How to Request Physical Media Online
Before You Begin
Gather the information you need to obtain the correct release. For more information,
refer to Updating Firmware in Oracle Integrated Lights Out Manager (ILOM) 3.0 Supplement for the Sun Server X2-8 (formerly Sun Fire X4800 M2).
- Go to http://support.oracle.com.
- Select the Flash interface and sign in.
- Click on the Contact Us link in the upper right corner of
the page.
- In the Request Description section:
- In the Request Category drop-down list, select:
Software & OS Media Requests
- In the Request Summary field, type: .
PMR
for latest software release for Sun Server X2-8
- In the Request Details section, answer the questions shown in the following table:
|
|
Is this a physical software media shipment request? |
Yes |
Which product line does the
media request involve? |
Sun Products |
Are you requesting a required password for a patch
download? |
No |
Are you requesting a patch on CD/DVD? |
Yes |
If requesting a patch on CD/DVD,
please provide the patch number and OS/platform? |
Enter the patch number for each
download that you want from the software release. |
List the product name and version
requested for the physical media shipment? |
Product Name: Sun Server X2–8. Version: Latest software
release number. |
What is the OS/platform for the requested media? |
If you are
requesting OS-specific downloads, specify the OS here. If you are requesting system firmware
only, enter Generic. |
Are any languages required for this shipment? |
No |
|
- Fill in the Ship-To contact, phone number, email address, company name, and shipping
address information.
- Click Next.
The Relevant Files view appears.
- (Optional) Under Relevant Files, you can browse for files or type in any
relevant knowledge-based article, for example Knowledge
Article 1357561.1.
- Click Next
The Related Knowledge view appears. It might display information related to your request.
- Click Submit Request.
Note - If the Submit Request button is not selectable (grayed-out), check if any required
fields are missing. If the number corresponding to a panel on the left-hand
side of the screen is red, that panel is missing some required information.
When all three numbers are green, the Submit Request button should be selectable.