This problem is limited to Sun Ray 2 Series Clients or Sun Ray 3 Series Clients, Windows Server 2003 R2, and a Sun Ray server running Oracle Solaris. On Sun Ray 2 Series Clients, the client may also reset when closing Windows Media Player.

Workaround: Stop playing the video before closing Windows Media Player. This workaround may only work on the first attempt.

Reference: CR 14309965

This problem can occur on Sun Ray 3 Plus Clients when using video acceleration.

Workaround: Refresh the desktop again by right-clicking on the desktop and choosing Refresh.

Reference: CR 13081974

Reference: CR 12300252

If you reset the Sun Ray Client (Ctrl-Power) while using XVideo to play a video clip in RealPlayer, the RealPlayer application sometimes fails to render for a long period of time.

Workaround: Click Pause followed by Play to start the video clip playing again.

Reference: CR 12249128

Video image problems may occur when a user hotdesks a Sun Ray session from a Sun Ray 2FS Client with two screens to a Sun Ray 2 or Sun Ray 270 Client if the uttsc or video window is not near the left-most border of the desktop and the video is being scaled up.

Workaround:

Reference: CR 12248506

In this release, video playback using XVideo does not support scaling down.

Reference: CR 12247940

Workaround: Relaunch the video clip.

Reference: CR 12237505

When video is played in an enlarged size (RealPlayer maximized mode), the user's X session responds very slowly, especially to menu requests.

Reference: CR 12220430