To Configure Auto-Reply Settings

The auto-reply feature of Messaging Server lets you specify an automatic response to incoming mail for a user. You can specify two different auto-reply modes: vacation mode and auto-reply mode.

The Delegated Administrator for Messaging also provides an end-user HTML interface through which users can themselves enable and configure auto-reply settings. The Console interface and the Delegated Administrator interface both manipulate the same directory attributes; when opened, each shows the current settings, whether they were set by the administrator or by the user.

The Delegated Administrator for Messaging only supports Sun Java System LDAP Schema v. 1, not v.2

To Enable an Auto-reply Service

Steps

1. In Console, access the Create User or Edit Entry window, as described in To Access Mail Users

2. Click the Mail tab.

3. Click the Auto-Reply tab.

4. Select one of the auto-reply modes:

   Off: Disables auto-reply for this user.

   Vacation: The first message received by this user from a given sender generates an automatic response; subsequent messages from that sender do not generate a response until the automatic reply time-out is reached. When the time-out is reached, a new message is sent, once, until the next time-out is reached, and so on. If you select this mode, you use the Vacation start/end date options and enter a reply message in the Reply text field.

5. If you selected vacation mode, supply dates and times to determine when the auto-reply message should start and end:

   • Check the Vacation start/end date checkbox.

   • Click the Edit buttons for Start and End then use the calendar that displays to specify a date and time.

6. Specify an automatic reply time-out value in hours or days.

7. If you selected vacation mode, type an auto-reply subject line, then type a reply message to be returned to the sender.

   You can type a reply message for internal senders and a reply message for external senders. If you type a reply only for internal senders, only senders within your domain will receive an automatic reply.

   You can create one message in each of several available languages that you select with the drop-down list located above the message text area.

8. Click OK at the bottom of the Edit Entry window if you have finished making changes to this user’s mail information. Otherwise, click other tabs to continue making changes.