Sun Storage J4200/J4400 Array Release Notes

This document contains important information about the Sun Storage J4200/J4400 arrays, including information that was unavailable at the time the product documentation was published. Read this document so that you are aware of issues or requirements that can affect the installation and operation of the arrays.

This document includes the following sections:

• Array Features
• Features Unavailable in This Release
• Management Software
• Supported Operating Environments/Systems
• Supported Servers and Workstations
• Supported HBAs
• Supported Hard Disk Drives for Multipathing With Solaris
• Upgrading Firmware
• Known Issues
• Related Documentation
• Documentation, Support, and Training

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Array Features

The Sun Storage J4200 array and the Sun Storage J4400 array are general-purpose, high-availability, cost-effective, disk-tray systems. The J4200 array is a 2-RU, 12-disk, SCSI enclosure services (SES) system. The J4400 array is a 4-RU, 24-disk, SES disk-tray system.

The arrays include the following features:

• Six serial-attached SCSI (SAS) ports: three 3-GB SAS ports on each module.
• Operating environment/operating system (OE/OS) support for:
• Solaris
• Red Hat
• SUSE
• VMware. Version 3.0.2, Windows 2008 data host only, Common Array Manager (CAM) management not available from a host running VMware.
• Microsoft Windows

• Support for SAS and serial advanced-technology attachment (SATA) hard drives.
• Support for mixing and matching drives of any type within a single enclosure.
• Rack mountable in any 19-inch-wide, 4-post, EIA-compatible rack or cabinet with a front-to-back depth between vertical cabinet rails of 61 cm to 91 cm (24 in. to 36 in.)
• Scalable to 48 hard drives with four interconnected J4200 arrays and 96 drives with four interconnected J4400 arrays.
• Multipathing. Multipathing is available only with certain configurations. Refer to the Sun Storage J4200/J4400 System Overview (part number 820-3223) for specific requirements. Also see Supported Hard Disk Drives for Multipathing With Solaris and HBAs Supported in Multipathing Configurations.
• Access Configuration (also referred to as zoning). Access configuration allows you to designate that each connected host has exclusive ownership over a specific set of disks in a single array or across cascaded arrays. Refer to the Sun StorageTek Common Array Manager User Guide for Open Storage, part number 820-6333, for information about access configuration procedures and best practices.

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Features Unavailable in This Release

Several features are unavailable for this release of the J4200/J4400 arrays, including:

• System Locator LED.
• Sun Storage PCI-E SAS, 8-Port, RoHS-6-compliant, HBA version B1. (The J4220/J4400 array does support version B3 or later.) See Supported HBAs for more information.

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Management Software

You manage the arrays using the Sun StorageTek Common Array Manager (CAM) software. The CAM software provides management, monitoring, and service capabilities. It has both a browser interface and a command-line interface (CLI).

For best performance, install the latest version of CAM. For information about CAM and the latest released versions, see http://docs.sun.com/app/docs/prod/stor.arrmgr

To get the latest version of the CAM software, go to:

http://www.sun.com/storage/management_software/resource_management/cam/get_it.jsp

To get the latest CAM patches:

1. Go to the Sun StorageTek Common Array Manager Software web site’s Support page here:

http://www.sun.com/storage/management_software/resource_management/cam/support.xml

2. Scroll down to the Resources section on the left side of the page.

3. Under Software Updates, click the link to find the latest CAM patches.

4. If you still need more information about patches, check the Patches and Updates section here:

http://sunsolve.sun.com

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Supported Operating Environments/Systems

The following host operating environments (OE) and operating systems (OS) are supported for use with the J4200/J4400 arrays:

• Solaris 10 10/09 OS, SPARC and x86
• Solaris 10, 10/08 OS, SPARC and x86
• Solaris 10, 5/08 OS, SPARC and x86
• Open Solaris 2009.6
• Windows 2003, SP2, 32 bit
• Windows 2003, R2, SP2, 32 bit
• Windows 2003, SP2 64 bit
• Windows 2008, 32/64 bit
• RHEL 4, U6, 32/64 bit
• RHEL 4, U7, 32/64 bit
• RHEL 5, U1, 32/64 bit
• RHEL 5, U2, 32/64 bit
• RHEL 5, U3, 32/64 bit
• SUSE 9, SP3, 32/64 bit
• SUSE 9, SP4, 32/64 bit
• SUSE 10, SP1, 32/64 bit
• SUSE 10, SP2, 32/64 bit
• SLES 10 SP3
• SLES 11 SP1

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Supported Servers and Workstations

TABLE 1 lists the servers and workstations supported for use with the J4200/J4400 arrays.

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Supported HBAs

TABLE 2 lists the HBAs supported for use with the J4200/J4400 arrays.

TABLE 3 lists the drivers required for each operating system for use with each supported HBA.

HBAs must be ordered separately from Sun, or from the HBA manufacturer. Order Sun HBAs from the following site:

http://www.sun.com/storagetek/storage_networking/hba

Download HBA drivers and other host software from the Sun Download Center at:

http://www.sun.com/software/download

HBAs Supported in Multipathing Configurations

The following HBAs are supported in multipathing configurations:

• Sun StorageTek ExpressModule SAS HBA (SG-XPCIE8SAS-EB-Z)
• Sun StorageTek PCI Express SAS 8-Channel HBA (SG-XPCIE8SAS-E-Z)

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Supported Hard Disk Drives for Multipathing With Solaris

If you are using multipathing with the Solaris Operating System, the hard disk drives in the J4200/J4400 arrays must be at the revision shown in TABLE 4, or at a higher revision. The drives listed in TABLE 5 support multipathing with the Solaris Operating System, but only if the firmware on the drives is at revision 3AZB and you are using CAM Version 6.6 or later to manage the array.

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Upgrading Firmware

New J4200/J4400 arrays come with the firmware installed. Updates for the firmware are available through the CAM software. Refer to the CAM documentation for instructions on upgrading the firmware.

This section describes known issues filed against this product. If a recommended workaround is available for an issue, it follows the description.

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Documentation Errata

The user documentation for the J4200/J4400 arrays includes the following error:

• Figure 1-2 in the Sun StorageTek J4200/J4400 Array System Overview (820-3223) incorrectly identifies the system shown as a J4400 array. The system shown in the figure is a J4200 array.

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Known Issues

J4200 Array Known Issues

The following known issue applies to the J4200 array:

Temperature of 60 Degrees C Does Not Cause Alert

Bug 6660702--Bringing the temperature of a J4200 array to 60 degrees C does not cause alert. Alarm is audible; however, system LED does not change to amber.

Workaround-- Use alarm to detect temperature above normal.

J4400 Array Known Issues

The following known issue applies to the J4400 array:

Cascaded J4400 Arrays Return Incorrect PHY Port Data

Bug 6924428--SMP discover queries to cascaded J4400 arrays return PHY port data that is reversed between the Host Out and Sim Link Out ports on the target side.

Workaround--Use the Host or SIM Link In port to cascade J4400 arrays.

J4200 and J4400 Arrays Known Issues

The J4200 array and the J4400 array share the following known issues:

Top of SIM board Is Not Covered

Bug 6685882--The SIM board top is not covered, and thus components are exposed and subject to possible damage.

Workaround--Be careful when handling the SIM board so that it is not damaged.

Power Supply’s Goldfinger Connectors are Exposed

Bug 6685896--The power supply’s goldfinger connectors extend beyond the back of the power supply module and are unprotected from damage.

Workaround--Be careful not to damage the goldfinger connectors during handling and replacement of the power supply.

Service Management Port Reserved

Bug 6679828--The SIM board Service Management port is reserved for Sun authorized service personnel only.

One-Minute Delay for Link Active

Bug 6712901--Upon initial system power on or SIM reset (post firmware upgrade), there is a one-minute delay until “Link Up” is active and the green LED on the SIM is lit.

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Related Documentation

TABLE 6 lists the user documentation related to the Sun Storage J4200/J4400 arrays. You can view, download, and print this documentation from the following location:

http://docs.sun.com/app/docs/prod/sysexp.disk

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Documentation, Support, and Training

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We Welcome Your Comments

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Sun Storage J4200/J4400 Array Release Notes, part number 820-3222-19.

Sun Storage J4200/J4400 Array Release Notes

820-3222-19

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