This table includes information about calls received by the Commerce Service Center.
Column Name | Type | Length | Null Allowed | Description |
---|---|---|---|---|
| number | No | Identifier; primary key. | |
| varchar | 40 | No | Natural ID for the call. |
| varchar | 40 | No | Day the call was received; foreign key to |
| number | No | Time the call was received; foreign key to | |
| number | No | Customer involved in the call; foreign key to | |
| varchar | 40 | No | Agent involved in the call; foreign key to |
| varchar | 40 | No | Day the call ended; foreign key to |
| number | No | Time the call ended; foreign key to | |
| number | No | Duration of the call in seconds. |