Table 5-1 Authentication and Channel Chooser Voice Prompts
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File Name
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Prompt Text
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this_is_voice_portal_by_sun.wav
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This is voice portal, by Sun.
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please_say_or_key_in_your_account_number.wav
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Please say (or key in) your account number.
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sorry_but_the_the_pin.wav
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Sorry, but the PIN
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doesnt_match_the_account_number.wav
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doesn't match the account number
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if_i_got_that_wrong_please_say_or_key_in_the_corre.wav
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If I got that wrong, please say (or key in) the correct account number again.
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if_i_got_that_wrong_again_please_say_or_key_in_the.wav
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If I got that wrong again, please say (or key in) the correct account number one more time.
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sorry_i_didnt_get_that.wav
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Sorry, I didn't get that.
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sorry_i_still_didnt_get_that.wav
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Sorry, I still didn't get that.
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i_need_to_get_your_account_number_that_was_used_to.wav
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I need to get your account number that was used to set up your account. Please say that number (or just key it in)—or for more information, say help.
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sorry_i_didnt_hear_anything.wav
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Sorry, I didn't hear anything.
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sorry_i_still_didnt_hear_anything.wav
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Sorry, I still didn't hear anything.
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ok_heres_some_help.wav
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OK, here's some help.
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i_need_to_get_your_account_number_its_the_number_t.wav
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I need to get your account number —it's the number that was assigned to you when your account was set up.
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if_you_dont_remember_it_contact_the_system_adminis.wav
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If you don't remember it, contact the system administrator. Otherwise, say your account number digit by digit, or key it in.
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say_your_account_number_or_for_more_information_sa.wav
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Say your account number, or for more information, say help.
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got_it.wav
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Got it.
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and_whats_your_pin.wav
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And what's your PIN?
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and_what_was_your_pin.wav
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And what was your PIN?
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please_say_or_key_in_your_pin.wav
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Please say (or key in) your PIN.
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again_please_enter_your_pin_or_for_more_informatio.wav
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Again, please enter your PIN, or for more information, say help.
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please_enter_your_pin_or_for_more_information_say_.wav
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Please enter your PIN, or for more information, say help.
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to_sign_you_in_i_need_to_get_the_pin_assigned_to_y.wav
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To sign you in, I need to get the PIN assigned to you when your account was set up.
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if_you_dont_remember_it_contact_the_system_adminis.wav
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If you don't remember it, contact the system administrator. If you do, just key it in.
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say_or_key_in_your_pin_or_for_more_information_say.wav
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Say or key in your PIN, or for more information, say help.
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hello.wav
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Hello
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youre_signed_in.wav
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You're signed in.
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thanks_for_calling_voice_portal_gbye.wav
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Thanks for calling Voice Portal. G’bye.
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sorry_but_i_wasnt_able_to_log_you_in_please_hang_u.wav
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Sorry, but I wasn't able to log you in. Please hang up and call back, or contact the system administrator.
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sorry_but_something_went_wrong_and_ill_need_to_sta.wav
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Sorry, but something went wrong, and I’ll need to start again.
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sorry_but_theres_a_problem_with_the_system_right_n.wav
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Sorry, but there’s a problem with the system right now. Please hang up and call back later.
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ok_canceled.wav
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OK, canceled.
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ok_were_back_at_the_portal_main_menu.wav
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OK; we're back at the Portal main menu.
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ok.wav
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OK
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sure.wav
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Sure
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heres_the_list_of_channels_you_can_add.wav
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here's the list of channels you can add:
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thats_it.wav
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That's it.
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tell_me_which_one_you_want_to_add_or_say_cancel.wav
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Tell me which one you want to add, or say cancel.
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please_say_the_name_of_the_channel_you_want_to_add.wav
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Please say the name of the channel you want to add, or to hear the list again, say what are my choices.
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sorry_but_i_still_didnt_get_that.wav
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Sorry, but I still didn't get that.
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please_add_one_of_these_channels.wav
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Please add one of these channels
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tell_me_which_channel_you_want_to_add_or_say_cance.wav
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Tell me which channel you want to add, or say cancel.
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here_are_the_portal_channels_you_can_add.wav
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Here are the portal channels you can add
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say_one_of_these_channels_or_say_cancel.wav
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Say one of these channels, or say cancel.
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which_would_you_like.wav
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Which would you like?
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were_in_the_process_of_adding_a_channel.wav
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We're in the process of adding a channel.
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you_can_say_the_name_of_any_of_any_of_the_channels.wav
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You can say the name of any of any of the channels you can add, or to hear the list again, say what are my choices.
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if_you_didnt_want_to_add_a_channel_say_cancel.wav
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If you didn't want to add a channel, say cancel.
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theres_one_more_channel_you_can_add.wav
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There's one more channel you can add
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would_you_like_to_add_it.wav
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Would you like to add it?
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did_you_want_to_add.wav
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Did you want to add
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to_your_personalized_list_of_channels.wav
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to your personalized list of channels?
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did_you_want_to_add_this_channel_please_say_yes_or.wav
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Did you want to add this channel? Please say yes or no, or say help.
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to_your_list_of_channels_at_the_main_menu.wav
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to your list of channels at the main menu?
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please_say_yes_or_no_or_say_help.wav
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Please say yes or no, or say help.
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right_now_were_in_the_process_of_adding_a_channel_.wav
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Right now, we're in the process of adding a channel to your list of channels at the main menu.
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theres_just_one_more_channel_you_can_add.wav
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There's just one more channel you can add:
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did_you_want_to_add_it_please_say_yes_or_no.wav
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Did you want to add it? Please say yes or no.
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ok_its_been_removed.wav
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OK; it's been removed.
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sorry_but_there_are_no_channels_that_can_be_remove.wav
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Sorry, but there are no channels that can be removed.
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has_been_added.wav
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has been added.
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all_right_its_been_added.wav
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All right; it's been added.
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ok_this_channel_was_not_removed.wav
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OK; this channel was not removed.
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i_think_you_said_goodbye_are_you_sure_youre_all_do.wav
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I think you said goodbye. Are you sure you're all done?
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are_you_all_done_with_this_call_say_yes_or_no.wav
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Are you all done with this call? Say yes or no.
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are_you_all_done_with_this_call_if_you_are_say_yes.wav
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Are you all done with this call? If you are, say yes or just hang up. If not, say no.
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i_think_you_had_said_goodbye_but_im_not_completely.wav
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I think you had said goodbye, but I'm not completely sure. Before we hang up, I wanted to confirm— are you all done with this call?
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just_to_confirm_you_want_to_remove_this_channel.wav
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Just to confirm—you want to remove this channel
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did_i_get_that_right.wav
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Did I get that right?
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did_you_want_to_remove_this_channel.wav
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Did you want to remove this channel?
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from_the_list_of_channels_at_the_main_menu_please_.wav
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from the list of channels at the main menu? Please say yes or no.
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im_trying_to_confirm_do_you_want_to_remove.wav
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I'm trying to confirm—do you want to remove
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from_the_list_of_channels_at_the_main_menu.wav
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from the list of channels at the main menu?
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please_say_yes_if_you_do_or_no_if_you_dont.wav
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Please say yes if you do, or no if you don't.
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please_say_yes_or_no_or_say_main_menu.wav
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Please say yes or no, or say main menu.
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would_you_like_to_go_there.wav
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Would you like to go there?
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did_you_want_to_go_to_this_channel.wav
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Did you want to go to this channel?
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i_just_added_this_channel.wav
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I just added this channel
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would_you_like_to_go_there_please_say_yes_or_no.wav
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Would you like to go there? Please say yes or no.
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you_can_say_yes_and_ill_take_you_to_the_channel_yo.wav
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You can say yes and I'll take you to the channel you just added, or say no and I'll take you back to the main menu. Did you want to go to this channel?
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we_just_added_a_channel_to_the_list_of_channels_at.wav
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We just added a channel to the list of channels at the main menu. Did you want to go there?
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please_say_yes_if_you_want_to_go_there_or_no_if_yo.wav
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Please say yes if you want to go there, or no if you don't. And remember, at any time, you can say main menu.
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you_bet.wav
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You bet
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you_got_it.wav
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You got it
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great.wav
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Great
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when_youre_done_say_main_menu.wav
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When you're done, say main menu.
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hang_on.wav
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Hang on.
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just_a_moment.wav
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Just a moment
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hold_on.wav
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Hold on...
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here_are_the_portal_channels_you_can_choose_from.wav
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Here are the portal channels you can choose from:
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you_can_also_say_add_a_channel.wav
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You can also say add a channel.
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what_can_i_get_for_you.wav
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What can I get for you?
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what_channel_would_you_like_next.wav
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What channel would you like next?
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what_else_can_i_get_for_you.wav
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What else can I get for you?
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whats_next.wav
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What’s next?
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which_channel_do_you_want.wav
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Which channel do you want?
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which_channel_would_you_like.wav
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Which channel would you like?
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please_say_the_name_of_a_channel_or_to_hear_the_li.wav
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Please say the name of a channel, or to hear the list again, say what are my choices.
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please_say_one_of_these_channels.wav
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Please say one of these channels:
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you_can_also_say_add_a_channel_mid_.wav
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You can also say add a channel,…
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or_to_find_out_more_say_help.wav
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or to find out more, say help.
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please_say_the_name_of_a_channel_or_say_what_are_m.wav
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Please say the name of a channel, or say what are my choices.
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you_can_also_say_add_a_channel_or_remove_a_channel.wav
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You can also say add a channel or remove a channel.
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were_at_the_portal_main_menu_here_you_can_choose_f.wav
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We're at the portal main menu. Here you can choose from your personalized list of channels—just say the name of a channel, and I'll take you there.
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and_when_youre_done_you_can_say_main_menu_to_come_.wav
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And when you're done, you can say main menu to come right back.
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you_can_also_customize_your_list_of_channels_just_.wav
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You can also customize your list of channels, just like on the web. All you need to do is say add a channel or remove a channel.
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now_what_can_i_help_you_with.wav
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Now, what can I help you with?
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sorry_but_there_are_no_more_channels_we_can_add_ri.wav
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Sorry, but there are no more channels we can add right now.
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sorry_but_i_wasnt_able_to_do_that_just_now.wav
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Sorry, but I wasn’t able to do that just now.
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all_right.wav
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All right;
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you_can_remove_any_of_these_channels.wav
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You can remove any of these channels:
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which_channel_would_you_like_to_remove.wav
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Which channel would you like to remove?
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tell_me_which_one_you_want_to_remove_or_say_cancel.wav
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Tell me which one you want to remove, or say cancel
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say_the_name_of_the_channel_you_want_to_remove_or_.wav
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Say the name of the channel you want to remove, or say what are my choices, cancel, or main menu.
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right_now_were_in_the_process_of_removing_one_of_t.wav
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Right now, we're in the process of removing one of the channels from the main menu.
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to_remove_a_channel_tell_me_which_one_you_want_to_.wav
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To remove a channel, tell me which one you want to remove.
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if_you_want_to_hear_the_list_of_channels_you_can_r.wav
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If you want to hear the list of channels you can remove, say what are my choices.
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and_if_you_dont_want_to_remove_a_channel_right_now.wav
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And if you don't want to remove a channel right now, say cancel.
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were_back_at_the_portal_main_menu.wav
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We're back at the portal main menu.
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ok_lets_start_over.wav
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OK, let's start over.
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sorry_but_theres_a_problem_with_the_system_right_n.wav
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Sorry, but there’s a problem with the system right now. Please hang up and call back.
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sorry_but_something_went_wrong_and_ill_need_to_tak.wav
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Sorry, but something went wrong, and I’ll need to take you back to the Portal main menu.
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im_sorry_were_having_trouble_lets_try_again_from_t.wav
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I’m sorry we’re having trouble. Let’s try again from the top.
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sorry_but_i_couldnt_remove_the_channel.wav
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Sorry, but I couldn't remove the channel:
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its_marked_as_nonremovable.wav
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It's marked as non-removable.
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you_dont_have_any_portal_channels_in_your_list_to_.wav
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You don’t have any portal channels in your list. To add one, say add a channel. What would you like to do?
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to_use_voice_portal_you_need_to_add_some_portal_ch.wav
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To use Voice Portal, you need to add some portal channels you can go to. To get started just say add a channel.
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to_get_started_just_say_add_a_channel.wav
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To get started, just say add a channel.
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