Process of Configuring the Response Funnel

The response funnel includes several stages for validating, blocking, and distributing responses from Web forms, contact imports, and registrations, which were set manually by editing a contact record.

To configure the response funnel, perform the following tasks:

• Configuring the Rejection Flag

• Configuring Derived Attribute Rules

• Configuring Suppression Rules

• Configuring Scoring Rules

• Configuring Queue Assignment Rules