Flagging Messages for Follow Up

You can add a follow-up flag to a message in your Inbox. A flag can specify a follow-up action for the message, and a due date and due time for the action. Use flags to remind yourself to follow up on issues that arise from your messages.

Flags are displayed at the top of messages. The following figure shows a Follow-Up flag in a message:

When the action associated with a flag is completed, you can set the status of the flag to completed. You can also clear a flag from a message.

You can display the following flag-related fields in your message list:

• Flag Status

• Follow Up Flag

• Due By

For more information, see To Customize a View.

To Flag a Message

Perform the following steps:

1. Select the message or messages that you want to flag in the message list.

2. Choose Actions -> Follow Up.

3. Enter the details for the flag in the Flag to Follow Up dialog. The following table describes the elements on the Flag to Follow Up dialog:

   Element	Description
   Flag	Select the flag that you want to add to the message or messages from the drop-down combination box. For example, if you want to remind yourself to reply to a message, select the Reply flag. Alternatively, you can type a new flag name in the text box.
   Clear	Click on this button to remove the flag from the message.
   Due by	Use the drop-down combination boxes to specify the date and time by which the task associated with the flag is due to be completed.
   Completed	Select this option to indicate that the action specified by the flag is completed.

4. Click OK.

To Set a Flag to Completed

Right-click on the message in the message list, then choose Flag Completed from the popup menu. The flag is removed from the top of the message.

Alternatively, select the message in the message list, then choose Actions -> Follow Up. On the Flag to Follow Up dialog, select the Completed option.

To Clear a Flag

To remove a flag from a message, right-click on the message in the message list. Choose Clear Flag from the popup menu.

Alternatively, you can select the message, then choose Actions -> Follow Up. In the Flag to Follow Up dialog, click on the Clear button.