| Sun Fire X2100 Server User Guide |    
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| Sun Fire X2100 Server User Guide |
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| C H A P T E R 4 |
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Maintaining the Sun Fire X2100 Server |
This chapter describes how to add, replace and configure components in the Sun Fire X2100 Server server.
This chapter contains the following sections:
To determine and isolate a faulty component, refer to Chapter 3.
You need the following tools and supplies for performing Sun Fire X2100 Server maintenance procedures.
Before removing the system's top cover, read the following sections. These sections contain important ESD precautions, along with preinstallation and postinstallation instructions.
Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards, and other components. Always observe the following precautions before you install a system component:
Always perform the following steps before you install any component:
1. Turn off the system and all of the peripherals connected to it.
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Caution - Failure to properly turn off the system before you start installing components can cause serious component damage. |
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Caution - Follow the ESD precautions described in Section 4.2.1, ESD Precautionswhen handling a system component. |
See Section 4.3, Powering Off the Server and Removing the Cover.
Perform the following steps after installing a server component:
1. Ensure that all of the components are installed as described in the step-by-step instructions.
See Section 4.5, Customer-Replaceable-Unit Replacement Procedures.
2. Install any PCI-Express (PCIe) cards or peripherals that you had previously removed.
See Section 4.5, Customer-Replaceable-Unit Replacement Procedures.
See Section 4.3, Powering Off the Server and Removing the Cover.
4. Connect all external cables to the system.
See Section 1.4.1, Powering On the Server.
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Caution - If the cover and hard disk drives have been removed, do not operate the server for more than ten minutes. Improper cooling airflow might damage the system components. |
1. If the operating system (OS) is running, perform a shutdown of the OS, and then press and release the platform power button on the front panel.
2. Turn off all peripheral devices connected to the system.
3. Disconnect the AC power on the back panel of the server (see FIGURE 1-2).
4. Turn off the power to any attached peripherals.
5. Label and disconnect all peripheral cables and all telecommunication lines connected to I/O connectors or ports on the back panel of the system.
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Caution - The printed circuit boards and hard disk drives contain components that are extremely sensitive to static electricity. |
6. Before handling components, attach a wrist strap to a chassis ground (any unpainted metal surface).
7. Loosen the two captive screws securing the cover to the chassis (see FIGURE 4-1).
8. Pull the cover slightly toward the back of the server, and then straight up to remove it.
9. Lift the cover and remove it.
Refer to FIGURE 4-2 to locate components before performing the remove and replace procedures.
The following components are customer-replaceable units (CRUs) and procedures:
The following components should be replaced only by trained field service technicians:
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Note - Many of the illustrations in this section show multiple PCIe slots on the motherboard. The Sun Fire X2100 Server motherboard will only have a single PCI-Express slot. |
The following procedure describes how to remove and replace an IO board.
Follow these steps to remove the I/O board:
1. Power off the server and any attached peripherals, and disconnect the power cord for the server. Refer to Section 4.3, Powering Off the Server and Removing the Cover.
2. Remove all cables connected to the I/O board.
3. Remove the screw securing the I/O board to the DVD cage.
4. Lift the I/O board away from the front panel to free it from the guideposts on the DVD cage.
Follow these steps to install the I/O board:
1. Position the I/O board on top of the DVD cage so that it fits into the I/O board guideposts.
2. Fasten the screw to secure the I/O board to the drive cage.
4. Before installing the cover on the server, check the routing of all cables for obstructions.
The following procedure describes how to remove and install the optional service processor (SP), the M3290 Service Management Daughter Card (SMDC). For more information on the SMDC and its setup, see Appendix C.
If you are installing an SMDC card for the first time, skip this section and go to Section 4.5.2.2, Installing the SMDC Card.
1. Unfasten the four screws securing the SP card to the DVD drive cage.
2. Disconnect the data cable from the SATA backplane.
3. Lift the SP card from the chassis.
This procedure describes how to install the SMDC service processor.
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Note - If you are installing the SMDC for the first time, you will need the Sun Fire X2100 Server Supplemental CD to complete the installation. Additionally, refer to Appendix C for more information and requirements related to installing and using the SMDC service processor. |
1. Position the SP card over the four holes on top of the DVD drive cage.
2. Secure the SP card to the DVD drive cage using the four screws.
3. Connect the data cable to the back of the SP card.
After installing the optional SMDC service processor, you need to manually flash the BIOS to rebuild the dmi table. To manually flash the BIOS, do the following:
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Note - For known issues and late-breaking information on BIOS, hardware, and software, see the latest release of The Sun Fire X2100 Server Release Notes, 819-3722. at the following URL: http://www.sun.com/products-n-solutions/hardware/docs/Servers/x64_servers/x2100/index.html |
1. Boot the server with the Supplemental CD.
2. From the main menu, select option 4, Exit to DOS.
3. Type the following commands to flash the BIOS.
cd \flash\bios\latest
awdflash.exe aqua1110.bin /py /sn /cc /cd
The following procedure describes how to add or replace a PCIe card.
Follow these steps to remove the PCIe card and riser:
1. Power off the system and remove the cover as described in Section 4.3, Powering Off the Server and Removing the Cover.
2. Loosen the captive screw holding the PCIe card riser assembly.
3. Pull the assembly upward and out of the chassis.
4. Unscrew the PCIe card and remove the card from the PCIe card riser assembly connector.
Follow these steps to install the PCIe card and riser:
1. Install the new PCIe card in the riser assembly and fasten the screw to secure it.
2. Install the riser and card in the connector on the motherboard.
3. Tighten the captive screw to secure the riser card to the chassis.
4. Check the routing of all cables for obstructions, and then install the cover.
The following procedure describes how to remove and replace a SATA hard disk drive (HDD) and carrier.
Follow these steps to remove the HDD and carrier:
1. If you are not using an integrated-mirroring configuration, you must power off the server before removing an HDD; it is not necessary to remove the cover. Power off the system as described in Section 4.3, Powering Off the Server and Removing the Cover.
If you are using an IM configuration, start with Step 2.
2. Squeeze the release latch and carefully swing the arm to the left as far as it will go.
3. Grasp the carrier bezel with both hands and carefully pull the carrier out of the drive bay.
4. Reinsert the HDD and carrier into the server as described in Section 4.5.4.2, Installing an HDD and Carrier.
Follow these steps to install the HDD and carrier:
1. Squeeze the release latch and carefully swing the arm to the left as far as it will go.
2. Grasping the body of the drive in both hands, carefully guide the connector end of the carrier into the drive bay, sliding the carrier into the bay until the arm engages and partially closes itself.
3. Push the arm forward and latch it to lock the carrier in place.
The following procedure describes how to replace the SATA backplane.
Follow these steps to remove the SATA backplane:
1. Power off the system and remove the cover as described in Section 4.3, Powering Off the Server and Removing the Cover.
2. Remove all hard disk drive (HDD) carriers:
a. Squeeze the release latch and swing the arm to the left as far as it will go.
b. Grasp the carrier bezel with both hands and carefully pull the carrier out of the
drive bay (see FIGURE 4-12).
3. Disconnect the power, SATA, fan, and DVD and IDE cables from the SATA backplane (see FIGURE 4-38).
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Caution - The small flat cables are extremely fragile. Use care when disconnecting and connecting these cables. |
4. Unfasten the eight screws that secure the backplane to the chassis.
5. Lift the SATA backplane out of the chassis (see FIGURE 4-14).
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Caution - Ensure that the fan wires are not pinched when you install the backplane. |
Follow these steps to install the SATA backplane:
1. Place the new SATA backplane in the chassis.
2. Fasten the screws that secure the backplane to the chassis.
3. Reconnect the power, SATA, fan, and DVD and IDE cables to the SATA backplane.
4. Check the routing of all cables for obstructions, and then install the cover.
5. Install the hard drives. (See Section 4.5.4, SATA Hard Disk Drive and Carrier).
The following procedure describes how to replace the DVD drive assembly. If you are not replacing a DVD drive, go straight to Section 4.5.6.2, Installing the DVD Drive Assembly.
Follow these steps to remove the DVD drive assembly:
1. Power off the system and remove the cover as described in Section 4.3, Powering Off the Server and Removing the Cover.
2. Unfasten the drive ribbon cable from the SATA backplane.
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Caution - Use care. The small flat cables are extremely fragile. |
3. Pull the latch on the back of the DVD drive case away from the drive bay, until the DVD drive springs forward out of the chassis.
4. Pull the DVD drive out the front of the chassis.
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Caution - Move the assembly by grasping it by its sides. Do not push on the
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Follow these steps to install the DVD drive assembly:
1. (If necessary) remove the filler panel in front of the DVD drive slot on the front panel.
2. Position the DVD drive in front of the DVD drive slot on the front panel.
3. Push the DVD drive into the drive slot until the drive clicks into place.
4. Install the DVD drive cable.
5. Check the routing of all cables for obstructions, and then install the cover.
The following procedure describes how to replace the power supply.
Follow these steps to remove the power supply:
1. Power off the system and remove the cover as described in Section 4.3, Powering Off the Server and Removing the Cover.
2. Disconnect the three power-supply cables from the motherboard (see FIGURE 4-20).
3. Unfasten the screw securing the power supply to the chassis and the screw securing the power supply to the back panel.
Figure showing screws being unfastened and power supply lifted out.
4. Lift the power supply out of the chassis.
Follow these steps to install the power supply:
1. Position the power supply over the chassis power-supply cage.
2. Insert the power supply into the chassis.
3. Fasten the power supply to the chassis and backplane with screws.
4. Connect two of the power supply cables to the motherboard and one cable to the SATA backplane.
5. Check the routing of all cables for obstructions, and then install the cover.
The following procedures describes how to replace a system fan module.
Follow these steps to remove a system fan module:
1. Power off the system and remove the cover as described in Section 4.3, Powering Off the Server and Removing the Cover.
2. Identify the fan(s) to be replaced.
3. Push the fan module forward in the direction of the arrows and simultaneously pull the fan upward.
4. Unplug the fan's power connector from the SATA backplane (see FIGURE 4-23).
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Note - Note exactly which motherboard connector to which the fan was connected. If you connect a fan to an incorrect connector, the SP cannot correctly identify a fan failure. |
Follow these steps to install a system fan module:
1. Position the fan so that the arrow on top of the fan casing is facing the middle chassis divider.
2. Place the fan in the chassis so that it fits over the small guideposts.
3. Gently push the fan down to secure it to the chassis.
4. Connect the fan connector to the appropriate connector on the SATA backplane.
5. Check the routing of all cables for obstructions, and then install the cover.
This section contains the DIMM population rules for configuring the memory in your Sun Fire X2100 Server:
This section also contains the following procedures:
The following rules apply when configuring memory in your Sun Fire X2100 Server.
Minimum and Maximum Memory Configurations:
Use the following procedure to determine which DIMM modules are not functioning properly:
1. Boot the machine with the supplemental CD in the disk drive.
2. Run the PC-Check diagnostic tool that comes with the supplemental CD.
3. Select option 1, Hardware Diagnostic Tests.
4. Select Advanced Diagnostic Tests; then select Memory.
This shows all the system memory.
5. Ensure that all the memory tests are selected by selecting test set in the memory test menu.
All tests should be highlighted in yellow, with a dot to the left of each.
6. Exit the screen by pressing the Esc key.
This begins testing all the memory in the system. If a DIMM module is faulty, PC-Check indicates which one failed and highlights it in red.
8. Make a note of any failed DIMM modules.
9. Shut down the machine and disconnect the AC power from the back.
10. To remove the faulty module and replace it with a new one, continue to Section 4.5.9.3, Removing a DIMM.
This procedure describes how to remove dual inline memory modules (DIMMs).
Follow these steps to remove a DIMM:
1. Power off the system and remove the cover as described in Section 4.3, Powering Off the Server and Removing the Cover.
2. Locate the DIMM slot containing the DIMM that you would like to remove.
3. Release the DIMM by simultaneously pressing down on the retaining/ejector levers located at both ends of the DIMM slot (see FIGURE 4-26).
This action lifts the DIMM from its slot.
4. Remove the DIMM from the DIMM slot.
Follow these steps to install a DIMM:
1. Refer to DIMM Population Rules before installing DIMMs.
2. Ensure that the DIMM socket ejector levers are open (rotated outward) to allow the new module to be inserted. See FIGURE 4-26.
3. Align the DIMM's edge connector with the alignment key and insert the memory module into the connector.
4. Using both thumbs, press the DIMM straight down into the DIMM slot until both ejector levers click, locking the DIMM in the DIMM slot.
5. Check the routing of all cables for obstructions, and then install the cover.
CMOS is a type of chip on the motherboard that stores system-specific data, such as, the date and time, and the user and supervisor passwords. The data stored on the CMOS chip is maintained by the system battery. If the system battery fails, or if it is removed, the CMOS system-specific data will be cleared and default values used instead.
Sometimes it is necessary to clear or reset the CMOS, for example, while troubleshooting, or to reset the passwords. The CMOS chip can be cleared by:
This procedure describes how to clear the CMOS using the Clear CMOS jumper (JP2):
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Note - The Clear CMOS Jumper function is disabled in BIOS version 1.1.5 (and higher). To clear the CMOS see, Section 4.5.10.2, Clearing the CMOS by Removing the System Battery. |
1. Power off the system and remove the cover as described in Section 4.3, Powering Off the Server and Removing the Cover.
2. Locate the Clear CMOS jumper (JP2). JP2 is located next to cable connector J33 on the motherboard, see Section FIGURE 4-37, Motherboard Cable Connection for the location of connector J33.
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Note - JP2 is a three position jumper. The default/normal position has the jumper cap over pin 1 and pin 2. |
3. Remove the jumper cap from pins 1 and 2, and place it on pins 2 and 3.
4. Wait 15-20 seconds and then remove the jumper cap from pins 2 and 3, and return it to the default/normal position.
5. Install the cover and power on the server.
You can clear the CMOS by removing the system battery for 15-20 seconds. Use the following procedures to remove and install the system battery and clear the CMOS:
1. Remove the system battery (see Section 4.5.11.1, Removing the System Battery).
To clear the CMOS wait 15-20 seconds before installing the battery.
2. Install the battery (see Section 4.5.11.2, Installing the System Battery).
The system battery is a common CR2032 calculator battery.
You might need to replace the system battery if you know it is weak, if the BIOS loses its CMOS settings, or if the time-of-day clock loses time.
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Caution - Do not attempt to open or service batteries. The battery contains lithium and can explode if not properly used, handled, or disposed of. |
Follow these steps to remove a system battery:
1. Power off the system and remove the cover as described in Section 4.3, Powering Off the Server and Removing the Cover.
2. Remove the system battery by sliding it back and prying it from the holder (see FIGURE 4-28 for the location).
Follow these steps to install a system battery:
1. Install the system battery into the holder with the side labeled "+" facing up.
2. Check the routing of all cables for obstructions, and then install the cover.
The following procedure describes how to replace a CPU. The Sun Fire X2100 Server supports both single- and dual-CPU configurations.
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Note - The CPU is not a Customer Replaceable Unit (CRU) and should be replaced only by trained field service technicians. |
Follow these steps to remove a heatsink and CPU:
1. Power off the system and remove the cover as described in Section 4.3, Powering Off the Server and Removing the Cover.
a. Remove the screw attaching the air baffle to the motherboard.
a. Lift the baffle straight up, just far enough to clear the guide screws on the side of the heatsink.
b. Pull the baffle straight back to disengage it from the chassis.
3. Unfasten the two screws securing the heatsink to the board (see FIGURE 4-31).
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Caution - The heatsink can become extremely hot. Be sure it has had sufficient time to cool before handling. |
4. Twist the heatsink slightly to the right or left to break the seal with the thermal grease.
5. Lift the heatsink away from the CPU.
6. Place the heatsink upside-down on a flat surface to prevent the thermal grease from contaminating other components.
7. Pull the socket release lever up to the fully open, perpendicular position.
8. Lift the CPU out of the socket, leaving the release lever in the open position.
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Caution - Ensure that the thermal grease from the heatsink does not come into contact with the CPU socket or pins. |
The following illustration shows the order of hardware installation for the CPU and heatsink:
Follow these steps to install a CPU and heatsink:
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2. Ensure that the socket release lever is in the fully open, perpendicular position (see FIGURE 4-34).
3. Align the small triangle, on the corner of the CPU, with the triangle on the corner of the socket.
4. Insert the CPU into the socket.
5. When the CPU is fully seated in the socket, push the socket release lever down until it snaps into place, securing the CPU in the socket.
6. Use the syringe to apply approximately 0.1 ml of thermal grease in a circular pattern to the top of the CPU.
7. Gently distribute the thermal grease and remove any excess so that only an extremely thin, uniform layer remains. If any voids or crevices appear that could lead to air pockets, reapply the grease until you achieve a thin but compact consistency.
8. Use an alcohol pad to remove all thermal grease from the bottom of the heatsink.
9. Inspect the heatsink for dust and lint. Clean if necessary.
10. Ensure that the foam strip under the heatsink area is intact and has not been removed, loosened, or damaged. This foam strip is critical to proper air flow.
11. Carefully position the heatsink on the CPU, aligning it with the mounting posts to reduce movement after it makes initial contact with the layer of thermal grease.
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Caution - If the heatsink is moved too much during its installation, the layer of thermal grease may become uneven, leading to component damage. |
12. If necessary, install the spring onto each of the two heatsink screws, followed by the washer, before fastening the screws to the heatsink.
See FIGURE 4-33 for the correct order of hardware installation.
13. Fasten the two screws attaching the heatsink to the motherboard. See FIGURE 4-35.
a. Position the air baffle over the heatsink.
b. Push the front of the air baffle forward to engage it with the positioning posts near the center chassis divider.
c. Push the back of the baffle straight down to secure it to the screws on the side of the heatsink.
15. Attach the screw to the tab on the side of the air baffle, as shown in FIGURE 4-36.
The following system cables have a connector at each end, and therefore can be removed or installed by the customer. Cables for DVD or SP cards are included with the component kits. All other cables are permanently attached to a system component at one end and must be removed or replaced along with the component.
See FIGURE 4-37 and FIGURE 4-38 for the locations of connectors. You can also refer to the cabling diagram on the service label attached to the cover of the system.
Each cable connector on the motherboard is labeled to help you identify the cable to which it should be connected.
To remove and install system cables:
1. Press the power button to turn off the system power, and power-off all of the peripherals connected to the server.
2. Remove the top cover of the server.
3. Replace any cables that need to be replaced. (See FIGURE 4-37 or FIGURE 4-38).
4. Ensure that all cable routing is correct, and that all of the cable connectors are properly seated, before installing the left-side access panel. See FIGURE 4-39.
The following sections describe how to remove and install the Sun Fire X2100 Server system motherboard.
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Note - The motherboard is not a CRU and should be replaced only by trained field service technicians. |
Follow these steps to remove the motherboard:
1. Power off the system and remove the cover as described in Section 4.3, Powering Off the Server and Removing the Cover.
2. Remove the PCIe card riser installed on the motherboard (see Section 4.5.3, PCIe Card) and the air baffle (see Section 4.5.12, CPUs).
3. Disconnect all cables attached to the motherboard.
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Note - Do not remove the four screws that secure the CPU heatsink assembly to the motherboard. |
4. Remove the nine Phillips screws that fasten the motherboard to the chassis.
5. Pull the motherboard away from the chassis.
Refer to the following sections for information on removing and replacing the CPU and memory:
Follow these steps to install a motherboard:
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Caution - Observe proper ESD precautions when handling the new motherboard. |
1. Center the motherboard on the chassis so that the screw holes in the motherboard align with the screw holes on the chassis.
2. Secure the nine Phillips screws that fasten the motherboard to the chassis. Torque screws to 8- to 9-inch pounds.
3. Install the CPU or DIMMs as necessary.
Refer to the following sections for information on removing and replacing the CPU and memory:
4. Install any PCIe or graphics cards.
5. Connect all internal system cables.
7. Connect any external cables and power on the server.
| Sun Fire X2100 Server User Guide | 819-3721-13 |
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Copyright © 2007, Sun Microsystems, Inc. All Rights Reserved.
