Sun Storage J4200/J4400 Array Release Notes
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This document contains important information about the Sun Storage J4200/J4400 arrays, including information that was unavailable at the time the product documentation was published. Read this document so that you are aware of issues or requirements that can affect the installation and operation of the arrays.
This document includes the following sections:
Array Features
The Sun Storage J4200 array and the Sun Storage J4400 array are general-purpose, high-availability, cost-effective, disk-tray systems. The J4200 array is a 2-RU, 12-disk, SCSI enclosure services (SES) system. The J4400 array is a 4-RU, 24-disk, SES disk-tray system.
The arrays include the following features:
- Six serial-attached SCSI (SAS) ports: three 3-GB SAS ports on each module.
- Operating environment/operating system (OE/OS) support for:
- Solaris
- Red Hat
- SUSE
- VMware. Version 3.0.2, Windows 2008 data host only, Common Array Manager (CAM) management not available from a host running VMware.
- Microsoft Windows
- Support for SAS and serial advanced-technology attachment (SATA) hard drives.
- Support for mixing and matching drives of any type within a single enclosure.
- Rack mountable in any 19-inch-wide, 4-post, EIA-compatible rack or cabinet with a front-to-back depth between vertical cabinet rails of 61 cm to 91 cm (24 in. to 36 in.)
- Scalable to 48 hard drives with four interconnected J4200 arrays and 96 drives with four interconnected J4400 arrays.
- Multipathing. Multipathing is available only with certain configurations. Refer to the Sun Storage J4200/J4400 System Overview (part number 820-3223) for specific requirements. Also see Supported Hard Disk Drives for Multipathing With Solaris and HBAs Supported in Multipathing Configurations.
- Access Configuration (also referred to as zoning). Access configuration allows you to designate that each connected host has exclusive ownership over a specific set of disks in a single array or across cascaded arrays. Refer to the Sun StorageTek Common Array Manager User Guide for Open Storage, part number 820-6333, for information about access configuration procedures and best practices.
Note - Access configuration is not supported in J4200/J4400 arrays with a mix of both SAS and SATA hard drives within an individual tray.
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Features Unavailable in This Release
Several features are unavailable for this release of the J4200/J4400 arrays, including:
- System Locator LED.
- Sun Storage PCI-E SAS, 8-Port, RoHS-6-compliant, HBA version B1. (The J4220/J4400 array does support version B3 or later.) See Supported HBAs for more information.
Management Software
You manage the arrays using the Sun StorageTek Common Array Manager (CAM) software. The CAM software provides management, monitoring, and service capabilities. It has both a browser interface and a command-line interface (CLI).
For best performance, install the latest version of CAM. For information about CAM and the latest released versions, see http://docs.sun.com/app/docs/prod/stor.arrmgr
To get the latest version of the CAM software, go to:
http://www.sun.com/storage/management_software/resource_management/cam/get_it.jsp
To get the latest CAM patches:
1. Go to the Sun StorageTek Common Array Manager Software web site’s Support page here:
http://www.sun.com/storage/management_software/resource_management/cam/support.xml
2. Scroll down to the Resources section on the left side of the page.
3. Under Software Updates, click the link to find the latest CAM patches.
4. If you still need more information about patches, check the Patches and Updates section here:
http://sunsolve.sun.com
Supported Operating Environments/Systems
The following host operating environments (OE) and operating systems (OS) are supported for use with the J4200/J4400 arrays:
- Solaris 10 10/09 OS, SPARC and x86
- Solaris 10, 10/08 OS, SPARC and x86
- Solaris 10, 5/08 OS, SPARC and x86
- Open Solaris 2009.6
- Windows 2003, SP2, 32 bit
- Windows 2003, R2, SP2, 32 bit
- Windows 2003, SP2 64 bit
- Windows 2008, 32/64 bit
- RHEL 4, U6, 32/64 bit
- RHEL 4, U7, 32/64 bit
- RHEL 5, U1, 32/64 bit
- RHEL 5, U2, 32/64 bit
- RHEL 5, U3, 32/64 bit
- SUSE 9, SP3, 32/64 bit
- SUSE 9, SP4, 32/64 bit
- SUSE 10, SP1, 32/64 bit
- SUSE 10, SP2, 32/64 bit
- SLES 10 SP3
- SLES 11 SP1
Supported Servers and Workstations
TABLE 1 lists the servers and workstations supported for use with the J4200/J4400 arrays.
TABLE 1 Supported Servers and Workstations
x64 Servers
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SPARC Servers
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X2100 M2, X2200 M2, X2250
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M4000
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X4100 M2, X4200 M2, X4240
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M5000
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X4150, X4450, X4540
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M9000
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X4600, X4600 M2
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T1000
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X6220, X6240, X6250
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T2000
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X6440, X6450
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T5120, T5220
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T5140, T5240
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U45
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V215
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V245
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V445
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Supported HBAs
TABLE 2 lists the HBAs supported for use with the J4200/J4400 arrays.
TABLE 2 HBAs Supported for Use with J4200/J4400 Arrays
Model Number
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Description
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SG-XPCIE8SAS-E-Z
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Sun StorageTek PCI Express SAS 8-Channel HBA
This HBA must have a Sun manufacturing part number of 375-3487-02 or higher. For example, 375-3487-03 is supported, while 375-3487-01 is not.
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SG-XPCIE8SAS-EB-Z
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Sun StorageTek ExpressModule SAS HBA
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SG-XPCIESAS-R-EXT-Z
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Sun StorageTek SAS RAID 8-Port, External HBA
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TABLE 3 lists the drivers required for each operating system for use with each supported HBA.
TABLE 3 Operating System Drivers Required for Each Supported HBA
Operating System
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Driver required for
SG-XPCIE8SAS-E-Z
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Driver required for
SG-XPCIE8SAS-EB-Z
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Driver required for
SG-XPCIESAS-R-EXT-Z
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Solaris 10, U6, x86
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No patches required except for multipathing with SATA drives which requires
MPT 1.80 (138889-05)
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No patches required except for multipathing with SATA drives which requires
MPT 1.80 (138889-05)
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No patches required except for multipathing with SATA drives which requires
MPT 1.80 (138889-05)
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Solaris 10, U6, SPARC
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No patches required except for multipathing with SATA drives which requires
MPT 1.80 (138888-05)
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No patches required except for multipathing with SATA drives which requires
MPT 1.80 (138889-05)
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No patches required except for multipathing with SATA drives which requires
MPT 1.80 (138889-05)
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Solaris 10, U5, x86
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MPT 1.77 (137138-09)
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MPT 1.77 (137138-09)
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2.2-16 (15817)
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Solaris 10, U5, SPARC
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MPT 1.77 (137137-09))
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MPT 1.77 (137137-09)
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2.2-16 (15817)
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Open Solaris 2009.6
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No patches required
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No patches required
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No patches required
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Windows 2003 and Windows 2008
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1.28.03.00
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1.28.03.00
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5.2.0-15816
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RHEL 4
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3.16.00.00
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3.16.00.00
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1.1.5-2455
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RHEL 5
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4.16.00.00
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4.16.00.00
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1.1.5-2455
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SUSE 9
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3.16.00.00
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3.16.00.00
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1.1.5-2455
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SUSE 10
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4.16.00.00
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4.16.00.00
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1.1.5-2455
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HBAs must be ordered separately from Sun, or from the HBA manufacturer. Order Sun HBAs from the following site:
http://www.sun.com/storagetek/storage_networking/hba
Download HBA drivers and other host software from the Sun Download Center at:
http://www.sun.com/software/download
HBAs Supported in Multipathing Configurations
The following HBAs are supported in multipathing configurations:
Note - The Sun StorageTek ExpressModule SAS HBA (SG-XPCIE8SAS-EB-Z) is supported in multipathing environments although it is not listed as a supported multipathing HBA in the Sun Storage J4200/J4400 Array System Overview (821-3223).
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- Sun StorageTek ExpressModule SAS HBA (SG-XPCIE8SAS-EB-Z)
- Sun StorageTek PCI Express SAS 8-Channel HBA (SG-XPCIE8SAS-E-Z)
Supported Hard Disk Drives for Multipathing With Solaris
If you are using multipathing with the Solaris Operating System, the hard disk drives in the J4200/J4400 arrays must be at the revision shown in TABLE 4, or at a higher revision. The drives listed in TABLE 5 support multipathing with the Solaris Operating System, but only if the firmware on the drives is at revision 3AZB and you are using CAM Version 6.6 or later to manage the array.
Note - If you are using the Windows, Red Hat, or SUSE operating systems, there are no restrictions on which hard disk drives you can use in a multipathing configuration.
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TABLE 4 Hard Disk Drives Supported With Solaris Multipathing
Drive
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Capacity
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Type
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Sun Part Number
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ST31000NSSUN1.0T SU0B Seagate
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1.0 TB
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SATA
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390-0414-02
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ST37502NSSUN750G SU0B Seagate
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750 GB
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SATA
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390-0413-02
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ST35002NSSUN500G SU0B Seagate
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500 GB
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SATA
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390-0412-02
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ST32502NSSUN250G SU0B Seagate
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250 GB
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SATA
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309-0411-02, 390-0411-03
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HUA7250SBSUN500G A90A Hitachi
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500 GB
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SATA
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390-0384-02
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HUA7275SASUN750G A90A Hitachi
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750 GB
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SATA
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390-0379-02
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HUA7210SASUN1.0T A90A Hitachi 1.0 TB SATA
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1.0 TB
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SATA
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390-0381-012
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HDS72500SASUN500G AJ0A Hitachi K2
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500 GB
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SATA
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390-0355-03
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Note - The drives in the following table support Solaris multipathing only if the firmware on the drives is at revision 3AZB and you are using CAM Version 6.6 or later to manage the array.
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TABLE 5 Hard Disk Drives Supported With Solaris Multipathing at Firmware Revision 3AZB
Drive
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Capacity
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Type
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Sun Part Number
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ST32500NSSUN250G Seagate
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250 GB
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SATA
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390-0354-02
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ST35000NSSUN500G Seagate
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500 GB
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SATA
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390-0355-02
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ST37500NSSUN750G Seagate
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750 GB
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SATA
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390-0356-02
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ST32500NSSUN250G Seagate
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250 GB
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SATA
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390-0354-03
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ST35000NSSUN500G Seagate
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500 GB
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SATA
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390-0355-03
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ST37500NSSUN750G Seagate
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750 GB
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SATA
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390-0356-03
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Upgrading Firmware
New J4200/J4400 arrays come with the firmware installed. Updates for the firmware are available through the CAM software. Refer to the CAM documentation for instructions on upgrading the firmware.
This section describes known issues filed against this product. If a recommended workaround is available for an issue, it follows the description.
Note - For detailed information about CAM software and firmware known issues, see the Sun StorageTek Common Array Manager Release Notes for the version of CAM you are using.
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Documentation Errata
The user documentation for the J4200/J4400 arrays includes the following error:
- Figure 1-2 in the Sun StorageTek J4200/J4400 Array System Overview (820-3223) incorrectly identifies the system shown as a J4400 array. The system shown in the figure is a J4200 array.
Known IssuesJ4200 Array Known Issues
The following known issue applies to the J4200 array:
Temperature of 60 Degrees C Does Not Cause Alert
Bug 6660702--Bringing the temperature of a J4200 array to 60 degrees C does not cause alert. Alarm is audible; however, system LED does not change to amber.
Workaround-- Use alarm to detect temperature above normal.
J4400 Array Known Issues
The following known issue applies to the J4400 array:
Cascaded J4400 Arrays Return Incorrect PHY Port Data
Bug 6924428--SMP discover queries to cascaded J4400 arrays return PHY port data that is reversed between the Host Out and Sim Link Out ports on the target side.
Workaround--Use the Host or SIM Link In port to cascade J4400 arrays.
J4200 and J4400 Arrays Known Issues
The J4200 array and the J4400 array share the following known issues:
Top of SIM board Is Not Covered
Bug 6685882--The SIM board top is not covered, and thus components are exposed and subject to possible damage.
Workaround--Be careful when handling the SIM board so that it is not damaged.
Power Supply’s Goldfinger Connectors are Exposed
Bug 6685896--The power supply’s goldfinger connectors extend beyond the back of the power supply module and are unprotected from damage.
Workaround--Be careful not to damage the goldfinger connectors during handling and replacement of the power supply.
Service Management Port Reserved
Bug 6679828--The SIM board Service Management port is reserved for Sun authorized service personnel only.
One-Minute Delay for Link Active
Bug 6712901--Upon initial system power on or SIM reset (post firmware upgrade), there is a one-minute delay until “Link Up” is active and the green LED on the SIM is lit.
Related Documentation
TABLE 6 lists the user documentation related to the Sun Storage J4200/J4400 arrays. You can view, download, and print this documentation from the following location:
http://docs.sun.com/app/docs/prod/sysexp.disk
TABLE 6 Release Documentation for the Sun Storage J4200/J4400 Arrays
Application
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Title
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Part Number
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Regulatory and safety information
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Sun StorageTek Regulatory and Safety Compliance Manual
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96272, RevA
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Multi-language safety information
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Important Safety Information for Sun Hardware Systems
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816-7190
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Site planning information
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Sun Storage J4200/J4400 Array Site Preparation Guide
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820-3219
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Installation at a glance
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Sun Storage J4200 Array Setup Poster
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820-3221
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Installation at a glance
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Sun Storage J4400 Array Setup Poster
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820-4691
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Complete details of the hardware components, rail and tray installation, and cabling.
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Sun Storage J4200/J4400 Array Hardware Installation Guide
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820-3218
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Late-breaking information not included in the documentation set
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Sun Storage J4200/J4400 Array Release Notes
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820-3222
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General operation and troubleshooting
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Sun Storage J4200/J4400 Array System Overview
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820-3223
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Disk drive replacement procedures
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Sun Storage J4200/J4400 Array Disk Drive Replacement Guide
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820-3225
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SIM board replacement procedures
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Sun Storage J4200 Array SIM Board Replacement Guide
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820-3226
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SIM board replacement procedures
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Sun Storage J4400 Array SIM Board Replacement Guide
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820-4600
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Power supply replacement procedures
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Sun Storage J4200 Array Power Supply Replacement Guide
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820-3227
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Fan replacement procedures
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Sun Storage J4200 Array Fan Replacement Guide
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820-3229
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Power supply and fan replacement procedures
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Sun Storage J4400 Array Power Supply/Fan Replacement Guide
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820-3228
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Chassis replacement procedures
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Sun Storage J4200 Chassis Replacement Guide
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820-4413
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Chassis replacement procedures
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Sun Storage J4400 Chassis Replacement Guide
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820-4601
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Rail kit installation procedures
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Sun Storage J4200/J4400 Array Rail Kit Installation Guide
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820-3764
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Documentation, Support, and Training
We Welcome Your Comments
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