Hardware Issues and Notes
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This chapter describes hardware issues related to the Sun Blade X6220 server module. It includes the following issues:
Hardware Issues
This sections lists issues that might affect your system, regardless of the operating system installed.
Boot From SIA CD Might Fail Using USB
CD-ROM Connected to the Dongle (6680165, 6743106)
Booting the Sun Installation Assistant (SIA) from a USB CD-ROM or redirecting the .iso image from the ILOM Remote Console might fail.
Workaround
1. Enter the BIOS Setup Utility.
2. Do one of the following in the BIOS Setup Utility:
- Set "USB 1.1 only" or
- Disable "Memory Hole Remapping"
Refer to the Sun Blade X6220 Service Manual for more information on using the BIOS Setup Utility.
Upgrading LSI FW Generates Mismatch Error (6690569)
If you have Phase 9 LSI firmware (firmware 1.20/BIOS 6.14) loaded on a Sun Blade X6220 server and attempt to upgrade the firmware to Phase 10 (firmware 1.22.01/BIOS 6.16), the firmware update tool (sasflash) will produce a warning message indicating that the product ID and vendor ID don’t match. This error is benign and does not affect firmware functionality.
To proceed with the firmware update:
Select y when prompted.
GbE PCI EM (X7282A-Z) LED Colors Are Different Than Usual GbE NIC Cards (6667636)
The LEDs on the Gigabit Ethernet (GbE) PCI ExpressModule (PCI EM), part number X7282A-Z, used in the Sun Blade modular systems are different from the other GbE NIC PCI EMs.
The LED behavior for the GbE PCI EMs are as follows:
- X7282A-Z GbE NIC PCI EMs:
- At 100 Mbps, the LED is green.
- At 1 Gbps, the LED is amber.
- Other GbE NIC PCI EMs
- At 100 Mbps, the LED is amber.
- At 1Gbps, the LED is green.
Undetermined System Hardware Failure in SEL When Installing or Removing a PCI EM (6658048)
When installing or removing a PCI EM during POST, a System Event #0x12: “Undetermined system hardware failure” is shown as an asserted error in the system event log (SEL) list.
Workaround
Do not insert or extract a PCI EM during system POST.
Sun Keyboard Does Not Work During POST if Connected to Top USB Port (6501086)
When a Sun Microsystems USB mouse (part number 370-3632-02) is plugged into the bottom USB port of the two ports on the dongle with a Sun Microsystems keyboard on the top port, the keyboard or mouse might work intermittently or not at all during BIOS POST.
Workaround
Remove the mouse or switch ports for the devices.
CMOS Boot Device Setting Reverts to Default Value (6506911)
Occasionally, when rebooting the system the CMOS boot device setting reverts to the default value.
Workaround
Reassign the CMOS boot device setting in the BIOS Setup Utility.
FSCK SCSI Appears in System Log (6487329)
FSCK (File System Check) SCSI might appear in the system log when heavy load disk tests (multiple instances of the I/O stress test) are running.
This issue will be fixed in a future release.
Slow Mouse Redirection Through JavaRConsole (6502777)
When running Linux RHEL4 U4 or a Windows XP SP2 client and using the Internet Explorer 7 or Mozilla browser, mouse redirection might be slow through the JavaRConsole.
Workaround
Terminate the rhn phyton script, then enable the mouse again. To terminate the rhn phyton script, type the following command:
HDD Activity LED Does Not Blink (6523000)
Hard disk drive activity LED does not blink when there is activity on the disk. The Activity LED is on constantly when the disk is installed and the server module is powered on.
This issue will be fixed in a future release.
Removing Disk Drive Damages EMI Gasket (6527633)
Removing the disk drive from the server module causes damage to the top EMI gasket on the hard drive bracket.
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Caution - Do not remove the hard disk drives from the server modules. The EMI spring fingers may break off and get stuck in the chassis and could cause other damage.
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SCSI Errors on RAID Arrays During Hot or Cold Swap (6529280)
After a hot or cold swap, and a successful disk resynchronization, the RAID volume moves to an optimum state. You might see the following SCSI error messages in the system logfiles:
READ CAPACITY failed.
status=0, message=00, host=1, driver=00
sense not available.
Write Protect is off
Mode Sense: 00 00 00 00
asking for cache data failed
assuming drive cache: write through
READ CAPACITY failed.
status=0, message=00, host=1, driver=00
sense not available.
Write Protect is off
Mode Sense: 00 00 00 00
asking for cache data failed
assuming drive cache: write through
<6>sd 0:0:10:0: SCSI error: return code = 0x00010000
end_request: I/O error, dev sde, sector 0
Buffer I/O error on device sde, logical block 0
sd 0:0:10:0: SCSI error: return code = 0x00010000
end_request: I/O error, dev sde, sector 0
Buffer I/O error on device sde, logical block 0
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Workaround
You can safely ignore these messages.
I2C Bridge Chip Timeout (6532202)
The I2C bridge chip might timeout when the number of simultaneous requesters exceeds ten. This timeout might cause missing FRU information for the Sun Blade X6220 server module service processor.
Workaround
Reboot the service processor.
SCSI Timeout Message At Boot (6559618)
During a system boot, the Sun Blade X6220 server module might report SCSI transport failed warning messages. The following messages might display, but can be safely ignored:
May 7 22:23:31 mpk12-3214-189-237 genunix: [ID 408822 kern.info] NOTICE: mpt0: fault detected in device; service still available
May 7 22:23:31 mpk12-3214-189-237 genunix: [ID 611667 kern.info] NOTICE: mpt0: Disconnected command timeout for Target 0
May 7 22:23:31 mpk12-3214-189-237 scsi: [ID 107833 kern.notice] /pci@0,0/pci10de,5d@c/pci1000,3060@0 (mpt0):
May 7 22:23:31 mpk12-3214-189-237 mpt_flush_target discovered non-NULL cmd in slot 174, tasktype 0x3
May 7 22:23:31 mpk12-3214-189-237 scsi: [ID 365881 kern.info] /pci@0,0/pci10de,5d@c/pci1000,3060@0 (mpt0):
May 7 22:23:31 mpk12-3214-189-237 Cmd (0xffffffff88151010) dump for Target 0 Lun 0:
May 7 22:23:31 mpk12-3214-189-237 scsi: [ID 365881 kern.info] /pci@0,0/pci10de,5d@c/pci1000,3060@0 (mpt0):
May 7 22:23:31 mpk12-3214-189-237 cdb=[ 0x28 0x0 0x0 0x62 0xd1 0x21 0x0 0x0 0x2 0x0 ]
May 7 22:23:31 mpk12-3214-189-237 scsi: [ID 365881 kern.info] /pci@0,0/pci10de,5d@c/pci1000,3060@0 (mpt0):
May 7 22:23:31 mpk12-3214-189-237 pkt_flags=0x4000 pkt_statistics=0x0 pkt_state=0x0
May 7 22:23:31 mpk12-3214-189-237 scsi: [ID 365881 kern.info] /pci@0,0/pci10de,5d@c/pci1000,3060@0 (mpt0):
May 7 22:23:31 mpk12-3214-189-237 pkt_scbp=0x0 cmd_flags=0x860
May 7 22:23:31 mpk12-3214-189-237 scsi: [ID 107833 kern.warning] WARNING: /pci@0,0/pci10de,5d@c/pci1000,3060@0/sd@0,0 (sd2):
May 7 22:23:31 mpk12-3214-189-237 SCSI transport failed: reason ’reset’: retrying command
May 7 22:23:34 mpk12-3214-189-237 scsi: [ID 107833 kern.warning] WARNING: /pci@0,0/pci10de,5d@c/pci1000,3060@0/sd@0,0 (sd2):
May 7 22:23:34 mpk12-3214-189-237 Error for Command: read(10) Error Level: Retryable
May 7 22:23:34 mpk12-3214-189-237 scsi: [ID 107833 kern.notice] Requested Block: 6476065 Error Block: 6476065
May 7 22:23:34 mpk12-3214-189-237 scsi: [ID 107833 kern.notice] Vendor: SEAGATE Serial Number: 060410DJ78
May 7 22:23:34 mpk12-3214-189-237 scsi: [ID 107833 kern.notice] Sense Key: Unit Attention
May 7 22:23:34 mpk12-3214-189-237 scsi: [ID 107833 kern.notice] ASC: 0x29 (scsi bus reset occurred), ASCQ: 0x2, FRU: 0x2
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Hardware Notes
This section lists information that you might want to know regarding your system.
Dongle Cables
Dongle cables are included with each Sun Blade chassis to provide I/O to the server modules installed in the chassis. This section describes the dongles that might be available for your system, and provides pinout information for the connectors.
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Caution - The cable dongle is for temporary connections only. The cable dongle has not been evaluated for electromagnetic compatibility (EMC). The cable dongle or server module connectors could be damaged by closing rack doors or other impacts. Remove the cable dongle during normal system operation.
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Types of Dongle Cables
There are two possible types of dongle that might be included with your system chassis. The two types are described in this section.
- Four-connector cable dongle: This dongle has dual-USB, RJ-45, VGA, and DB9 connectors. See FIGURE 2-1.
- VGA connector: This connector can be used for setting up a video monitor to the server module.
- USB connectors: These connectors are used to connect USB devices to the server. For example, an external CD drive can be attached to the server module with this connector.
- DB9 serial connector: This connector is used to connect to a serial console. A DB9 to RJ-45 adapter is also included with the chassis to enable RJ-45 serial connections.
- RJ-45 connector: This connector is not used for this server module.
FIGURE 2-1 Four-Connector Dongle Cable
- Three-connector dongle cable: This dongle has dual-USB, RJ-45 and VGA connectors. See FIGURE 2-2.
These connectors are used as followed:
- USB connectors: These connectors are used to connect USB devices to the server. For example, an external CD drive can be attached to the server module with this connector.
- RJ-45 connector: This connector is used to connect to a serial console. For example, you can use this to connect to the ILOM CLI.
- VGA connector: This connector can be used for setting up a video monitor to the server module.
FIGURE 2-2 Three-Connector Dongle Cable
| Sun Blade X6220 Server Module Product Notes
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820-0048-18
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Copyright © 2009 Sun Microsystems, Inc. All rights reserved.