(13303341) Stopping the console installation program before completion causes errors during subsequent installation attempts.
If you escape, or stop the console installation program for the Oracle ATG Web Commerce platform before it is complete, it does not remove all of its temporary installation files. These files may cause errors when you attempt to install again. For example, you might encounter this problem if you escape the console installation program using the Ctrl-c key combination on Linux and UNIX servers. The error message includes this incorrect statement: “the size of the extracted files to be installed are corrupted.”

Workaround: Delete files named install.dir.* from the temporary directory before running the installation program again. For example, rm -r /tmp/install.dir.* on Linux or UNIX servers. To avoid the problem, use the quit command to exit the console installation program. If you need to correct configurations while the program is running, use the back command.

(13312733) The installation program reports an incorrect error if it runs out of space in the temporary directory.
If the Oracle ATG Web Commerce platform installation program runs out of disk space in the temporary directory that it is using, it may report an error message that includes the incorrect statement: “the size of the extracted files to be installed are corrupted.”

Workaround: Remove files from the temporary directory to make more space available for the installation program. For example, if you are installing on a Linux or UNIX server, make sure there is enough space in the /tmp directory. If you cannot free enough space in that directory, set the IATEMPDIR environment variable to the path of a directory in which more space is available. The installation program will use that directory for its temporary files.

(13315485) The installation program may fail to install the dasEnv.bat file correctly.
The Oracle ATG Web Commerce platform installation program may encounter non-fatal problems when installing on Microsoft Windows servers. As a result of these errors, the installation program may fail to include the correct content in the <ATG10dir>/home/localconfig/dasEnv.bat file. If this happens, you will not be able to use the Configuration and Installation Manager (CIM) or start Oracle ATG Web Commerce servers.

Workaround: Enter the required content in the <ATG10dir>/home/localconfig/dasEnv.bat file. This file sets three environment variables:

For example, if you are using the Oracle WebLogic application server:

set ATGJRE=C:\Program Files\Java\jdk1.6.0_24\bin\java
set WL_HOME=c:\Oracle\Middleware\wlserver10_3
set WL_VERSION=10.3.6

If you are using the JBoss Enterprise Application Platform (EAP) application server:

set ATGJRE=C:\Program Files\Java\jdk1.6.0_24\bin\java
set JBOSS_HOME=c:\jboss-eap-5.1.0\jboss-eap-5.1\jboss-as
set JBOSS_VERSION=5.1.0

If you are using the IBM WebSphere application server:

set ATGJRE=C:\Program Files\Java\jdk1.6.0_24\bin\java
set WAS_HOME=c:\IBM\WebSphere\AppServer
set WAS_VERSION=7.0.0.17

(13459822) Oracle ATG Web Commerce uninstalls silently if it was installed using the console on Microsoft Windows.
If you are installing the Oracle ATG Web Commerce platform or ATG Control Center on Microsoft Windows and you use the -i flag to invoke installation program from a command line, the uninstall program will always run silently. It will uninstall Oracle ATG Web Commerce without opening any type of interface.

Workaround: Use the graphic installation program to install the Oracle ATG Web Commerce platform or ATG Control Center on Microsoft Windows servers. Running the *.exe installation program without any command line arguments will launch the graphic installation program and prevent the uninstall program from running silently.