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Oracle® Fusion Applications Administrator's Troubleshooting Guide
11
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Release 1 (11.1.4)
Part Number E25450-03
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Contents
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Related Documents
Conventions
1
Introduction to Troubleshooting
1.1
Where to Find Detailed Troubleshooting Information
1.2
General Oracle Fusion Applications Issues
1.2.1
File Uploads Fail
1.2.2
Search Is Not Available for an Oracle Fusion Application
2
Troubleshooting Oracle BI Enterprise Edition and Oracle Business Intelligence Publisher
2.1
Introduction to Troubleshooting Oracle BI EE and Oracle BI Publisher
2.2
Getting Started with Troubleshooting
2.2.1
Oracle BI Technologies
2.2.2
Logging
2.2.3
Data Warehouse Enabled Profile Option
2.3
Problems and Solutions for Oracle BI EE
2.3.1
Oracle BI Presentation Services Fails to Start
2.3.2
The BI Server is Not Running
2.3.3
Cannot Log Into Oracle Business Intelligence as a User With the BISystem Role
2.3.4
The "My Account" Link Does Not Display in Presentation Services
2.4
Problems and Solutions for Oracle BI Publisher
2.4.1
Oracle BI Publisher Reports Are Missing from the Presentation Services Shared Folders
2.4.2
Oracle BI Publisher Reports Are Missing from the Oracle BI Publisher Server Shared Folders
2.4.3
Oracle Business Intelligence Requests Stop Responding
2.5
Problems and Solutions for Oracle Business Intelligence Applications
2.5.1
Revenue Amount Columns Show No Data or Show Data with Currency Symbol Missing in CRM Reports
3
Troubleshooting Oracle Enterprise Crawl and Search Framework
3.1
Problems and Solutions
3.1.1
Missing Parameters for Search Engine Instance
3.1.2
Cannot Create Search Engine Instance
3.1.3
Searchable Object Not Listed in Fusion Applications Control for ECSF
3.1.4
Searchable Object Deployment Fails
3.1.5
Searchable Object Undeployment Fails
3.1.6
Search Category Deployment Fails
3.1.7
Cannot Start, Undeploy, or Delete the Index Schedule
3.1.8
Crawl Fails
3.1.9
Invalid Channel Feed Type Error
3.1.10
ECSF Query Error
3.1.11
FND-6603 Error
3.2
Diagnosing Enterprise Crawl and Search Problems
3.2.1
Diagnosing ECSF Command Line Administration Utility Issues
3.2.2
Diagnosing Fusion Applications Control for ECSF Issues
3.2.3
Diagnosing Failures During Deploy/Undeploy Operations for Search Categories
4
Troubleshooting Oracle Enterprise Performance Management
4.1
Problems and Solutions for Foundation Services
4.1.1
Getting Started with Logging Basics for Foundation Services
4.1.2
Web Traffic Snooping
4.1.3
EPM Registry
4.1.3.1
EPM Registry Initialization Fails
4.1.3.2
Connection to Essbase Server Fails
4.1.3.3
Host and Ports Do Not Match
4.1.4
Hyperion Security Username/Password Authentication Fails during Enterprise Scheduler Services Essbase Cube Creation in the Domain
4.1.5
EPM Workspace
4.1.5.1
Debugging
4.1.5.2
Startup
4.1.5.3
Microsoft Internet Explorer Truncated Menus
4.1.6
Allocation Manager
4.1.6.1
Essbase Applications Are Not Listed Under the Essbase Node
4.1.6.2
Business Rules Cannot be Deployed to General Ledger
4.1.7
Smart View
4.1.7.1
Re-enabling Smart View in Microsoft Office Applications
4.1.7.2
Enabling Advanced Logging
4.1.7.3
Timeout Errors
4.1.7.4
Shared Connections Panel Does Not Display Server Names
4.2
Problems and Solutions for Financial Reporting
4.2.1
Setting Up Data Sources and Debugging Setup and Connectivity Issues
4.2.1.1
Unable to Connect to Essbase Cube
4.2.1.2
Error While Creating Database Connection
4.2.1.3
Cannot Set Up a Database Connection
4.2.2
Issues with Workspace (Access Privileges, Preferences, Change And Manage Database Connections)
4.2.2.1
Error When Running a Report
4.2.3
Common Administrative Tasks and How to Debug Issues
4.2.3.1
Log File Output Management and Diagnosis of Log Issues
4.2.3.2
Setting Up Financial Reporting TCP Ports for Firewall Environments and Debugging Issues Around It
4.2.3.3
Supporting PDF Print/Troubleshooting Financial Reporting Print Server Issues
4.2.3.4
Getting Error Application HReports is not Defined
4.2.3.5
Permission Errors
4.2.3.6
All the Jobs Fail
4.3
Problems and Solutions for Hyperion Provider Services
4.3.1
Provider Services Server Not Running
4.3.2
Provider Services Version Information
4.3.3
Maximum Numbers of Rows Exceeded in Smart View
4.3.4
Monitoring Provider Sessions
4.3.5
Monitoring Active-Active Essbase Clusters
4.3.6
Enabling and Disabling Active-Active Essbase Cluster Components
4.4
Problems and Solutions for Essbase
4.4.1
Getting Started with Logging Basics for Essbase
4.4.2
Essbase Agent Startup Fails with Error
4.4.3
Essbase Agent Startup Fails Due to serviceinstanceref ref="audit" Entry in jps-config-jse.xml
4.4.4
Essbase Agent Startup Fails with an Error While Loading Shared Libraries
4.4.5
opmnctl Commands Fail to Execute
4.4.6
An Application Stops Responding
4.4.7
An Essbase Application Will Not Start
4.4.8
ASO Database Corruption Error
4.4.9
Essbase Login Credentials Are Unknown When Essbase Is Included in the Oracle Business Intelligence Installation
4.4.10
Cannot Stop an Application Process
4.4.11
Changing the Essbase Ports (High-Availability Mode)
4.4.12
Changing the Essbase Ports (Non-High-Availability Mode)
4.4.13
Data Load Fails with the "Load Buffer Does Not Exist" Error
4.4.14
Data Load Fails with Resource Usage Error
4.4.15
Essbase Fails to Start in Cluster Mode
4.4.16
Essbase Login Failed Due to Invalid Credentials
4.4.17
Failed to Open a File on UNIX
4.4.18
GL Writeback Fails with "Accounting Date Conversion" Error
4.4.19
GL Writeback Fails with "Group ID Node" Error
4.4.20
GL Writeback Fails with "Not a Valid GL Application" Error
4.4.21
GL Writeback Fails with "SQL Database Connection" Error
4.4.22
Network Timeout
4.4.23
OPMN Fails to Start Essbase in High-Availability Mode
4.4.24
Restructure Failure
4.4.25
Security File Is Corrupt
4.4.26
Status of Essbase Agent Connection
4.4.27
Unable to Write File During Data Load or Building Aggregate Views
5
Troubleshooting Oracle Enterprise Scheduler
5.1
Introduction to Troubleshooting Oracle Enterprise Scheduler
5.2
Getting Started with Troubleshooting Oracle Enterprise Scheduler Jobs
5.3
Problems and Solutions
5.3.1
BI Publisher Job Remains In RUNNING State
5.3.2
BI Publisher Job States Mismatch with Oracle Enterprise Scheduler States
5.3.3
Job Never Executes and Goes into ERROR State Immediately
5.3.4
Job Completes, but Goes into a WARNING state
5.3.5
Metadata Access Denied Error When Accessing Job Metadata
5.3.6
Insufficient Privilege Error on Request Error
5.3.7
Empty Process List in Schedule New Process Dialog
5.3.8
Slow Display of Job Definition List of Values in Schedule New Process Dialog
6
Troubleshooting Oracle Fusion Transactional Business Intelligence
6.1
Diagnosing Oracle Fusion Transactional Business Intelligence Query Problems
6.1.1
Enabling the NQQuery.log File
6.1.2
Presentation Services Request Query
6.1.3
Query Trace
6.1.4
Physical Query
6.1.5
Using AdminServer-diagnostic.log File to Troubleshoot Oracle WebLogic Server
6.1.6
Using View Data to Check the Datasource Connectivity
7
Troubleshooting Oracle Identity Management
7.1
Introduction to Troubleshooting Oracle Identity Management
7.2
Getting Started with Troubleshooting Oracle Identity Management
7.2.1
Verifying Oracle Internet Directory Identity Stores Can Perform Look Ups
7.2.2
Verifying the Security Providers in the Oracle WebLogic Server Domain
7.2.3
Using Selective Tracing to Troubleshoot Inaccessible Functionality
7.3
Problems and Solutions
7.3.1
Problems and Solutions for Missing or Incorrect Data
7.3.1.1
LDAP Changes Not Reconciled in Oracle Identity Manager
7.3.1.2
Data is Missing After Migrating or Patching the Policy Store
7.3.1.3
Administrator Search for Database Resources Returns No Results
7.3.1.4
Data is Missing or Incorrect in a Portlet
7.3.2
Problems and Solutions for Accessing Functionality
7.3.2.1
Inappropriate User Access After Enterprise Role Membership Removal
7.3.2.2
Newly Created User Does Not Have Correct Access to Oracle Fusion Applications
7.3.2.3
After Logging Out, Access to a Secured Resource is Granted Without Logging in
7.3.2.4
Authenticated User Gets Unexpected Page when Accessing a Different Secured Resource
7.3.2.5
Support Representative Cannot Impersonate an Oracle Fusion Applications User
7.3.2.6
Unauthenticated User Gets Error Page when Accessing a Secured Resource
7.3.3
Problems and Solutions for Managing Users
7.3.3.1
Oracle Fusion Human Capital Management Requests to Assign Roles to Users Fail
7.3.3.2
SPML Calls Initiated from an Oracle Fusion Application are Not Processed
7.3.3.3
Troubleshooting Oracle Fusion Human Capital Management-Oracle Identity Manager SPML Requests
7.3.4
Problems and Solutions for Managing Roles
7.3.4.1
Cannot See the Function Security Policies for an External Role
7.3.4.2
Cannot See the Data Security Policies for a Data Role
7.3.4.3
Problems Mapping an Application Role to an External Role
7.3.4.4
Cannot See Application Role Hierarchies
7.3.4.5
Attempts to Add an Application Role to a Hierarchy Appear to Have No Effect
7.3.4.6
Cannot Create Valid Data Roles Using Data Role Template
7.3.5
Problems and Solutions for Managing Keystores and Certificates
7.3.5.1
Key or Credential Store Error After an Application Invokes Web Service
7.3.5.2
Trust Certificate Error After Application Invokes Web Service
7.3.6
Problems and Solutions for Identity Propagation Using SAML
7.3.7
Problems and Solutions for Logging in to Secured Resources
7.3.7.1
Incorrect Language Appears After Logging in to a Secured Resource
7.3.7.2
Login Page Unexpectedly Reappears (No Single Sign-On)
7.3.7.3
Cannot Access Forgotten Password Functionality from Login Page
7.4
Additional Information for Troubleshooting Oracle Identity Management
8
Troubleshooting Oracle Metadata Repository
8.1
Introduction to Troubleshooting MDS Repository
8.2
Getting Started with Troubleshooting and Logging Basics for Oracle Metadata Repository
8.2.1
WLST Commands
8.2.2
MBean Properties in Fusion Applications Control
8.2.3
Logging
8.3
Applications Performing Slowly Due to MDS Repository
8.4
Diagnosing Exceptions with Oracle Metadata Repository
9
Troubleshooting Oracle SOA Suite
9.1
Introduction to Troubleshooting Oracle SOA Suite
9.2
Getting Started with Troubleshooting and Logging Basics for Oracle SOA Suite
9.3
Runtime Diagnostics
9.3.1
Correlating Application Issues to the SOA Composite IDs
9.3.2
Business Event Subscriptions Are Not Firing
9.3.3
Long Delays After an Event is Published and Before a Subscriber is Triggered
9.3.4
Events Are Consumed by Multiple Revisions of the Same Composites
9.3.5
Rolled Back OAOO Event Delivery Messages are Displayed in the Log Files
9.3.6
Application Transaction Does Not Complete and the Underlying Composite Is Stuck in a Running State
9.3.7
BPEL Process Received No Response from an ADF Asynchronous Service
9.3.8
Business Event Is Picked Up Twice (Or More) By SOA Server
9.3.9
Long Running, Synchronous Calls To Remote Web Services Error Out or Asynchronous Transactions Return with an Error after a Long Time
9.3.10
Some Messages Are Lost Between EDN and Composites or Composites Across Clusters
9.3.11
Some Composites Are Being Retried Multiple Times on Failure
9.3.12
Some Fusion Applications Control Features are Missing the No Recover Button or Export Composite Capability
9.3.13
Automatic Recovery of BPEL Instances is Not Recovering A Specific Instance
9.3.14
SOA Runtime Fails with a "Cannot read WSDL" Error
9.3.15
Uploading a Composite for Oracle Support Services
9.3.16
Confirming SOA Component Configuration Properties for Oracle Support Services
9.4
Security and Oracle WSM Policy Manager Configuration
9.5
Human Workflow
9.5.1
Recovering Human Task Instances Stuck in the Alerted State
9.5.2
Task Detail Page is Not Available
9.5.3
Task Chooses an Incorrect User If a Number of Rules Are Defined or Errors with "Ruleset returned lists with different list builder"
9.5.4
Document Is Stuck in Pending Approval and Logs Show Error "Unable to walk hierarchy for user
user_name
"
9.5.5
Task History: Cannot Remove or Move a Participant After Yourself
9.5.6
Hierarchy List Builders Display an Error Due to Security Configuration Issues and Log Report Errors in Authentication or Authorization with HCM Services
9.5.7
HCM Services are Timing Out or Getting Stuck
9.5.8
Error/Warning Reported in Retrieving the Position for a User
9.5.9
Users See No Approvals in the Inbox when Using Position Hierarchy
9.5.10
Task Escalation Does Not Follow Job Level, Supervisory, or Position Hierarchies
9.5.11
User Is Not Allowed to Perform an Action on a Human Workflow Task
9.5.12
Email Notification Is Not Being Sent Out
9.5.13
Notifications Sent Are Not Actionable
9.5.14
Actionable Notifications Are Sent But No Action is Taken After Responding
9.5.15
After LDAP Configuration with Oracle WebLogic Server, Users Appear in the Console, But a "No Role found matching the criteria" Error Appears
9.5.16
Only a Subset of Users in LDAP Can Log In to Oracle BPM Worklist
9.5.17
"Unknown Macro" Exception Appears when Myrealm Is Passed as a Parameter to the Identity Context To Identity Service APIs
9.5.18
Add Participant Button in Oracle BPM Worklist Is Disabled
9.5.19
Task Modifications Made in a Runtime Tool Are Not Appearing for the Task
9.5.20
How Can I Set Commonly Used Human Workflow Configuration Parameters?
9.5.21
How Do I Set Human Workflow Configuration Parameters Not Available in the Fusion Applications Control Properties Pages?
9.5.22
System MBean Browser Does Not Reflect My Changes After Editing the Human Workflow Config MBeans
9.5.23
Human Workflow Services Are Not Locating Resource Bundles or Classes Located at the Workflow Customizations Class Path URL
9.5.24
How Do I Manually Set the URL for Displaying Task Details for a Particular Human Workflow Task Component?
9.5.25
How to Test the Health of the Installed Server
9.5.26
User Authentication Error (in this example, the user is FMW_USERID and identityContext is jazn.com)
9.5.27
Error During Import of Task Payload Mapped Attribute Mappings
9.5.28
Error During Rule Migration
9.5.29
When Defining a Rule Based on the Approval Group List Builder During Runtime, a Message Says the Group Does Not Exist
9.6
Patching and Deployment
9.7
Performance
9.7.1
SOA Transactions are Failing and Logs Indicate the SOA Database is Running Out of Space
9.7.2
Slow Application Performance Such as Longer Time to Serve Pages or Finish Transactions
9.7.3
Slow Fusion Applications Control Performance
9.8
Maintenance
9.8.1
JVM is Suspended If Any In-use Log Directories are Deleted
9.8.2
Server Start Script Does Not Work for Scale-Out (Postprovisioning) Servers
9.8.3
SOA Server Does Not Start
9.8.4
SOA Server Is Not Responding To Administrative Commands
9.8.5
Undeploying a Composite Left in an Inconsistent State Due to a Failed Patch
9.8.6
Increased Load Observed on RAC Instances when Using Multiple Oracle RAC Servers
9.8.7
List of SOA Composite State Values
9.8.8
Log Files Have Been Deleted or Are Missing
9.9
Custom Development (Extensibility)
9.9.1
Unable to Use Layered Customization on Specific Artifacts
9.9.2
New or Deleted Artifacts Do Not Appear as a Layered Customization
9.9.3
Warnings Regarding xml:id when Building or Deploying a Customized Composite
9.9.4
Distributed Queue Topic Messages Are Retrieved Multiple Times by Subscribers
9.9.5
Internal Key is Displayed Instead of a Translated String
9.9.6
BPEL Activity Errors and the Log Shows Error "com.oracle.bpel.entity.dataprovider.EntityVarMgrException:zero Item"
9.9.7
BPEL Activity Errors and Log Shows Error "XPath variable or expression <expression> is empty"
9.9.8
Unavailable Composite Errors Occurring Even Though the Target Service Is Up and Running
9.9.9
High-Volume Cross Reference (XREF_DATA) Table Impacts Performance and Maintenance
9.9.10
Access Denied Error While Invoking an Oracle ADF BC Service from BPEL
9.9.11
Clicking Manage Approvals Page Gives a "SOA server may be down" or "No data to display" Error
9.9.12
Synchronous Service Invocation Errors Due to WS-Addressing
9.9.13
Deploying Human Workflow Application Throws "Unable to resolve 'TaskQueryService'" Error
9.9.14
"Invalid Subject" Error Thrown with Human Workflow API or Notification
9.9.15
Task is Assigned to the Group/Role When It Is Expected to Go to Every User in the Group/Role Individually
9.9.16
Task Completes Without Any Assignment Occurring
9.9.17
Parallel Assignees Must Approve or Reject the Task Even Though the Parallel Completion Criteria is Met
9.9.18
All Added Adhoc Participants Disappear After a Page Refresh
9.9.19
Future Approvers Are Not Visible in the History Table
9.9.20
Message Appears in the History Table About a Correlation ID Not Being Passed or Any Exception Related to the Correlation ID
9.9.21
Edit Toolbar Is Disabled or Not Shown
9.9.22
oracle.jrf.UnknownPlatformException Error When Customizing an Oracle Mediator
9.9.23
java.lang.NullPointerException When Customizing an Oracle Mediator
9.9.24
JDeveloper Compilation Error in a SOA Project with SOA MDS Service Location
10
Troubleshooting Oracle WebCenter Content
10.1
Introduction to Troubleshooting Oracle WebCenter Content
10.2
Attachments
10.2.1
Attachment File Is Too Large
10.3
Integration
10.3.1
Content Server Web Service Is Unavailable
10.3.2
Content Server Connection Failure
10.3.3
Clicking Attachments Link Results in a 404 Error
10.3.4
Authorization Failure
10.3.4.1
Task 1: Check Oracle Fusion Applications Client
10.3.4.2
Task 2: Check Oracle Content Server Setup
10.3.5
Application Access Denied
10.3.6
CredentialAccessPermission Denied
11
Troubleshooting Oracle WebCenter Portal
11.1
Problems and Solutions for WebCenter Portal Portlets
11.1.1
Introduction to Troubleshooting WebCenter Portal Portlets
11.1.2
Portlet Displays a Portlet Consumer Error
11.1.3
Portlet Displays a Portlet Timeout
11.1.4
Portlet Displays a Remote Portlet Communication Error
11.1.5
Portlet Displays a Remote Portlet Error
11.1.6
Diagnosing WebCenter Portal Portlet Problems
11.1.6.1
Using Diagnostic Tools
11.1.6.2
Configuring the Portlet Logging File
11.2
Problems and Solutions for WebCenter Portal's Composer
11.2.1
Unable to Edit a Component in Composer's Edit Mode
11.2.2
Unable to Personalize Some Components
11.2.3
Able to Edit a Component in Composer's Edit Mode
11.2.4
Implicit Personalizations Do Not Stick
11.2.5
Cannot Rearrange Components on Child Components Pane
11.3
Problems and Solutions for Oracle WebCenter Portal: Spaces
11.3.1
Documents Service Is Not Available When Content Server Is Not Running
11.3.2
Workflows Do Not Work
11.3.3
List of Spaces Does Not Show Any Spaces
11.3.4
Creating a Space Throws an Error or Warning
11.4
Problems and Solutions for Activity Stream
11.4.1
Business Object Activities Do Not Appear for Some Users
11.4.2
Business Object Activities Cannot Be Published
11.4.3
New Activities Do Not Appear for Some Users
11.4.4
Rendering of the Activity Stream View Is Very Slow
11.4.5
Cannot See Activities from Some Spaces
11.5
Problems and Solutions for Search in WebCenter Portal
11.5.1
No Search Results Found
11.5.2
Search Results Do Not Include Secured Resources
11.5.3
Search Results Do Not Include Documents
11.5.4
Search Results Do Not Include Discussions and Announcements
11.5.5
Search Results Do Not Include Recently Added Resources
11.5.6
Search Results Do Not Reflect Authorization Changes
11.5.7
Search Results Do Not Include Resources Available to Wide Audience
11.6
Problems and Solutions for the Tags Service
11.6.1
Tag Center Results Do Not Appear When Tag Is Clicked
11.6.2
Tagging Button Does Not Display on Page
11.6.3
Clicking a Tagged Resource Does Not Go to the Correct Page
11.7
Problems and Solutions for the Instant Messaging and Presence Service
11.7.1
Presence Icon Not Seen In WebCenter Portal Applications
11.7.2
Presence Icon Always Shows User as Offline
11.7.3
Presence Icon in Framework Applications Always Shows User as Offline
11.7.4
Presence Updates Not Seen
11.7.5
Issues with Context Menu Options
11.7.6
Chat Toolbox Not Available
11.7.7
Online User Is Offline in Chat Toolbox
11.7.8
User Does Not See Connections In Chat Toolbox
11.7.9
User Is Shown as Offline In Other Users' Connections Lists
11.7.10
Chat Tab Does Not Clear Messages When Closed and Reopened
11.7.11
User Is Not Seen as Offline After Logging Out
11.7.12
Invitation Flag Does Not Reflect Correct Invitation Count
11.8
Problems and Solutions for the Discussions Service
11.8.1
User Is Not Authorized / Service Not Configured
11.8.2
User Is Not Authorized Message for Member of a Group that Has Access
11.8.3
Unable to Log In to the Discussions Administration Console
11.8.4
SOAP Fault Exceptions Seen in Announcements Region
11.8.5
Discussions Server Displays a Form-Based Login Instead of SSO Login Screen
11.8.6
Service Not Provisioned During Space Creation
11.9
Problems and Solutions for the Documents Service
11.9.1
Documents Service Unavailable
11.9.2
Granting Permissions Errors in Documents When Creating a Space
11.9.3
User Appears to Not Have the Correct Capabilities in the Documents Page for His Role
11.9.4
Documents Connection Not Working after Switching to Global Policy Attachment
12
Troubleshooting Moving Components for Oracle Fusion Applications Across Environments
12.1
Getting Started with Logging Basics
12.2
Avoiding Issues with Moving Components for Oracle Fusion Applications Across Environments
12.2.1
Oracle Inventory Verification
12.2.2
Java Issues
12.2.3
Running Commands from the Wrong Directory
12.2.4
Oracle Web Services Manager Policy Migration Failed During pasteconfig
12.2.5
Oracle Platform Security Services JPS Root fusionappspolicies Not Created In Oracle Identity Management Delta Movement
12.2.6
Move Plan Validation Error
12.2.7
pasteConfig for Oracle Internet Directory Is Failing
12.2.8
pasteBinary May Incorrectly Calculate Free Disk Space
12.2.9
Node Manager Movement Operations
12.3
Problems and Solutions
12.3.1
Running Fusion Applications Role Category Seeding Task Returns Exception
12.3.2
pasteBinary Returns Permission Errors
12.3.3
pasteBinary Returns Error for Middleware Home Directory
12.3.4
pasteBinary Fails With deriveNewWLSProperties Error
12.3.5
copyConfig Fails When Checking Oracle Homes
12.3.6
copyConfig Takes Too Long to Complete
12.3.7
copyConfig Fails With CLONE-20408 Error
12.3.8
copyConfig Fails with MaxMessageSizeExceededException
12.3.9
Cannot Run pasteConfig for Node Manager After Initial Failure
12.3.10
Copy or Paste Fails with a DiskQuotaExceeded Error
12.3.11
Exceptions Are Raised for Oracle SES During pasteConfig
12.3.12
SOA-infra Application Is in Failed State
12.3.13
No Oracle Fusion Applications Targets Display in Oracle Enterprise Manager
12.3.14
OutOfMemory (Heap Size) Error while Unpacking the Domain in pasteConfig
12.3.15
OutOfMemory Error with pasteConfig while Starting the Administration Server or Managed Server
12.3.16
wf_client_config.xml Refers to Files in the Source Environment
12.3.17
PolicyManagerValidator Fails to Preload
12.3.18
Issues While Running pasteConfig
12.3.19
Cluster Validation Fails
12.3.20
Cannot Enable the SSL Connection Type After Node Manager Movement
12.3.21
Cannot Retrieve Documents from Oracle WebCenter Content: Imaging Viewer
12.3.22
OHS Component Will Not Start After pasteConfig
12.3.23
Application Scope Data Sources Are Not Copied
12.3.24
Java Runtime Environment Was Not Found During Cloning Operations
12.4
Diagnosing Problems
12.4.1
Diagnosing Issues with Oracle Metadata Repository Export and Import
12.5
Recovering from pasteConfig Errors
13
Additional Troubleshooting Information
13.1
Using My Oracle Support for Additional Troubleshooting Information
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