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Oracle Tuxedo Product Support and Resources

The following sections describe the documentation and customer-support resources available to Oracle Tuxedo customers:


About the Oracle Tuxedo Documentation

The Oracle Tuxedo documentation is designed to provide you, the customer, with information at various levels about the Oracle Tuxedo system. You may want to read all of the documentation or choose only those topics that will provide information for your immediate requirements.

The Oracle Tuxedo documentation consists of the following components:

Oracle Tuxedo Online Documentation

You can find the online documentation at:

Oracle Tuxedo Context-Sensitive Help

The Oracle Tuxedo software includes a set of GUI-based tools designed to help you build and administer your Oracle Tuxedo client and server applications. The following table lists the context-sensitive help components provided with each Oracle Tuxedo software GUI.

Table 4-1 Oracle Tuxedo Context-Sensitive Online Help
Help Component
Oracle Tuxedo Administration Console Online Help
Provides help topics that describe how to use the Oracle Tuxedo Administration Console to remotely administer the Oracle Tuxedo system from a Web browser.


Using the Oracle Tuxedo Online Documentation

The Oracle Tuxedo online documentation contains a comprehensive set of documents about the Oracle Tuxedo system. This information is designed to help you:

The online documentation provides easy-to-access information in HTML format for viewing in your favorite Web browser.

Note: Microsoft Internet Explorer 6.0 or later is recommended.

To view the online documentation, you need a Web browser that supports HTML 3.0 features, including tables and frames.

Accessing the Documentation in a Browser

To begin viewing the Online Documentation Home page, access Oracle Tuxedo on the e-docs Product Documentation page. From this page you can:

Each major topic area is displayed with its own table of contents so that you can see at-a-glance what each document contains.

Once you access the online documentation, you can quickly browse through all of the available information.

Select a topic in the table of contents or click “Oracle Tuxedo Documentation” to return to the Home page.

The online documentation offers many options to access the documentation for the Oracle Tuxedo system. The best way to use the documentation is to bring up the Home page in your browser and start exploring.

If you want a list of other resources and manuals that might be useful in understanding and working with the Oracle Tuxedo system, click Site Map on the Home page, and then click Bibliography on the Site Map page.

Site Map

The site map page lists all the documents in the online information set. The documents are grouped by categories such as Installation, Getting Started, Administration, and Programming.

To open a document, click the document name.

PDF Document Files

The PDF Files page lists all the documents that are available in Adobe Acrobat PDF format. The documents are group by categories such as Installation, Getting Started, Administration, and Programming.

To open a PDF file, click the document name. Once the PDF is displayed you also have the option of printing it.

Using the Online Search Feature

The Oracle Tuxedo online documentation includes a Java search applet, a platform-independent search tool, to assist in locating topics in the Oracle Tuxedo online documentation. The search applet enables you to search for one or more keywords and returns a list of target HTML pages.

When using the search applet, keep these rules in mind:

To perform a search, follow these steps:

  1. Click Search in the top navbar. The Search window appears.
  2. In the Search field, select the desired search category. If you accept the default, “All Topics,” as the search category, all documents in the online documentation will be searched. Other search categories limit the search to a specific set of documents, such as ATMI or CORBA documents. To see the search category choices, click the Search field drop-down button.
  3. Enter the keyword in the Query field and click Find or press Enter on your keypad. The search results appear.
  4. If no matches are found, reword your query and try again. If matches are listed, double-click a matched entry; or, highlight the entry and click Show.
  5. When the destination page appears, you can enter Ctrl+F to use the browser Find function to locate the keyword on the page.

Learning Paths

To help you find the information you need, the following table lists user tasks and the documentation appropriate to each.

Table 4-2 Learning Paths 
If You Want to . . .
You Need . . .
On the Oracle Tuxedo Home Page, Click . . .
Evaluate the product
A high-level overview of the Oracle Tuxedo system.
  • Product Overview
  • Interoperability
  • ATMI Introduction
  • Getting Started with CORBA Applications
Install the software
Step-by-step procedures for installing and configuring each of the Oracle Tuxedo system components.
  • Installation
  • Upgrade Information
  • Migration Information
Design or architect a system
To know (1) Oracle Tuxedo system capabilities, (2) the benefits these capabilities give you, (3) how to incorporate the benefits of the Oracle Tuxedo system into your design, and (4) how to integrate applications in an Oracle Tuxedo environment.
  • Interoperability
  • ATMI Introduction
  • ATMI and CORBA Programming
  • System Administration
  • Reference
  • ATMI Tutorials
  • Messages
Write client or server applications
To know how to write, build, configure, and run applications.
The same topics as for design or architect.
Administer the system
To know how to configure, monitor, tune, migrate, and manage the Oracle Tuxedo system.
  • System Administration
  • Migration Information
  • Interoperability
Learn about using Oracle Jolt with the Oracle Tuxedo system and Oracle WebLogic Server
To know (1) how to configure and integrate Oracle Jolt with Oracle Tuxedo applications so that Tuxedo services are available to customers on the Internet and (2) how to use, configure, and integrate Oracle Jolt to work with the Oracle Tuxedo system and Oracle WebLogic Server.
  • Jolt Documentation
Learn about using Oracle SNMP Agent with the Oracle Tuxedo system
To know how to configure Oracle SNMP Agent to manage Oracle Tuxedo applications.
  • Site Map to Oracle SNMP Agent

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