The Abandoned Order Services module defines a ConvertedOrderRepository that stores information about converted orders. Recall that converted orders are previously abandoned orders that subsequently have been checked out.

The ConvertedOrderRepository is located in Nucleus at /atg/commerce/order/abandoned/ConvertedOrderRepository. It defines a single item descriptor named convertedOrder with the following properties:

Property

Description

orderId

The ID of the converted order.

convertedDate

The date and time that the order was converted.

amount

The total price of the converted order.

promotionCount

The number of promotions that were applied to the converted order.

promotionValue

The total value of the promotions that were applied to the converted order.

When an abandoned order is checked out by a user and, therefore, is identified as converted, the Log Promotion Info scenario action in the Abandoned Orders scenario calculates the number and total value of the promotions applied to the converted order and stores the information in a convertedOrder item in the ConvertedOrderRepository.

The data in the ConvertedOrderRepository is particularly important for reporting on abandonment activity. For a list of predefined reports that are available see Reporting on Order Abandonment Activity in the Managing Abandoned Orders chapter of the ATG Commerce Guide to Setting Up a Store.

 
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