To Send a Poison Pill to a Client

Use the Send Poison Pill column to destroy all the data on a mobile device. You may need to do this if, for example, the mobile device is stolen. The poison pill is a message sent to the device. If the client application on the device is set up to handle this message, the application will destroy the data.

Before you can use the Send Poison Pill column, you must use the SMS tab to set up the SMPP connection for your SMS provider, as described in Using the SMS Tab.

1. Find the user to whose mobile device you wish to send the poison pill.

2. Click Wipe Data.