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Sun Server X2-8 Product Documentation     Sun Server X2-8 (formerly Sun Fire X4800 M2) Documentation Library
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Document Information

Using This Documentation

Hardware Installation

Requesting Physical Media

How to Request Physical Media Online

How To Request Physical Media by Phone

Operating System Installation

Administration, Diagnostics, and Service


How To Request Physical Media by Phone

Before You Begin

Gather the information you need to obtain the correct release. For more information, refer to Updating Firmware in Oracle Integrated Lights Out Manager (ILOM) 3.0 Supplement for the Sun Server X2-8 (formerly Sun Fire X4800 M2).

  1. Call Oracle support, using the appropriate number from the Oracle Global Customer Support Contacts Directory:

  2. Tell Oracle support that you want to make a physical media request (PMR) for the Sun Server X2–8.
    • If you are able to access the specific software release and patch number information from My Oracle Support, provide this information to the support representative.
    • If you are not able to access the software release information, request the latest software release for the Sun Server X2–8.