On Windows

Using the Service control panel, check that the “Sun Java System Identity Synchronization for Windows service is started. If it is not started, then Identity Synchronization for Windows is not running on that machine, and should be started. If the service is started, then verify using the Task Manager that pswwatchdog.exe (the Watchdog process) is running and that the expected number of java.exe processes are running:

• One for the Message Queue broker only if the Core is installed

• One for the System Manager only if the Core is installed

• One for the Central Logger only if the Core is installed

• One for each Connector installed on that machine

There might be other active java processes, such as the Directory Server Console. If pswwatchdog.exe is not running, then restart the “Sun Java System Identity Synchronization for Windows” service. If it is running but the expected number of java.exe processes are not running, then see Examining WatchList.properties to verify that all components were installed properly.