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Sun Fire X4170 M2 Server Service Manual

Service Manual




1. Sun Fire X4170 M2 Server Overview

1.1 Product Description

1.2 Server Chassis Overview

1.2.1 Infrastructure Boards

1.2.2 Dimensions and Weight

1.2.3 Internal System Cables

1.3 Server Front Panel Features

1.4 Server Back Panel Features

1.5 Server Status Indicators and LEDs

1.5.1 Server General Status Indicators

1.5.2 Server Fan LEDs

1.5.3 Storage and Boot Drive LEDs

1.5.4 Power Supply LEDs

1.5.5 Motherboard LEDs DDR3 DIMM Fault LEDs CPU Fault LEDs Fault Remind Super Capacitor Power LED 3.3V_STANDBY OK LED

2. Preparing to Service the System

2.1 Safety Information

2.2 Required Tools

2.3 Obtaining the Chassis Serial Number

2.4 Powering On and Off the Server

2.4.1 Power On the Server

2.4.2 Power Off the Server

2.4.3 Power Off the Server Using the ILOM SP Command-Line Interface

2.5 About the BIOS

2.5.1 BIOS Booting and Setup Considerations Default BIOS Power-On Self-Test (POST) Events BIOS POST F1 and F2 Errors How BIOS POST Memory Testing Works Ethernet Port Device and Driver Naming Ethernet Port Booting Priority Hardware Prefetchers

2.5.2 BIOS Setup Utility Menus

2.5.3 BIOS Setup Utility Hot Keys

2.5.4 Accessing the BIOS Setup Utility Menus Access BIOS Setup Utility Menus

2.5.5 Configuring Support for TPM Configure TPM Support in BIOS

2.5.6 Configuring SP LAN Settings Configure LAN Settings for SP Viewing or Setting the ILOM SP IP Address Using the BIOS Setup Utility

2.5.7 Configuring Option ROM Settings in BIOS Enable or Disable Option ROM Settings

2.5.8 Updating the BIOS Firmware

2.6 Extending the Server to the Maintenance Position

2.6.1 Extend Server to the Maintenance Position

2.7 Removing the Server From the Rack

2.7.1 Remove Server From the Rack

2.8 Using Server Filler Panels

2.8.1 Filler Panel Purpose

2.8.2 Filler Panel Removal and Installation

2.9 Performing Electrostatic Discharge and Antistatic Prevention Measures

2.9.1 Electrostatic Discharge Safety Measures Using an Antistatic Wrist Strap Using an Antistatic Mat

2.9.2 Using ESD Handling Precautions

2.10 Removing the Top Cover

2.10.1 Remove Top Cover

3. Servicing Customer-Replaceable Devices

3.1 Hot-Pluggable Versus Hot-Swappable Devices

3.1.1 Hot-Pluggable Devices

3.1.2 Hot-Swappable Devices

3.2 Servicing Storage Drives

3.2.1 Server Storage Drive Locations

3.2.2 Storage Drive Status LED Reference

3.2.3 Remove Storage Drive

3.2.4 Install Storage Drive

3.3 Servicing Fan Modules

3.3.1 About Server Fans

3.3.2 Detecting Fan Module Failure

3.3.3 Fan Module Status LEDs

3.3.4 Remove Fan Module

3.3.5 Install Fan Module

3.4 Servicing Power Supplies

3.4.1 Detecting Power Supply Failure

3.4.2 Power Supply LED Reference

3.4.3 Remove Power Supply

3.4.4 Install Power Supply

4. Servicing Motherboard Components

4.1 Motherboard Component Locations

4.2 Servicing DDR3 DIMMs

4.2.1 DIMM and CPU Physical Layout

4.2.2 DIMM Population Rules

4.2.3 DIMM Rank Classification Labels

4.2.4 Locations of Faulty DIMMs Using ILOM Versus BIOS

4.2.5 Inconsistencies Between DIMM Fault LEDs and the BIOS Mapping of Faulty DIMMs

4.2.6 Remove Faulty DDR3 DIMMs

4.2.7 Install DDR3 DIMMs

4.2.8 Error Correction and Parity

4.3 Servicing PCIe Risers

4.3.1 Remove PCIe Riser

4.3.2 Install PCIe Riser

4.4 Servicing PCIe Cards

4.4.1 Supported PCIe Cards

4.4.2 PCIe Card Configuration Guidelines

4.4.3 Remove PCIe Card

4.4.4 Install PCIe Card

4.5 Servicing the Battery

4.5.1 Remove Battery

4.5.2 Install Battery

4.6 Servicing CPUs

4.6.1 Remove CPU

4.6.2 Install CPU Replace Faulty CPU Upgrade Server to Two CPUs

4.7 Servicing the Motherboard

4.7.1 Remove Motherboard

4.7.2 Install Motherboard

4.8 Resetting Passwords and Clearing CMOS NVRAM

4.8.1 Overview

4.8.2 Reset the BIOS Password and Clear the CMOS NVRAM Using the CLR CMOS Button

5. Servicing Infrastructure Components

5.1 Infrastructure Component Locations

5.2 Servicing the DVD/USB Module

5.2.1 Remove DVD/USB Module

5.2.2 Install DVD/USB Module

5.3 Servicing the Fan Board

5.3.1 Remove Fan Board

5.3.2 Install Fan Board

5.4 Servicing the Storage Drive Cage

5.4.1 Remove Storage Drive Cage

5.4.2 Install Storage Drive Cage

5.5 Servicing the Disk backplane

5.5.1 Remove Disk Backplane

5.5.2 Install Disk Backplane

5.6 Servicing the Front Control Panel Light Pipe Assembly

5.6.1 Remove Front Control Panel Light Pipe Assembly

5.6.2 Install Front Control Panel Light Pipe Assembly

5.7 Servicing the Power Distribution Board

5.7.1 Remove Power Distribution Board

5.7.2 Install Power Distribution Board

5.8 Servicing the Paddle Board

5.8.1 Remove Paddle Board

5.8.2 Install Paddle Board

5.9 Servicing Cables

5.9.1 Remove Storage Drive Cables From a SAS Configuration

5.9.2 Install Storage Drive Cables in a SAS Configuration

5.9.3 Remove Storage Drive Cables in a SATA Configuration

5.9.4 Install Storage Drive Cables in a SATA Configuration

5.9.5 Change Storage Drive Cables From SAS to SATA Configuration

5.9.6 Change Storage Drive Cables From SATA to SAS

5.9.7 Remove Fan Board Cables

5.9.8 Install Fan Board Cables

5.9.9 Remove Power Distribution Board Cable

5.9.10 Install Power Distribution Board Cable

6. Returning the Server to Operation

6.1 Installing the Top Cover

6.1.1 Install Top Cover

6.2 Reinstalling the Server in the Rack

6.2.1 Reinstall Server in Rack

6.3 Returning the Server to the Normal Rack Position

6.3.1 Return the Server to the Normal Rack Position

6.4 Powering On the Server

7. Troubleshooting the Server and Restoring ILOM Defaults

7.1 Troubleshooting the Server

7.1.1 Oracle Diagnostic Tools

7.1.2 Diagnostic Tool Documentation

7.2 Using the Preboot Menu Utility

7.2.1 Accessing the Preboot Menu Prerequisites for Accessing the Preboot Menu Access the Preboot Menu Edit Preboot Menu for Remote Serial Access Edit Mode Settings in Preboot Menu

7.2.2 Restoring ILOM to Default Settings Resetting ILOM Configuration Using the Preboot Menu

7.2.3 Restoring ILOM Access to the Serial Console Restore Access to the Serial Console Using the Preboot Menu

7.2.4 Restoring the SP Firmware Image Prerequisite for Restoring SP Firmware Using Preboot Menu Restore the SP Firmware Image Using the Preboot Menu

7.2.5 Preboot Menu Command Summary

A. Connector Pinouts

A.1 Serial Management Port Connector

A.2 Network Management Port Connector

A.3 Video Connector

A.4 USB Connectors

A.5 Gigabit Ethernet Connectors

B. Sun Fire X4170 M2 Server Illustrated Parts Breakdown

B.1 Server Components

C. Configuring BIOS Settings

C.1 BIOS Setup Screens Overview

C.2 BIOS Setup Utility Menu Screens

C.2.1 BIOS Main Menu Screens

C.2.2 BIOS Advanced Menu Screens

C.2.3 BIOS PCI Menu Screen

C.2.4 BIOS Boot Menu Screens

C.2.5 BIOS Security Menu Screen

C.2.6 BIOS Chipset Menu Screens

C.2.7 BIOS Exit Menu Screen

procedure iconsmall spaceExecuting a BIOS Exit Option