If you have a proxy server running on the host where Oracle Management Service (OMS) is installed, then set up the proxy server settings in Enterprise Manager Cloud Control, so that it can use the settings to connect to My Oracle Support and communicate with its Oracle Management Agents (Management Agents).
This appendix describes the following:
To set up the proxy server settings for My Oracle Support, do the following:
From the Setup menu, select Proxy Settings, then select My Oracle Support.
On the Proxy Settings for My Oracle Support page, select Manual Proxy Configuration.
Select Password/Advanced Setup, and enter the proxy server host (HTTPS), port, realm, user name, and password. Only HTTPS Protocol is supported. Also note that NTLM proxy is not currently supported.
Note:As a next step, you must set up the My Oracle Support credentials. To do so, follow these steps:
From the Setup menu, select My Oracle Support, then select Set Credentials.
Enter the user name and password, click Apply.
Note:Beginning with Enterprise Manager Cloud Control 12c Release 3 (220.127.116.11), My Oracle Suppot accesses support.oracle.com directly. This means that you must provide network access to this URL, or grant proxy access to it from any client that will access My Oracle Support.
To set up the proxy server settings for Management Agents, do the following:
From the Setup menu, select Proxy Settings, then select Agents.
On the Proxy Settings for Agents page, select Manual Proxy Configuration, and enter the proxy server host (HTTPS and HTTP), port, realm, user name, and password
Note:Only HTTP and HTTPS protocols are supported. NTLM proxy is not currently supported.
To verify if a Management Agent is reachable, in the Test URL section, enter a Management Agent URL, and click Test. Make sure the URL contains the protocol used (HTTP or HTTPS).
The proxy server settings you specify are registered in the Management Repository. However, in case of multiple OMS environment, after you set up the proxy server settings for one OMS, restart other OMS instances to ensure that the proxy server settings registered for communicating with the Management Agents are propogated across all OMS instances.
To understand what URLs should be made available through a firewall, when a firewall is configured for the OMS, see Oracle Enterprise Manager Cloud Control Advanced Installation and Configuration Guide.