and Methods
Understanding OCA Client Group Permissions
Configuring Virtual Network Operator Authorization for OCA Users
Configuring Authentication Providers for ASAP
Configuring an External Lightweight Directory Access Protocol Server
Configuring a Primary Authentication Provider in WebLogic Server
Managing WebLogic Server ASAP User Security
Configuring the WebLogic Server Change Password Utility Page
Setting WebLogic Server ASAP Password Policies
Changing WebLogic Server ASAP User Passwords
Disabling the Change Password Feature in the OCA Client
Managing Locked-out User Accounts
Updating Methods Role Assigned to a Group or User in WebLogic
Configuring ASAP Server and Database Credential Security
About Credential Store Factory Wallet Secure Data Management
Setting up and Maintaining Secure Data Storage
Data Encryption
Using the Credential Store Factory Wallet with ASAP Utilities and Scripts
Changing Database Passwords in the Credential Store Factory Wallet
Configuring Security for Network Elements Communication
Understanding the Custom Secure Data Structure
Managing Custom Secure Data
Setting up and Maintaining Secure Data Storage
Encrypting Data During Network Element Provisioning
Understanding Key Distribution for Custom Secure Data
Caching Secure Data on Local Servers
Securing Network Element Credentials with the Security Administration Tool
Additional Security Considerations
Setting Secure Diagnostic Levels
Setting the Network Element Dialog Diagnostic Configuration Parameter
Setting Work Order Information Diagnostic Levels
Securing Java or State Table NEP or JNEP to NE Connection Implementations
Setting SRP or JSRP to SARM Security Properties
Setting Security Between Servers
Enabling Schema Validation for the JSRP JMS Interface
3
Monitoring and Managing ASAP
Overview of Monitoring and Managing ASAP
Configuring System Events and Alarms Using Stored Procedures
Configuring Alarm Centers for Alarm Notification and Escalation
Configuring System Alarms
Configuring System Events
Defining System Events
Setting Database Thresholds
Sample Alarm Program - admin.sh
Sample Alarm Output
Sample Alarm Program - POTS Cartridge Sample Code
Understanding Default System Events
API System Events
SARM System Events
Control Server Events
NEP System Events
Configuring and Reading Log and Diagnostic Files
About Log Files
About Diagnostic Files
Using ASAP Diagnostic Tools
Configuring and Reading WebLogic-based Log and Diagnostic Files
Defining Severity Levels
Configuring the Severity Levels
Configuring the log4j.xml File
Using the log4jAdmin Web Page
Checking the Current Logging Levels
Enabling Stored Procedure Error Messages
4
Improving ASAP Performance
About Improving ASAP Performance
Tuning ASAP Performance with Pre-tuned ASAP Configuration Files
About Pre-tuned ASAP Configurations
Installing a Pre-tuned Configuration
Using a Pre-tuned Configuration with a New ASAP Installation
Generating Pre-tuned Configuration Files
Merging Pre-tuned File Settings into an Existing Installation
Example Pre-tuned Configuration Performance
Troubleshooting and Monitoring ASAP Performance
Understanding Sysmon Output Files
Troubleshooting the Connection Pool
Troubleshooting the Message Queue
Manually Tuning ASAP Performance
Tuning Guidelines
Setting System Limits
Determining the Size of Your System
Tuning Message Queue Guidelines
Tuning ASAP Server Message Queues
Tuning JSRP and SRP Message Queues
Tips for Tuning the SRP
Tuning SARM Message Queues
Tips for Tuning the SARM
Tuning NEP Message Queues
Tips for Tuning NEP
Other Performance Issues
Local Versus NFS-mounted File Systems for Diagnostic Files
Server Diagnostic Levels
Diagnostic Messages Output
Query Optimization
5
Backing Up and Restoring ASAP Files and Data
About Backing Up and Restoring Files and Data
ASAP System Backup and Restore
Database Backup and Recovery
Database Backup Strategy
Database Backup in a Distributed Environment
ASAP WebLogic Server Domain Back Up
6
Managing the Database and File System
Overview of Managing the Database and File System
Configuring Kernel and Database Initialization Parameters
About Monitoring Database Segment and File System Size
Configuring File System Thresholds
Configuring Database Thresholds
Database Management and Tuning Recommendations
Enabling Automated ASAP Database Administration Options
Purging the Database and File System
Purging the Database
Sample Database Purge Script
Sample Cron Script for Clearing Alarms, Events, and Process Information
Purging Test Systems
7
Troubleshooting ASAP
Overview of Troubleshooting ASAP
Troubleshooting Checklist
Using Error Logs to Troubleshoot ASAP
Understanding Error-Message Syntax
Collecting Diagnostic Information
Common ASAP Problems and Solutions
Problem: ASAP Servers Do Not Start - Database Tablespaces Used Up
Problem: ASAP Servers Do Not Start - Interfaces File Empty or Missing
Problem: ASAP Servers Do Not Start - No Information In Interfaces File
Problem: ASAP Servers Do Not Start - Wrong ASAP User Owner and Permissions
Problem: ASAP Servers Processes Do Not Start - Database Server Processes Used
Problem: ASAP Servers Processes Do Not Start - Database Server Sessions Used
Problem: ASAP Servers Do Not Start - Insufficient Server User Connections Defined
Problem: ASAP Servers Do Not Start - Insufficient Number of Threads
Problem: Control Server Crashes - No Free Messages
Problem: JNEP Server Does Not Start - Wrong Database Connection Information
Problem: JNEP Server Does Not Start - Invalid Server Port Numbers
Problem: NEP Server Does Not Start - Problem with JNEP Java Process Start Script
Problem: WebLogic Server Fails to Detect Passive RAC Database During Failover
Component Failure Scenarios
WebLogic Administration and Managed Server Failure and Recovery Scenarios
SRP Failure Scenario
SARM Failure Scenario
NEP Failure Scenario
Control Server Failure Scenario
Database Failure Scenario
NE Unavailability Scenario
SRP and SARM Failure Scenario
SARM and NEP Failure Scenario
Getting Help with ASAP Problems
Before You Contact Global Support
Reporting Problems
A
ASAP Directory Structure
ASAP Directory Structure and Contents