(13651295) When using remote preview (where the preview application and the Business Control Center run on separate servers) to preview assets in any of the Merchandising JSP user interfaces (such as Targeting and Segmentation), old user profile data (such as localized languages) remains, even after clearing the browser cache.
Workaround: Profile data is stored in a repository cache. To avoid this problem, configure the two servers to share a cross-cluster cache invalidation strategy, such as distributedHybrid caching.
(13618785) Merchandising users can modify promotions to which they do not have Write access to a Multi Edit operation. Merchandising does not actually update these promotions when the Multi Edit operation runs, but provides no feedback to indicate that the promotions are unchanged.
Workaround: Make sure you have appropriate access to promotions before attempting to add them to a Multi Edit operation.
(13316544) If Merchandising users select the Erase option for a property in a Multi Edit operation, assets whose properties were blank to begin with are listed on Updated tab of the Multi Edit report instead of on the Unchanged tab.
(13316460) If Merchandising users run concurrent Multi Edit operations that contain the same assets, some assets are listed on both the Updated and Failed tabs of the Multi Edit report. These assets are not updated by the Multi Edit operation.
Workaround: Avoid using Multi Edit to update the same assets in different projects at the same time.
(13319921), (13316906): The incorrect preview site or preview user is displayed in the preview bar in Merchandising if site IDs or preview user names/IDs contain Unicode characters.
Workaround: Use ASCII characters only for site IDs and preview user names/IDs. Alternately, configure your repository so that these IDs are not primary keys.
(13320425) The Visual Merchandising pop-up menu may not work properly if product, category, or SKU IDs contain Unicode characters.
Workaround: Use ASCII characters only for asset IDs. Alternately, configure your repository so that these IDs are not primary keys.
(13598668) If Merchandising is not running, users cannot navigate to other applications in the Business Control Center from Personalization by using the dropdown menu about the Browse and Project tabs.
Workaround: Click the Home button at the top right-hand side of the page to return to the BCC Home Page.
(13310320) When using the Firefox Web browser, performing an Merchandising action may occasionally cause the following error message to appear: “Unable to connect to the server: address of your ATG Business BusinessControlCenterATG Business BusinessControlCenter” (RELNOTE-166145)
Workaround: Click the OK button in the error dialog and perform the action again. The error is very intermittent and only causes the most recent request to fail.
(13268860) When a particular item view mapping is assigned to an asset in a task configuration file, subtypes of that asset use the default item view mapping, not the overriding one specified to their parent. (ASSETMGR-122988)
Workaround: Assign the non-default item view mapping directly to asset subtypes in the task configuration file.
(13269791) Can’t revert volume prices.
Creating a volume price creates corresponding pricing assets (prices, price levels, and complex prices) that are visible in the Project tab only. To revert a volume price for a product or SKU to its preproject state, all three types of pricing assets must be reverted. Because pricing assets have generic names, there’s no way to identify the product or SKU price they are associated with.
(13296614) The Version property is incorrectly included in the “Properties to export” list for the SKU Link asset type. The property should not be displayed there.
Workaround: Ignore the Version property in the Properties to export list; do not select it.
(13297439) When the value of /atg/remote/controlcenter/service/GenericDividedApplicationInitializer:minimumSize is set to 0, split screen mode allows one workspace to overtake the other.
Workaround: Do not set minimumSize to a value lower than 175px. Note: At a value under 320px, you may see double scrollbars in the Find pane.
(13299049) The Find facility on the BCC does not work as expected on promotions that are configured for Unlimited Maximum uses per customer or “Available to everyone.”
Such promotions are returned, along with legitimate matches, when the Search Criteria are: “Whose Maximum uses per customer is less than <2 or greater>“. (This is not expected behavior.)
Such promotions are NOT returned when the Search Criteria are: “Whose Maximum uses per customer is more than <any value greater than 1>.” (This is not expected behavior.)
Workaround: To find promotions that are configured for Unlimited Maximum uses per customer or Available to everyone, use the Search Criteria “Whose Maximum uses per customer is (exact match) -1” or “Whose Maximum uses per customer is less than [1 or 0].”
(13303843) When linking an asset using drag-and-drop (CTRL+drag), the asset is sometimes moved, instead.
Workaround: When using CTRL+drag to link an asset, make sure you release the mouse button before you release the CTRL key. This ensures a link action is performed.
(13297596) When resolving conflicts in a multisite environment, the Sites property sometimes appears on the Conflicts tab of the Review Changes dialog box. The Sites property is derived and so cannot be explicitly set by the user; this property should not appear on the Conflicts tab. (,
Workaround: When resolving a conflict in a multisite environment, always select Merged Version for the Sites property if it appears on the Conflicts tab.
(13297596) In some circumstances, a Modify badge is displayed on a folder and the folder appears in the project list, even though nothing in folder was modified. To prevent unexpected results, do not remove the folder from the project. ()
(13386096) While creating a new promotion, if you create a coupon batch from the Availability and Coupons tab before clicking the Create button for the promotion, the new coupon batch is created but is not associated with the promotion.
(13318046) Using the revert changes feature on a promotion can result in the same promotion being added to the Promotions to Include and the Promotions to Exclude stacking rules.
This problem can occur if you have an existing promotion (Promotion A) for which another promotion (Promotion B) is listed on the Promotions to Include editor. If you remove Promotion B from Promotions to Include, add Promotion B to Promotions to Exclude, save Promotion A, then revert changes to the Promotions to Include property, Promotion B ends up on both the Promotions to Include and Promotions to Exclude lists. To prevent this from occurring, be sure to double-check your inclusion and exclusion lists before deploying any promotions.
(13548069) The “Merge to their version” operation does not work as expected on some promotion cases. If the target version does not contain a template value that the current version does contain, an incomplete merge takes place. Values not in the target version continue to appear in the resulting template.
(13696729) The default configuration of the EverythingQualifiesService component is incorrect, leading to promotions not being applied when expected.
Workaround: Reconfigure the filters property of the EverythingQualifiesService.properties file to use the EverythingQualifiesService instead of the QualifierService.
