C H A P T E R  3

Installing the Software on a Microsoft Windows Host

This chapter provides procedures for installing Sun StorEdge Configuration Service, Sun StorEdge Diagnostic Reporter, and the Sun StorEdge Command-Line Interface (CLI) on a 2.5 host. Topics covered in this chapter are as follows:


System Requirements

This section lists the system requirements for a Microsoft Windows host.



Note - If you manage storage through the web, you will need current or later versions of Internet Explorer 4.0, Firefox 1.x, Netscape 4.79, or Mozilla 2.1, or later versions of these products. Refer to the Sun StorEdge 3000 Family Configuration Service User’s Guide for details on web-based management.



Installing the Software

Sun StorEdge Configuration Service includes the following components:



Note - Before installing Sun StorEdge Configuration Service, be sure to read the release notes for your array.


Upgrading Software - Agent and Console Version Compatibility

Because the communication protocol changes from version to version, you must install both the agent and console when upgrading. If different versions of the agent and console co-exist, Sun StorEdge Configuration Service is not able to discover previously configured arrays.

Installation Packages

Sun StorEdge Configuration Service, Sun StorEdge Diagnostic Reporter, and the CLI are included in one installer program. The installation package, setup.exe, is contained on the Sun StorEdge 3000 Family Professional Storage Manager CD. See Installing the Software From the CD or continue with the steps below to download the software from the Sun Download Center web site.


procedure icon  To Download the Updated Software From the Web Site

If the Sun StorEdge 3000 Family Professional Storage Manager CD is not available, you can download the software from the Sun Download Center web site.

1. Go to:

http://www.sun.com/software/download/

2. Under System Administration right arrow Storage Management, click the StorageTek 3000 Family Storage Products - Related Software link.

You are taken to the Sun StorEdge 3000 Family Storage Products - Related Software page.

3. Click Download.

4. If not previously registered, register.

a. Click the Register Now link at the bottom of the left column.

b. On the registration page, enter applicable data in the required fields and click Register.

5. Log in.

a. Type your Username and Password in the left column, and click Login.

b. On the Terms of Use page, read the license agreement, click Yes next to Accept, and click the Continue button.

6. On the software download page, click the link for your array and operating system.

7. In the dialog box that is displayed, specify a destination directory and save the file.

8. Change to the directory to which the file was downloaded and unzip the file.

9. Go to filename\windows, where filename is the name of the file that was downloaded.

10. Continue with the appropriate installation procedure as described below.

Installing the Software From the CD

You need to install the agent on every Windows host whose storage you want Sun StorEdge Configuration Service to manage. Install the console on the computer or workstation you plan to use for managing and maintaining the system storage.

If you are upgrading, you must install both the agent and console. If different versions of the agent and console co-exist, Sun StorEdge Configuration Service is not able to discover previously configured arrays.



Note - You must have administrator privileges to install Sun StorEdge Configuration Service and run the console.




Note - Make sure that Sun Java runtime environment software is installed on the computer or workstation on which you are installing the console. The earliest release of Sun Java runtime environment software that is compatible with Sun StorEdge Configuration Service is 1.2.2.


To install the Sun StorEdge Configuration Service agent, see To Install the Sun StorEdge Configuration Service Agent. To install the Sun StorEdge Configuration Service console, see To Install the Sun StorEdge Configuration Service Console. To install Sun StorEdge Diagnostic Reporter, see To Install Sun StorEdge Diagnostic Reporter. To install the Sun StorEdge CLI, see To Install the Sun StorEdge CLI.


procedure icon  To Install the Sun StorEdge Configuration Service Agent

1. To make sure the software installation utility functions optimally, close all open applications.

2. If you are upgrading, be sure you uninstall earlier versions of Sun StorEdge Configuration Service, Sun StorEdge Diagnostic Reporter, and the CLI, including the agents.

See Uninstalling the Software.

3. If you are installing the software from the web site, follow Step 1 through Step 8 in To Download the Updated Software From the Web Site, and then go to Step 5.

4. If you are installing the software from the CD, insert the Sun StorEdge 3000 Family Professional Storage Manager CD and change to the \product\windows directory.

5. Double-click setup.exe and from the InstallShield Wizard window, click Next.

6. From the Select Component window, select Sun StorEdge Configuration Service Agent.

7. Click Next.

8. From the Copyright Notice window, read the copyright notice and then click Yes.

9. From the Choose Destination Location window, install to the default folder and click Next.

The agent is installed in C:\Program Files\Sun\ssagent. To install to a different folder, click Browse, select another folder, and click Next.

10. From the InstallShield Wizard Complete window, click Finish.

11. From the Select Component window, select another component to install or close the window.

After the installation is complete, the agent starts automatically.


procedure icon  To Install the Sun StorEdge Configuration Service Console

1. To make sure the software installation utility functions optimally, close all open applications.

2. If you are upgrading, be sure you uninstall earlier versions of Sun StorEdge Configuration Service, Sun StorEdge Diagnostic Reporter, and the CLI, including the agents.

See Uninstalling the Software.

3. If you are installing the software from the web site, follow Step 1 through Step 8 in To Download the Updated Software From the Web Site, and then go to Step 5.

4. If you are installing the software from the CD, insert the Sun StorEdge 3000 Family Professional Storage Manager CD and change to the \product\windows directory.

5. Double-click setup.exe and from the InstallShield Wizard window, click Next.

6. From the Select Component window, select Sun StorEdge Configuration Service Console.

7. Click Next.

8. From the Copyright Notice window, read the copyright notice and then click Yes.

9. From the Choose Destination Location window, install to the default folder and click Next.

The console is installed in C:\Program Files\Sun\sscs. To install to a different folder, click Browse, select another folder, and click Next.

10. From the Start Copying Files window, select Next.

11. From the InstallShield Wizard Complete window, click Finish.

12. From the Select Component window, select another component to install or close the window.


procedure icon  To Install Sun StorEdge Diagnostic Reporter



Note - You must install the Sun StorEdge Configuration Service agent before installing the Sun StorEdge Diagnostic Reporter agent and Config Tool.


1. To make sure the software installation utility functions optimally, close all open applications.

2. If you are installing the software from the web site, follow Step 1 through Step 8 in To Download the Updated Software From the Web Site, and then go to Step 4.

3. If you are installing the software from the CD, insert the Sun StorEdge 3000 Family Professional Storage Manager CD and change to the \product\windows directory.

4. Double-click setup.exe and from the InstallShield Wizard window, click Next.

5. Select Sun StorEdge Diagnostic Reporter.

6. Click Next.

7. From the Copyright Notice window, click Yes.

8. From the Choose Destination Location window, install to the default folder,
C:\Program Files\Sun\ssdgrpt, and click Next.

To install to a different folder, click Browse, select another folder, and click Next.

9. When the next window is displayed, click Full Installation and click Next.



Note - If you are not the administrator or you did not install Java runtime environment software, error messages that the Sun StorEdge Diagnostic Reporter Service is not running or is failing are displayed and you are unable to complete installation.


10. From the InstallShield Wizard Complete window, click Finish.

11. From the Select Component window, select another component to install or close the window.

After the installation is complete, the Diagnostic Reporter agent starts automatically.


procedure icon  To Install the Sun StorEdge CLI

1. To make sure the software installation utility functions optimally, close all open applications.

2. If you are installing the software from the web site, follow Step 1 through Step 8 in To Download the Updated Software From the Web Site, and then continue with Step 4.

3. If you are installing the software from the CD, insert the Sun StorEdge 3000 Family Professional Storage Manager CD and change to the \product\windows directory.

4. Double-click setup.exe and from the InstallShield Wizard window, click Next.

5. Select Sun StorEdge Command Line Interface.

6. Click Next.

7. From the Copyright Notice window, click Yes.

8. From the Choose Destination Location window, install to the default folder,
C:\Program Files\Sun\sccli, and click Next.

To install to a different folder, click Browse, select another folder, and click Next.

9. From the Select Program Folder window, click Next.

10. From the InstallShield Wizard Complete window, click Finish.

11. From the Select Component window, select another component to install or close the window.


procedure icon  To Stop or Start the Sun StorEdge Configuration Service Agent

1. On a Windows 2000 host, choose Start right arrow Programs right arrow Administrative Tools right arrow Computer Management.

On a Windows 2003 host, choose Start right arrow Administrative Tools right arrow Computer Management.

Alternatively, you can right-click My Computer and select Manage.

2. Click Services & Applications.

3. Right-click the service (SUNWscsd Monitor, SUNWscsd Server, SUNWscsd Startup) you want to start or stop.


procedure icon  To Stop or Start Sun StorEdge Diagnostic Reporter

1. On a Windows 2000 host, choose Start right arrow Programs right arrow Administrative Tools right arrow Computer Management.

On a Windows 2003 host, choose Start right arrow Administrative Tools right arrow Computer Management.

Alternatively, you can right-click My Computer and select Manage.

2. Click Services & Applications.

3. Select the Sun StorEdge Diagnostic Reporter Server, and right-click the service you want to start or stop.


Users and Passwords

The following sections explain how to create users and passwords.

Administrative (User) Security Levels and Guidelines

Administrative functions require access logins and passwords to prevent the possibility of one administrator reallocating or removing storage resources belonging to other clients and hosts without authorization.

You assign separate passwords for the three levels of security. You do this by setting up three users on the agents that have storage devices that are managed by the program.

The security levels must have these exact names:

Represents the monitoring level of the software.

Represents the administration level of the software and provides access to the Rebuild, Parity Check, and Schedule Parity Check functions, as well as monitoring.

Represents the configuration level of the software and gives the installer direct access to the configuration functions and all other related aspects of the program.

These names are required for the three security levels. After installation, you must assign a password to each security name.



Note - In the event that one of these usernames is already in use, either modify the existing username, use one of the other Sun StorEdge Configuration Service usernames, or combine the two roles.


The ssmon, ssadmin, and ssconfig names are logins that correspond only to security levels within the program.

You can set up Sun StorEdge Configuration Service so that monitoring does not require users to enter the ssmon password. To do so, select the Auto Discovery option when the hosts are added to the Managed Servers list at the console. You can set up these three logins and passwords locally on each host. (The accounts can have different passwords on each host.)

Once you have set up these three logins on the agents to be managed, the system administrator then typically provides user access to the program by assigning employees appropriate passwords, which are based on the level of security required to complete tasks. For example, everyone who has administration privileges on a particular host would be assigned the same password that was established for the user ssadmin.



Note - To add servers to the Managed Servers list, refer to the Sun StorEdge 3000 Family Configuration Service User’s Guide.


Global Passwords

If you have a large network and do not want to set up logins individually, and it is acceptable to have the same passwords on multiple hosts, you can establish the three logins on a domain server under Microsoft Windows. As a result, all other servers within the Microsoft Windows domain can access the three logins along with their respective passwords.


procedure icon  To Create Windows Users

1. On a Windows 2000 host, choose Start right arrow Settings right arrow Control Panel right arrow Administrative Tools right arrow Computer Management right arrow System Tools right arrow Local Users and Groups.

On a Windows 2003 host, choose Start right arrow Administrative Tools right arrow Computer Management right arrow Local Users and Groups.

2. Right-click the Users folder and choose New User to add the three users (ssmon, ssconfig, and ssadmin).

3. Add one of the users under User name. If desired, enter a description under Description.

4. Enter a password and, if desired, select User Cannot Change Password and Password Never Expires.


Uninstalling the Software

Use the Windows Add/Remove Programs utility to remove Sun StorEdge Configuration Service, Sun StorEdge Diagnostic Reporter, and Sun StorEdge Command-Line Interface from a Microsoft Windows console.


procedure icon  To Uninstall Sun StorEdge Configuration Service

1. Choose Start right arrow Settings right arrow Control Panel right arrow Add/Remove Programs.

For Windows 2003, choose Start right arrow Control Panel right arrow Add/Remove Programs.

2. Choose Sun StorEdge Configuration Service Agent and choose
Change /Remove.

Respond appropriately to the prompts.

3. Choose Sun StorEdge Configuration Service Console and select Change/Remove.

Respond appropriately to the prompts.


procedure icon  To Uninstall Sun StorEdge Diagnostic Reporter

Use the Windows Add/Remove Programs utility to remove Sun StorEdge Diagnostic Reporter.

1. On a Windows 2000 host, choose Start right arrow Settings right arrow Control Panel right arrow Add/Remove Programs.

On a Windows 2003 host, choose Start right arrow Control Panel right arrow Add/Remove Programs.

2. Select Sun StorEdge Diagnostic Reporter and select Change/Remove.

Respond appropriately to the prompts.


procedure icon  To Uninstall the Sun StorEdge CLI

Use the Microsoft Windows Add/Remove Programs utility to remove the CLI.

1. For Windows 2000, choose Start right arrow Settings right arrow Control Panel right arrow Add/Remove Programs.

For Windows 2003, choose Start right arrow Control Panel right arrow Add/Remove Programs.

2. Select Sun StorEdge 3000 Family CLI and select Change/Remove.

Respond appropriately to the prompts.