Sun StorageTek 6140 Array Release Notes

This document contains important release information about the Sun StorageTek 6140 Array or information that was not available at the time the product documentation was published. Read this document so that you are aware of issues or requirements that can affect the installation and operation of the Sun StorageTek 6140 Array.

The release notes consist of the following sections:

• About This Release
• Sun StorageTek 6140 Array Features
• Licenses For Optional Premium Features
• System Requirements
• Installing Firmware
• Known Issues
• Release Documentation
• Notable Updates/Fixes in This Release
• Service Contact Information
• Third-Party Web Sites

For Information About CAM

See the Sun StorageTek Common Array Manager software product page at:

http://www.sun.com/storage/management_software/resource_management/cam/index.xml

For information about the management software for the 6140 array, see the CAM documentation at:

http://docs.sun.com/app/docs/prod/stortek.6140rohs~cam6.4?l=en#hic

For Related Patch Information

Look for the latest patches pertaining to your environment at:

http://sunsolve.sun.com/show.do?target=patchpage

1. In the Search box in the masthead, enter 6140.

2. Filter Results By: Downloads > Patches.

A listing of available patches related to the array is listed.

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About This Release

The following firmware versions are available for the Sun StorageTek 6140 Array. See Installing Firmware for details about upgrade paths.

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Sun StorageTek 6140 Array Features

The Sun StorageTek 6140 Array is a 4-Gb Fibre Channel (FC) array that offers both direct attached and SAN attached storage. The Sun StorageTek 6140 Array features:

• Eight or four SFP host ports (four or two per controller)
• 1-Gb, 2-Gb, and 4-Gb host interface speed
• Dual redundant controllers
• FC and/or Serial Advanced Technology Attachment (SATA)-2 disk drives
• Available in a 2 Gbyte cache and a 4 Gbyte cache configuration
• Support for up to six expansion trays with one controller tray for the 4 Gbyte model or up to three expansion trays with one controller tray for the 2 Gbyte model
• Switched drive tray (contains an FC switch)
• 112 maximum drives (six expansion trays and one controller tray with up to 16 drives each) for the 4 Gbyte array and 64 maximum drives (three expansion trays and one controller tray with up to 16 drives each for 2 Gbyte array.
• AC or DC Power

The Sun StorageTek 6140 Array is available in a 2 Gbyte cache and a 4 Gbyte cache configuration. TABLE 1-1 compares the 2 Gbyte cache and 4 Gbyte cache array configurations.

6140 Array Ship Kit Contents

The Sun StorageTek 6140 Array controller and expansion trays are shipped separately. The following is a list of the contents in the tray ship kits.

• Ship kit for the controller tray:
• Two 5-meter Fibre Channel (FC) cables for connecting the redundant array of independent disks (RAID) controllers to your storage area network (SAN) or host

• One 6-meter RJ45-RJ45 cable for controller serial port
• Two RJ45-DB9 serial adapters (see Cable Adapters)
• PS2 6-pin DIN to RJ-45 serial cable for service access
• Sun StorageTek Common Array Manager Software DVD
• Sun StorageTek Common Array Manager Software Installation Guide
• Sun StorageTek 6140 Array Hardware Installation Guide
• Sun StorageTek 6140 Array Poster
• Accessing Documentation card

• Ship kit for each expansion tray:
• Two 2-meter optical FC cables and four SFPs
• Accessing Documentation guide

• AC power cords (or the optional DC power option) are shipped separately with each tray.

Management Software

The Sun StorageTek Common Array Manager software provides you with an easy-to-use interface to configure, manage, and monitor Sun StorageTek storage systems, including the Sun StorageTek 6140 Array. You can also use the Common Array Manager software to diagnose problems, view events, and monitor the health of your array.

The Common Array Manager is described separately in the Sun StorageTek Common Array Manager documentation.

Array Expansion Module Support

Controller firmware 06.19.25.10 (and higher) allows tray mixing of Sun StorageTek 6540, 6140, and 6130 Array Controller Modules and the Sun StorageTek CSM100 and CSM200 Expansion Modules. After installing the firmware, the CSM100 expansion modules can be used with 6140 controllers.

Refer to “Upgrading Firmware for Adding Expansion Trays” in the Sun StorageTek Common Array Manager Release Notes, v.6.4.1 (or higher), for more information on the procedure to upgrade trays without data.

For information on upgrading to current firmware levels, see Upgrading Array Firmware.

TABLE 1-2 lists the supported expansion modules.

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Licenses For Optional Premium Features

For optional premium features, you must purchase licenses. When you order premium feature licenses, the licenses will be sent to you with instructions on how to activate the features.

The following licenses for premium features are available from Sun:

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System Requirements

The software and hardware products that have been tested and qualified to work with the Sun StorageTek 6140 Array are described in the following sections:

• Disk Drives and Tray Capacity
• Data Host Requirements

Disk Drives and Tray Capacity

TABLE 1-4 lists the size, speed, and tray capacity for the supported FC and Serial Advanced Technology Attachment (SATA) disk drives in the Sun StorageTek 6140 Array.

Data Host Requirements

This section describes supported data host software, HBAs, and switches.

• Multipathing Software
• Supported Host Bus Adaptors (HBAs)
• Supported Enterprise Software
• Supported FC and Multilayer Switches

Multipathing Software

You must install multipathing software on each data host that communicates with the Sun Storage 6140 Array.

For Solaris OS 8 and 9 data hosts, the multipathing software is part of the Sun StorageTek SAN Foundation Software (SFS). Solaris OS 10 includes the multipathing software. For data hosts running the Solaris OS, follow the instructions in the Sun StorageTek 6140 Array Hardware Installation Guide to download and install the software from the Sun Download Center.

TABLE 1-5 lists supported multipathing software by operating system.

Supported Host Bus Adaptors (HBAs)

TABLE 1-6, TABLE 1-7, TABLE 1-8, and TABLE 1-9 lists supported HBAs and other data host platform elements by operating system.

HBAs must be ordered separately from Sun or its respective manufacturers. Sun HBAs can be ordered from:

/www.sun.com/storagetek/storage_networking/hba/

You can download HBA drivers and other host software from the Sun Download Center, http://www.sun.com/software/download/.

Download operating system updates from the web site of the operating system company.

Supported Enterprise Software

The enterprise software applications listed in TABLE 1-10 are compatible with the Solaris OS on the data host.

Supported FC and Multilayer Switches

The following FC fabric and multilayer switches are compatible for connecting data hosts and the Sun StorageTek 6140 Array:

• Sun StorEdge Network 2 Gb FC Switch - 8, 16, and 64
• Brocade SilkWorm 200E/300/4100/4900/5000/5100/5300/7500/48000/DCX
• Cisco 9124/9134/9216/9216i/9222i/9506/9509/9513
• McDATA 6140/i10K/QPM 4 Gb blade for 6140
• QLogic SANBox 5602/9000

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Installing Firmware

The array installation procedures are described in the Sun StorageTek 6140 Array Hardware Installation Guide that came with your array. Host management software installation and upgrades are described in the Sun StorageTek Common Array Manager Release Notes. This section describes release-specific steps for firmware upgrades that you must perform:

• Upgrading Array Firmware
• Updating the SSD Driver for the Solaris OS

Upgrading Array Firmware

New firmware files are included in each release of the Sun StorageTek Common Array Management software, currently Release 6.4.1. When you install new management software from DVD or web download and perform the Upgrade Firmware function, the software will detect older firmware versions and upgrade to the new firmware versions required for this release. It is not necessary to uninstall the existing firmware.

If the software detects that there is no earlier version installed, it will perform a complete new installation. The software is available on the Sun StorageTek Common Array Manager DVD, or in the package you obtain from http://www.sun.com/storagetek/management_software/resource_management/cam/get_it.html

TABLE 1-11 lists the available fimrware upgrade paths.

Troubleshooting Upgrade Failures

If you receive a failure message from the Upgrade Utility going from 7.15.11.17 to 7.50 or going from 7.50.08.10 to 7.50.13.10 and any higher firmware revision using CAM or SANtricity. follow these steps:

1. Review the event log for true errors.

2. Save the event log.

3. You might need to clear the event log to move forward.

Contact your technical support representative if you need assistance in the reviewing the event log.

Caution - If your array is at firmware version 07.xx, you cannot downgrade to 6.xx. If you must downgrade to 6.xx, contact Sun support.

To Upgrade the Firmware on the Array

Using CAM, this procedure downloads the firmware binary on the management host to the array and upgrades the firmware running in the array.

1. Log in to the management host.

2. On the Java Web Console page, click Sun StorageTek Common Array Manager.

3. Go to the Storage System Summary page and select the arrays to be upgraded.

4. Click the Upgrade Firmware button.

5. Follow the prompts.

Updating the SSD Driver for the Solaris OS

After installing software for the data hosts from the Sun StorageTek 6140 Host Installation Software CD, go to SunSolve (http://www.sun.com/sunsolve) and download the SSD driver for data hosts running the Solaris 8 or 9 OS.

To Update the SSD Driver for the Solaris 8 OS

1. Download the 108974-49 or higher patch from SunSolve.

Refer to the README file for more information on downloading patches.

2. Unpack the patch:

unzip 108974-49.zip

3. Read the README file:

108974-49/README.108974-49

4. Apply the patch with the patchadd command:

patchadd 108974-49

5. Reboot your system.

reboot -- -r

To Update the SSD Driver for the Solaris 9 OS

1. Download the 113277-44 or higher patch from SunSolve.

Refer to the README file for more information on downloading patches.

2. Unpack the patch:

unzip 113277-44.zip

3. Read the README file:

113277-44/README.113277-44

4. Apply the patch with the patchadd command.

patchadd 113277-44

5. Reboot your system.

reboot -- -r

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Known Issues

The following sections provide information about known issues and bugs filed against this product release:

• Installation and Initial Configuration Issues
• Hardware and Firmware Issues
• Documentation Issues
• Operational Information

If a recommended workaround is available for a bug, it follows the bug description.

Installation and Initial Configuration Issues

This section describes known issues and bugs related to installing and initially configuring the Sun StorageTek 6140 Array.

Auto-Negotiation of Ethernet Switches Must be Set to On

Bug 6538927 - The Ethernet ports of the array auto-negotiate for standard 10 and 100 Mbits/second full duplex connectivity. The Ethernet switch that the array’s management path connects with must have auto-negotiation turned on. If it is not set, the array will eventually lose visibility from the management host.

Hardware and Firmware Issues

This section describes general issues related to the Sun StorageTek 6140 Array hardware and firmware.

CSM200 Requirements

When you add a new CSM200 expansion tray to an existing array in a production or active environment, you must cable and add the trays while the RAID controller module is powered on.

Not following correct procedures could result in loss of customer data. Null Reference for a Removed Drive

Bug 6746324 - After performing a drive replacement for a virtual disk on an array running controller firmware version 07.xx.x.xx, the array returns a null reference for the removed drive.

Failed Drive Maintenance LED Remains Illuminated After Volume Deletion

Bug 6590564 - When a drive has failed and is part of a volume being deleted, it is possible for the failed drive’s blue maintenance LED to illuminate and remain illuminated despite the drive no longer being assigned to a volume.

Workaround - A reboot of the controller will clear the maintenance LED.

Addition and Removal of Initiators From Zones in Fabric Are Not Dynamically Detected

Bug 6329784 - When an initiator is added or removed from a zone in a fabric, the configuration software does not dynamically detect the change. The WWNs of initiators newly added to the SAN are not displayed.

Workaround - If the WWN of a new initiator is not in the drop-down list on the New initiator page, try creating the initiator by manually entering the new WWN. This will force the page to refresh. When you create another new initiator, the WWN will be in the list.

Cannot Boot From System With a 6768A Direct Attached HBA

Bug 6358173 - The 6768A (QLogic 2342) 2-Gb dual-port adapter cannot be used in direct attach mode, and you cannot boot from it.

Workaround - To use 6768A in direct attach mode, move the jumpers from pins 2-3 to pins 1-2. To boot using this HBA, move the 6768A jumpers from pins 2-3 to pins 1-2 or put a switch between the host and array.

Errors From Expansion Tray 2A and 2B Ports

Bug 6417872 - When Small Form-factor Plugs (SFPs) are installed in ports 2A and 2B of an expansion tray, the front amber fault LED turns on and the IOM displays an H8 error.

Workaround - Do not install SFPs into these slots.

Documentation Issues

This section describes known issues and bugs related to the Sun StorageTek 6140 Array documentation.

With Release 5.0, the Sun StorageTek 6140 Array Getting Started Guide (Release 2.0) has been replaced by the Sun StorageTek Common Array Manager Software Installation Guide and the Sun StorageTek 6140 Array Hardware Installation Guide. Refer to the Sun StorageTek Common Array Manager Software Installation Guide for information about Sun StorageTek Common Array Manager software installation, firmware files, and logging into the browser interface and sscs CLI man pages.

Cable Changes in Installation Guide

The Sun StorageTek 6140 Array Hardware Installation Guide has not yet been updated for:

• The addition of one RJ45-DB9 adapter with null modem to the contents of the controller tray box.
• A change from copper cables to 2-meter optical FC cables and SFPs in the expansion module box.

The outdated copper cables are referenced in each configuration cabling section.Use the optical FC cables instead.

Revised Specifications

The following are revised specifications for the array and its documentation.

Controller Module (fully populated)

• Acoustics: 6.8 bels
• Heat Output:

380 Watts (1297 BTU/Hr) using AC Power Source

445 Watts (1519 BTU/Hr) using DC Power Source (NEBS)

• Altitude (storage) 100 ft (30.5 M) below sea level to 9,840 feet (3,000 meters)
• AC Power

3.73 A Max Operating @ 115 VAC (90 to136 VAC Range), 50/60 Hz

1.96 A Max Operating @ 230 VAC (180 to 264 VAC Range), 50/60 Hz

• DC Power

15.8 A Max Operating @ 36 VDC (-36 to -72 VDC Range)

• Safety and Emissions

EN 300 386 (NEBS)

CSM200 Expansion Module (fully populated)

• Acoustics: 6.8 bels
• Heat Output:

410 Watts (1400 BTU/Hr) using AC Power Source

445 Watts (1519 BTU/Hr) using DC Power Source (NEBS)

• Altitude (storage) 100 ft (30.5 M) below sea level to 9,840 feet (3,000 meters)
• AC Power

4.21 A Max Operating @ 115 VAC (90 to136 VAC Range), 50/60 Hz

2.16 A Max Operating @ 230 VAC (180 to 264 VAC Range), 50/60 Hz

• DC Power

15.8 A Max Operating @ 36 VDC (-36 to -72 VDC Range)

• Safety and Emissions

EN 300 386 (NEBS)

Operational Information

This section provides useful operational information not documented elsewhere.

Sharp Edges on Chassis

Caution - On both the controller and expansion trays, the rear of the chassis has very sharp edges.

Controller FRU Handle Can Be Hazardous

Caution - Be careful using the FRU handle on the controller tray. It can snap shut when pushed hard during reinsertion, pinning fingers between the tray and handle edges.

Replacing Failed Disk Drives From Another Array

If a volume failure on a Sun StorageTek 6140 Array results from failed disk drives, you must be careful when introducing replacement drives that were part of a volume in use by another Sun StorageTek 6140 Array.

Workaround - To avoid having the array incorrectly initiate a volume migration process with the newly introduced replacement drives, perform one of the following tasks:

• Verify that the volume on the Sun StorageTek 6140 Array with the failed disk drives has not been deleted. You should leave the volume in a failed state and not delete the volume.
• Verify that the disk drives being taken from the inactive Sun StorageTek 6140 Array are not part of an active volume. If the disk drives are part of an active virtual disk, delete all volumes residing on that virtual disk before removing the disk drives.

Controller Tray ID Numbering Is Unrestricted

Controller tray IDs can be set to any number between 0 and 99. Expansion trays use the values 0 to 79. Controller trays should use the values 80 to 99 (except 85) to avoid duplicate tray IDs.

If tray IDs are duplicated, the array will not be able to detect the drives on one of the two trays that have the same ID (which one is arbitrary). Do not use ID 85 for the controller tray, as this number is the default setting that indicates everything is operating as expected.

The Expansion Module Must Be Set to the Same Speed As the Controller

The controller and expansion modules must be set to the same speed. If the 2/4Gb switch is set to 2Gb on one and it is set to 4Gb on the other, the expansion module will appear inoperative with no indication of the cause.

The controller is set to 2Gb at the factory. An expansion module is set at the factory to whatever its disk drives are. You can tell what the speed of the disks on the tray are by removing one of the disks and examining the label. Next to the disk name on the label there is a number indicating the RPM and speed of the disk. For example, the number 15k.4 indicates the disk is 15,000 RPMs and 4Gb.

Cable Adapters

The array ships with two RJ-45 to miniDIN cables, a RJ45-DB9 adapter, and a RJ45-DB9 adapter with a null modem. The two adapters allow users to connect to the array from most Sun workstations, portable PCs, and terminal servers. If your ship kit does not include the RJ45-DB9 adapter with a null modem and you cannot connect with the RJ45-DB9 adapter, either supply your own adapter or contact Sun Service.

To connect from a portable PC without a serial port, you will need to purchase a USB to serial adapter, available from most computer stores.

When Performing an Array Import, Do Not Modify Management Objects

If you create management objects while an “import array” job is running, it might interfere with the import. Be sure that everyone who uses the destination array does not modify or create any objects (including volumes, initiators, mappings, and so on) while the import is in progress.

Using a Volume Before It Is Fully Initialized

When you create a volume and label it, you can start using the volume before it is fully initialized.

Controller Tray Battery Information

During bootup, the battery light might flash for an extended period. The battery charger performs a series of battery qualification tests before starting a battery charge cycle. This series of tests occurs at subsystem power-up. The tests are automatically reinitialized approximately every 25 hours by a timer.

Each controller tray contains a hot-pluggable lithium ion battery pack for cache backup in case of power loss. The on-board battery is capable of holding a 2-gigabyte cache for three days (72 hours). The service life of the battery pack is three years, at the end of which the battery pack must be replaced (it is field-replaceable).

Status Codes

The following is a list of the meanings of the status and diagnostic codes that may display on the numerical LEDs on the controller and expansion modules.

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Release Documentation

Following is a list of documents related to the Sun StorageTek 6140 Array.

Documentation for this product is available online at http://docs.sun.com/app/docs/prod/stortek.6140rohs#hic

You can also search for additional documentation at http://www.sun.com/documentation

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Notable Updates/Fixes in This Release

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Service Contact Information

If you need help installing or using this product, go to:

http://www.sun.com/service/contacting

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Third-Party Web Sites

Sun is not responsible for the availability of third-party web sites mentioned in this document. Sun does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services that are available on or through such sites or resources.

^{1 (TableFootnote) Oracle Real Application Clusters (RAC), SteelEye LifeKeeper Server Clustering}

^{2 (TableFootnote) SteelEye LifeKeeper Server Clustering}

^{3 (TableFootnote) Limited function version of the firmware for initial step in the controller firmware upgrade process}

Sun StorageTek 6140 Array Release Notes

820-4954-10

Copyright © 2009 Sun Microsystems, Inc. All rights reserved.