Sun Identity Manager 8.1 Release Notes

Supported Resources

Identity Manager software supports these resources:

Customer Relationship Management (CRM)



Note –

Enterprise Resource Planning (ERP)

Help Desk

Note –

Many substantial differences between Help Desk 6.0 and Service Desk 7.0 exist in terms of their sample data, defaults, and out-of-the-box configuration. For example, the name of the “ticket” schema in Help Desk 6.0 is HPD:HelpDesk, while in Service Desk 7.0 it has been changed to HPD:Help Desk. Developers should consult the Remedy product documentation for details when upgrading.

Message Platforms


Operating Systems

Role Management System

Security Managers

Web Access Control