1.1 Requirements for the Plug-in

This section describes the requirements to enable monitoring of an SGD Gateway deployment.

1.1.1 Supported Versions

The plug-in supports the following versions of Oracle Enterprise Manager Cloud Control and Oracle Secure Global Desktop Gateway:

  • Oracle Enterprise Manager Cloud Control 12c Release 4 (12.1.0.4) [1]

  • Oracle Secure Global Desktop Gateway version 5.2 or later

1.1.2 Prerequisites

Before you install the plug-in, verify that your environment meets these requirements:

  • An Oracle Enterprise Manager installation must be running.

    For Oracle Enterprise Manager Cloud Control system requirements and installation instructions, see the Oracle Enterprise Manager Cloud Control installation documentation.

  • An Oracle Management Agent (Management Agent) must be installed on each SGD Gateway host that you want to monitor.

  • For each SGD Gateway, the reflection service must be enabled and configured for authorized access. The reflection service is a collection of RESTful web services used by SGD Gateway Administrators.

    See the SGD Gateway documentation for details of how to enable and configure the reflection service.

1.1.3 User Requirements

To monitor an SGD Gateway deployment with the plug-in, the following user requirements apply.

On each SGD Gateway host, the Oracle Software Owner User must have an account and must be a member of the sgdgserv UNIX group.

  • The Oracle Software Owner User (typically, oracle) is required to install the Oracle Management Agent on the host. For details of the requirements for this user, see the Oracle Enterprise Manager Cloud Control installation documentation.

  • The sgdgserv group contains the SGD Gateway system account users. Adding the Oracle Software Owner User to this group enables the Oracle Software Owner User to run gateway commands.

When you add the Oracle Software Owner User to the sgdgserv group, ensure that you preserve any existing supplementary groups for this user.

For example, if the Oracle software owner user is oracle:

# usermod -G group1,group2,sgdgserv oracle

where group1 and group2 are the existing supplementary groups for the oracle user.



[1] Requires ARU 18654647.