Documentation, Support, and Training
Evaluating Product Compatibility
Preparing to Install the Blade Server
Installing Components and Blade Server
Installing Optional Components
Software and Firmware Upgrades
Software and Firmware Upgrades
Administering Parameters and Configurations
Administering User Accounts and Security
If a blade server is defective and under warranty, return it as follows.
Review warranty information to determine if your product is under warranty.
Remove the blade server from the chassis.
Remove any optional components.
Locate the serial and part numbers on the blade server.
See Part Number, Serial Number, and MAC Address Label Locations.
Contact Oracle Services or the World Wide Solution Center to obtain Return Material Authorization (RMA) numbers.
You must get RMA numbers for each blade you intend to return.
Package the blade server in proper packaging to protect it from damage.
Oracle will examine the blade server and perform testing to determine cause of malfunction.
Obtain and follow the return instructions provided by Oracle Service or the World Wide Solution Center.
Oracle Services will give you specific details on the return procedure for your geographic area.