4 Forwarding Events to IBM TEC

Events generated or updated in Oracle Enterprise Manager are not forwarded to TEC unless you create rules to invoke the IBM TEC connector. A rule identifies the conditions that must be met before the connector is invoked.

'The following section describes procedures that explain how to set up rules to create events and update events in TEC-based events in Enterprise Manager:

4.1 Setting Event Rules

The following procedure explains how to create a new rule to invoke the TEC connector.

  1. From the Enterprise Manager console, click Setup, then Incidents, then Incident Rules.

  2. Identify an existing rule set where the new rule can be added or create a new rule set as specified in the following sub steps:

    1. Click Create Rule Set. The Create Rule Set page is displayed.

    2. Enter a name and description, then click Save. The Incident Rules page is displayed again with the new rule set listed.

  3. Click the rule set that you want to add the rule then click Edit.

  4. Click the Rules tab then click Create. The Select Type of Rule to Create popup is displayed.

    As you proceed below, the wizard interface explains various rules and their usage.

    For detailed information, refer to the "Incident Management" chapter in the Oracle Enterprise Manager Cloud Control Administrator's Guide.

  5. Select Incoming events and updates to events then click Continue. The Select Events page is displayed.

  6. Specify the set of events that you want to forward to Tivoli TEC, then click Next. The Add Actions page is displayed as shown in Figure 4-1.

  7. Click Add. The Add Conditional Actions page is displayed as shown in Figure 4-2.

  8. Select the TEC Connector Instance in the Forward to Event Connectors section, then click >, then click Continue. The Add Actions page displays again with the new action listed.

  9. Click Next. The Specify Name and Description page is displayed.

  10. Enter a name and description for the rule, then click Next. The Review page is displayed.

  11. Click Continue if everything looks correct. An informational popup is displayed that says "Rule has been successfully added to the current rule set. Newly added rules are not saved until the Save button is clicked."

    Note:

    You can click Back and make corrections to the rule if necessary.

  12. Click Save to save the changes to the rule set.

Figure 4-1 Add Actions

Add Actions

Figure 4-2 Add Conditional Actions

Add Conditional Actions

The following process occurs after the above created event rule is satisfied:

  • A request is sent to the TEC Connector when a event is created per the criteria mentioned in the rule.

  • The event is created or updated on the TEC system.

  • In Enterprise Manager, the event is annotated with a comment on the Updates tab to indicate that an event in IBM TEC has been created or updated as seen in Figure 4-3.

Figure 4-3 Incident Manager Event Updates

Incident Manager Event Updates

4.2 Viewing Events in the IBM TEC Console

After the event has been sent to IBM TEC, you can view it in the IBM TEC console, as shown in Figure 4-4. Full details of the event are sent to IBM TEC including:

  • Event class and name.

  • Target type and name.

  • Message.

  • Severity.

  • URL to the Enterprise Manager event details page.

Figure 4-4 Event Details in the IBM TEC Console

Event Information

To view the event in Enterprise Manager, copy the URL listed in the event and paste in the address bar of a browser. You will be asked to log in to Oracle Enterprise Manager. After logging in, the Oracle Enterprise Manager event information is displayed.

You can change the event information sent to IBM TEC, or you can change the mappings between the Enterprise Manager event and IBM TEC event by modifying the event templates.

See Chapter 5, "Working With Event Templates," for details.